DomainRightNowOpiniões 

54
TrustScore: 3 em 5

3,2

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

They locked my account; they need me to submit only my driver's license or international passport. So I'm curious; a domain reseller recently admitted to storing my credit card information, and they... Ver mais

Classificada 3 em 5 estrelas

Had to change my phone and therefore I had to reinstall Windows Authenticater. So the 2-factor authentication did'nt work anymore. Is not something that happens only once in a livetime (for sure) and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Over all it is an excellent domains manager. As far as your service is concerned, it would be appreciated if you had an online chat to speedup the respond process, wich is a bit too long. Nowadays s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Well, the price is Excellent, the Process is perfect and easy to understand, I give you guys 10/10 and I will definitely upgrade the security of the domain when I start with the actual work of my... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de hospedagem na Web
  2. Serviço de email
  3. Serviço de marketing online

Escrito pela empresa

You can't have a website without a domain name. Like a street address that tells people where you live, a domain helps customers drive directly to your website.


Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

54 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,2

Todas as opiniões

(54)

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Classificada 5 em 5 estrelas

Over all it is an excellent domains…

Over all it is an excellent domains manager.
As far as your service is concerned, it would be appreciated if you had an online chat to speedup the respond process, wich is a bit too long.
Nowadays service by phone is becoming archaic.

22 de fevereiro de 2021
logótipo da DomainRightNow

Resposta da DomainRightNow

Thank you very much for your review. We appreciate your feedback. We are looking into offering chat support in the future and agree it is a very attractive support channel these days.

Classificada 1 em 5 estrelas

I didn't appreciate the fact that I…

I didn't appreciate the fact that I wasn't allowed to use Google workspace for my email.

21 de fevereiro de 2021
logótipo da DomainRightNow

Resposta da DomainRightNow

Thank you for providing your feedback. Domains registered with DomainRightNow can be used in conjunction with Google Workspace. We have contacted you directly via email to provide you with the steps to enable Google Workspace email with a domain registered with DomainRightNow.

Classificada 4 em 5 estrelas

Good customer service

Good customer service. If you have a trouble they assist you.

20 de fevereiro de 2021
logótipo da DomainRightNow

Resposta da DomainRightNow

Thank you so much for your review. We aspire to provide great customer service and want all our customers to be happy customers.

Classificada 5 em 5 estrelas

Excellent

Well, the price is Excellent, the Process is perfect and easy to understand, I give you guys 10/10 and I will definitely upgrade the security of the domain when I start with the actual work of my business.

Glad I stumbled upon your sites service.

Thanks a lot
Dmitri.

19 de fevereiro de 2021
logótipo da DomainRightNow

Resposta da DomainRightNow

Thanks Dmitri for your review! Glad to hear things are working out for you. Feel free to reach out to our support team if you need help with anything.

Classificada 5 em 5 estrelas

Working fine!

19 de fevereiro de 2021
logótipo da DomainRightNow

Resposta da DomainRightNow

Thank you very much for your review. We always want to ensure our customers are satisfied with our services, and we are glad we were able to meet your expectations.

Classificada 5 em 5 estrelas

good service

good service, I called and got a good answer

17 de fevereiro de 2021
logótipo da DomainRightNow

Resposta da DomainRightNow

Thank you very much for the kind words. We strive to be there for our customers and are pleased to hear we met your expectations! Wishing you all the best!

Classificada 5 em 5 estrelas

I recently registered some domains with…

I recently registered some domains with this company, and was surprised how easy the setup is. I ran into a question when connecting to my hosting provider, and support was able to help me with our problems.

16 de fevereiro de 2021
logótipo da DomainRightNow

Resposta da DomainRightNow

Thank you very much for the positive feedback. We wish you success with your domains and will be there when you need assistance.

Classificada 1 em 5 estrelas

I rate it that way

I rate it that way, because there is no way to make a claim or chat with someone in the company and be able to make a claim. I never got my money back for a domain that I didn't want to renew.

16 de fevereiro de 2021
logótipo da DomainRightNow

Resposta da DomainRightNow

We are sorry to hear we did not meet your expectations. We will reach out to you via email to see if we can make things right for you.

