They locked my account; they need me to submit only my driver's license or international passport. So I'm curious; a domain reseller recently admitted to storing my credit card information, and they... Ver mais
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Leia as opiniões dos outros
Had to change my phone and therefore I had to reinstall Windows Authenticater. So the 2-factor authentication did'nt work anymore. Is not something that happens only once in a livetime (for sure) and... Ver mais
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Over all it is an excellent domains manager. As far as your service is concerned, it would be appreciated if you had an online chat to speedup the respond process, wich is a bit too long. Nowadays s... Ver mais
A empresa respondeu
Well, the price is Excellent, the Process is perfect and easy to understand, I give you guys 10/10 and I will definitely upgrade the security of the domain when I start with the actual work of my... Ver mais
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Informações sobre a empresa
Escrito pela empresa
You can't have a website without a domain name. Like a street address that tells people where you live, a domain helps customers drive directly to your website.
Informações de contacto
14455 North Hayden Road Suite 100 , 85260, Scottsdale , Estados Unidos da América
- 1-480-624-2500
- support@domainrightnow.com
- domainrightnow.com
3,2
Aceitável
54 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I'm having very bad experience …
I'm having very bad experience from you as my first time choosing your site. Your site is not accept my hosting
9 de abril de 2021
Resposta da DomainRightNow
Dear customer!
I am sorry to hear that you are having issues. Per our email correspondence, I see you registered a domain and pointed the name servers to a third party hosting provider. All this setup looks correct on our side. You will now need to configure the specific DNS entries with that third party so that your domain name is properly linked to your hosting provider.
Feel free to continue to reach out to me personally or to our support department. We want to make sure you are all up and running.
Kind regards.
Michael M.
Social Media Ambassador
DomainRightNow
Resposta da DomainRightNow
Dear Customer:
I am sorry to see that you are disappointed. In reviewing your account I see that you purchased a domain on March 31, and received a full refund on April 4.
I also see your account was locked due to security issues which are triggered by our system if a security related incident is detected. In those cases we reach out to the affected customer to provide instructions on how to verify their purchases and unlock their account.
Please reach out me personally via email or contact our support department to address the situation.
Kind regards.
Michael M.
Social Media Ambassador
DomainRightNow
Resposta da DomainRightNow
Thank you for your kind words. We are very happy that we are meeting your expectations.
Excellent website and provider
Excellent website and provider, you can easily and easily change the domain name configuration.
25 de março de 2021
Resposta da DomainRightNow
We love it when our customers are satisfied. Thank you for your feedback.
Michael M.
Social Media Ambassador
DomainRightNow
Resposta da DomainRightNow
What an amazing review.! Thank you for your business and we wish you a lot of success with our products and services.
Michael M.
Social Media Ambassador
DomainRightNow
Resposta da DomainRightNow
I am very sorry you are not satisfied with our services. I have sent you an email to see if we can help you with your business needs and address you concerns.
Michael M.
Social Media Ambassador
DomainRightNow
poor customer support
poor customer support. Every year price increases without any explanations.
23 de março de 2021
Resposta da DomainRightNow
I am very sorry you are not satisfied with our services. I have sent you an email to see if we can help you with your business needs and address you concerns.
Michael M.
Social Media Ambassador
DomainRightNow
I am disappointed because you have…
I am disappointed because you have blocked my domain name after payment from my bank and you ask me for extremely personal information to unblock
22 de março de 2021
Resposta da DomainRightNow
I am sorry to hear that you are disappointed and I apologize for the inconvenience.
After checking with our support department it appears your account was locked as our automated system indicated possibility of a security breach on your account, and we want to make sure our customer information is protected.
I believe we have resolved the situation per our email exchange, but please feel free to let me know via email if the situation has not been addressed to your satisfaction.
Many thanks and again, please accept our apologies for the inconvenience.
Michael M.
Social Media Ambassador
DomainRightNow
Resposta da DomainRightNow
Thank you very much for your review. We are glad to hear you are satisfied with our services.
I am already client of Go Daddy and I am very worried
I am already client of Go Daddy and DomaionRightNow is Go Daddy! nevertheless is received a message informing that you need to check my identity and that I should send you my passport copy. This is a breech to my PCI.
The message also said that if I was not sending this information in the 48 hours the domains I bought would be released but the charge has been placed on my credit card anyway.
Also last time I had a issue DRN to register previous domains and couldn't proceed the payment online a Go Daddy rep helped me to buy the domain at a higher price than Domainrightnow, also to make the purchase on line I had to give away my credit card number and the CVV number. I really hope that I won't get any trouble with my card as I already reported that fact and didn't received any comment from you. FYI I keep a screen capture of the messages I am sending you.
Part 2 I could finally check my bank account and couldn't see purchases which look fraudulent so far, nevertheless I cancelled my credit card.
18 de março de 2021
Resposta da DomainRightNow
I am very sorry you are not satisfied with our services. I will do my best to help you.
Our automated systems flag some transactions as possible fraud, based on IP address amongst other factors. This is likely what happened in your case. I have sent you an email to work with you to resolve the issue on your behalf. I am sorry again for the inconvenience.
Kind regards.
Michael M.
Social Media Ambassador
DomainRightNow
Reliable
I have used DRN for years without a problem, I've no idea what their Support is like, as I have never had cause to make contact.
11 de março de 2021
Resposta da DomainRightNow
Thank you Philip for your review. We are glad to hear that you are satisfied. Wishing you ongoing success with your business!
i found some deficulties on dns but it…
i found some deficulties on dns but it s ok thanks
10 de março de 2021
Resposta da DomainRightNow
Thank you very much for your feedback and for being a customer. Glad to hear everything worked out with your DNS settings. If you run into any issues, please reach out to our awesome support team!
Seamless experience
Seamless experience on aquiring domains. Pretty straight forward.
4 de março de 2021
Resposta da DomainRightNow
Hello Diego, thank you very much for your feedback. We are glad to hear that you find our services easy to use. Have a great weekend!
Resposta da DomainRightNow
Hi Burt, thanks so much for the feedback. It’s always great to hear when we do well. Feel free to contact our awesome support team whenever you need anything.
I like domain and email products
I like domain and email products, they work very well. Keep up the good work.
27 de fevereiro de 2021
Resposta da DomainRightNow
Thank you Frank for your kind words. Let us know if we can assist with anything.
Excellent service.
26 de fevereiro de 2021
Resposta da DomainRightNow
Hi Tim, thank you very much for your 5-star review. We are so pleased to hear that you are satisfied with our service and wish you all the best!
Resposta da DomainRightNow
Thank you very much for your review. Please feel free to contact our support team if you need any further assistance. Thank you for being a customer!
easy to use and always good deals ud to…
easy to use and always good deals ud to date
23 de fevereiro de 2021
Resposta da DomainRightNow
Thank you Boris for the review. Great to see you like our products and services.
DomainRightNow has been my choice for…
DomainRightNow has been my choice for twenty years! Easy to use and great service! Why go anywhere else for Domain services!
22 de fevereiro de 2021
Resposta da DomainRightNow
Hello Steve, thank you so much for your kind words. You are right, we have been in business for quite some time and it's always great to meet long-time customers! Take care and have a great week!
Best prices of market
I am from Brazil and after much research they have the best price on the market. I believe they are from the same company as Godaddy, so it is completely reliable.
22 de fevereiro de 2021
Resposta da DomainRightNow
Thank you so much for the review. We appreciate your business and look forward to serving you.
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