Stunning support. Hanry in support is an absolute legend. He has exceptional knowledge, is calm and very careful at explaining every detail you need to know. He helped us out on several occasions with... Ver mais
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Leia as opiniões dos outros
I'm an electrician rather than a door entry installer but occasionally get asked by customes to replace odd bits on entry phone systems. I've used this company a few times always helpful and willin... Ver mais
A empresa respondeu
Hi I just wanted to personally thank hanry from (technical) for giving me the time and support, by guiding me step by step how to install the comlet intercome fob system. -Friendly team -Excel... Ver mais
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Hi, our company has been dealing with Adam at Door entry for years and no matter how large or how small the order Adam is always quick to respond. Adam is also very good at solving my technical quest... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Door Entry Direct is your leading destination for Door Entry solutions. With over 30 year's experience in the industry, we're here to help the trade select the best product for their needs, and set them up for a successful install. Working with all major manufacturers means we offer unbiased advice, and an unrivalled selection, with the largest stocked range available in the UK. We also manufacture our own range (SRS), giving us advanced product insight, and offer value-added services such as bespoke panels and panel engraving.
Informações de contacto
Unit 1, AMC Business Park, 12 Cumberland Avenue, NW10 7QL, London, Reino Unido
- 0208 621 6210
- marketing@doorentrydirect.com
- doorentrydirect.com
4,7
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 40% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Unbeatable support and service
Stunning support. Hanry in support is an absolute legend. He has exceptional knowledge, is calm and very careful at explaining every detail you need to know. He helped us out on several occasions with a door entry system. He has clearly been doing it for many years and is fountain of knowledge and possible their best asset. It’s far to find a company like this.. huge levels of stock, fast delivery, good prices, friendly team and excellent support. Can’t recommend them enough.
26 de setembro de 2025
Resposta da Door Entry Direct
Hi Chris,
Wow — what a fantastic review! I’m truly humbled by your kind words and so glad to hear that the support and service you received made such a difference. It’s always a pleasure helping you with your projects, and I’ll be sure to share your comments with the rest of the team — they’ll be just as thrilled as I am! Thank you again for your trust and recommendation, it really means a lot.
Warm regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Great service & telephone support
Great service & telephone support
Very helpful.
25 de setembro de 2025
Resposta da Door Entry Direct
Hi Nick,
Thanks so much for your review! We’re really pleased to hear you were happy with both our service and telephone support. It’s great to know the team could assist you — we truly appreciate your kind words and your custom.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Resposta da Door Entry Direct
Hi Steven,
Thanks for taking the time to leave us a review! We’re really pleased to hear your order arrived quickly and that you were kept up to date throughout the process. We appreciate your feedback and hope to serve you again soon.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Very fast delivery
Very fast delivery. The item description by the company was very helpful, as I had to set it up parallel to an older existing door phone of the same brand. It connected as hoped for ( I am not electrician) and it saves me from sprinting down stairs to reach the door opener before the ringing expires. I actually now avoid the stairs and open safe. Very happy.
6 de outubro de 2025
Resposta da Door Entry Direct
Hi Mr. Best,
Thank you for sharing such a fantastic review! We’re delighted to hear that the product worked perfectly alongside your existing setup — and even happier to know it’s made life a bit easier (and safer!) for you. It’s great that our product descriptions helped you get everything connected smoothly. We really appreciate your kind words and look forward to helping again in the future.
Warm regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
1st time ordering from Door Entry…
1st time ordering from Door Entry Direct, and will definitely use again. Parts as described, securely packaged and promptly delivered. Can't ask for more than that!
3 de outubro de 2025
Resposta da Door Entry Direct
Hi Malc,
Thank you for such a brilliant first review! We’re delighted to hear your experience went smoothly from start to finish — from the quality of the parts to the quick delivery. It’s great to know we’ve earned your trust, and we look forward to serving you again soon.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Resposta da Door Entry Direct
Hi Jan,
Thank you so much for your kind words! We’re really glad to hear you were impressed with our fast and efficient service. It’s always a pleasure to know our efforts make a difference — we truly appreciate your feedback.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Resposta da Door Entry Direct
Hi Guy,
Thanks for the great feedback! We’re really pleased to hear your order arrived so quickly and was exactly what you needed. We appreciate you choosing us and look forward to helping again soon.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Resposta da Door Entry Direct
Hi Maged,
Wow — what an incredible comment! Hearing that you think we’re the best company in the market genuinely made our day. We truly appreciate your trust and support, and we’ll keep striving to live up to that high praise every single time you order.