Classificada 1 em 5 estrelas

Communication / not helping better

I have been their customer since 2005 . They probably have my phone number to reach also they have my credit cards but because my bank changed my credit card exp date they couldn’t charge for renewal . I received an email ones I thought it was scam because I have been getting scam emails on and off even non of my products are expired. So due to Covid I was late coming back to home/ work after a week or two they shut down our website. I understand that part of it since it’s all about money they could of try at list reaching by calling but they didn’t . I did call them for payment so they said that it’s too late my website will take longer to put back on because they remove the back up or something so they want to charge additional money for it to be live again. I did pay for it with renewal now I just received email saying they not able to recover or put it back the way it was. I do appreciate them trying however I don’t appreciate putting me in bad spot not trying at list giving some time to respond or give a courtesy call. I don’t know if they living in a different world but at the moment there are a lot of issues Covid related not everything about money try to help people at list that part of it I don’t appreciate at all specially I have been customer for 15 years or more .....

12 de fevereiro de 2021
logótipo da DomainRightNow

Resposta da DomainRightNow

Hello, I am a social media ambassador with DomainRightNow. I have reached out to you via email to see how we can help. We have pretty generous grace periods usually - especially during COVID - so I would like to understand what failed and what we can do to make this right by you.

Thanks for taking the time to write a review.

Classificada 3 em 5 estrelas

Process to reinit 2-Factor Auth unusable.

Had to change my phone and therefore I had to reinstall Windows Authenticater. So the 2-factor authentication did'nt work anymore. Is not something that happens only once in a livetime (for sure) and therefore DomeinRightNow really need to integrate a process to easely reinit a new device. I took me several mails and a ticket that took over a month to solve. I seriously thought about changing registrar!

12 de fevereiro de 2021
logótipo da DomainRightNow

Resposta da DomainRightNow

Hello Thomas. We have sent you an email directly to see how we can help you out. I am a social media ambassador for DomainRightNow, but I have personally lived through the experience with a financial services provider of switching phones, and then the authenticator no longer working. In that case I had to identify myself with a government ID which can be a painful process.

I hope we can connect over email so we can make this right for you and understand how we can ,improve our 2FA process.

Thanks again for your time.

Classificada 1 em 5 estrelas

Todo a un precio mal alto

Todo a un precio mal alto, mala atencion en soporte, despues de tantos años de pagar sus servicios dejaron de enviar descuentos.
Hay mejores proveedores.

10 de fevereiro de 2021
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Resposta da DomainRightNow

Thank you very much for your review. We are very sorry to hear that you are not satisfied with our services. Unfortunately the domain registries have increased prices over the years, which in turn is causing most registrars - like us - to raise their prices as well.

We do currently have a few promotions running. We have sent you an email directly to see how we can help you out.

Thanks again for taking the time to write the feedback.

Classificada 1 em 5 estrelas

I bought a domain for my bussiness on this…

I bought a domain for my work on this page, I paid for the domain and apart from privacy, after a few days I could not enter the domain again. They asked for my identification document and also photos of my credit card with which I paid. A week has passed and so far I have no news about my domain and I have also compromised a lot of my information by sending them the photos. Be careful. Customer #: 292364268

10 de agosto de 2020
Opinião espontânea
logótipo da DomainRightNow

Resposta da DomainRightNow

Hello Carlos, I am sorry to hear about your experience. I will reach out to you directly via email to resolve the issue to your satisfaction. Many thanks.

Classificada 1 em 5 estrelas

False advertisement

False advertisement, too much expensive domains on their website, they claim to use the promo RDRNOW499 to avail the domain in $4.99 but there is no promo/coupon field on the checkout page.

1 de agosto de 2020
Opinião espontânea
logótipo da DomainRightNow

Resposta da DomainRightNow

Hello Ali, I am sorry to hear you were having trouble finding the promo code field. During the checkout process you can see a field called "Have a promo code?". You can click on that field to enter the promo code. Wishing you all the best in 2021 from DomainRightNow

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