Warm regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Resposta da Door Entry Direct
Hi Vasili,
Thank you for your feedback! We’re glad to hear everything went as expected and that you were happy with the service. We look forward to assisting you again in the future.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Very fast delivbought power supply unitery
Very fast delivery, product as advertised, will use again.
18 de setembro de 2025
Resposta da Door Entry Direct
Hi Carmel,
Thank you for your feedback! We’re so pleased to hear your power supply unit arrived quickly and was exactly as advertised. It’s great to know you’d be happy to use us again—we really appreciate your support.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Fantastic company
Fantastic company, friendly, helpful and knowledgeable staff and prices are amazing .
Highly recommend
23 de setembro de 2025
Opinião espontânea
Resposta da Door Entry Direct
Hi Mr Parsons,
Thank you for such a fantastic review! We’re thrilled to hear that you’ve found our team friendly, helpful, and knowledgeable, and that our prices hit the mark too. Your recommendation means a great deal to us, and we’re delighted to know you’ve had such a positive experience.
We look forward to supporting you again in the future.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Door entry direct called me personally…
Door entry direct called me personally to let me know that my order had a 4 - 9 day delay because they had to get them in from the manufacturer. On the call u was also offered a trade account. Great service
15 de setembro de 2025
Resposta da Door Entry Direct
Hi Kevin,
Thank you for your thoughtful feedback! We’re glad to hear you appreciated the personal call about your order and that our team kept you informed about the short delay. Transparency and good communication are really important to us, and it’s great to know that came across.
We’re also pleased you found the trade account offer useful. We look forward to supporting you again soon!
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Great Company, equally good products!
The company were responsive to our enquiry and the ordering and purchasing process was extremely easy to use.
29 de agosto de 2025
Resposta da Door Entry Direct
Hi Ray,
Thank you for your thoughtful feedback! We’re delighted to hear that you found our team responsive and the ordering process so straightforward. Making things easy and efficient for our customers is always our goal, and it’s great to know we hit the mark.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
cancelled my order when I asked about…
cancelled my order when I asked about delivery delay
25 de agosto de 2025
Resposta da Door Entry Direct
Hi Muhammed,
Thank you for your review! We’re delighted to hear you found great value in your product—that’s exactly what we aim to deliver. We really appreciate your feedback and look forward to assisting you again in the future.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
I place orders with door entry direct…
I place orders with door entry direct often and always receive a great service!
30 de julho de 2025
Resposta da Door Entry Direct
Hi Mark,
Thank you for your continued trust and kind words! We’re delighted to hear that every order has been met with the great service you expect—it’s always a pleasure supporting you. We look forward to many more orders ahead.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Did what you said you would do.
4 de agosto de 2025
Resposta da Door Entry Direct
Hi Trevor,
Thank you for your feedback! We’re pleased to hear we delivered exactly as promised—reliability is something we take pride in. We look forward to helping you again soon.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Resposta da Door Entry Direct
Hi Mike,
Thank you for your feedback! We’re glad to hear the ordering process was straightforward and that your handset reached you quickly. Making things simple and efficient is always our goal.
We look forward to assisting you again in the future.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Outstanding customer service
Outstanding customer service! The team was incredibly responsive and helpful when I needed assistance with my doorbell accessories. Fast replies, professional support, and a seamless experience. Highly recommend!
27 de julho de 2025
Resposta da Door Entry Direct
Hi Tomaz,
Wow... Thank you for such fantastic feedback! We’re delighted to hear that our team was able to provide the quick and professional support you needed with your doorbell accessories. Fast responses and a seamless experience are exactly what we aim for, so it’s great to know that came through clearly.
We truly appreciate your recommendation and look forward to helping you again in the future.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
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