Stunning support. Hanry in support is an absolute legend. He has exceptional knowledge, is calm and very careful at explaining every detail you need to know. He helped us out on several occasions with... Ver mais
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Leia as opiniões dos outros
I'm an electrician rather than a door entry installer but occasionally get asked by customes to replace odd bits on entry phone systems. I've used this company a few times always helpful and willin... Ver mais
A empresa respondeu
Hi I just wanted to personally thank hanry from (technical) for giving me the time and support, by guiding me step by step how to install the comlet intercome fob system. -Friendly team -Excel... Ver mais
A empresa respondeu
Hi, our company has been dealing with Adam at Door entry for years and no matter how large or how small the order Adam is always quick to respond. Adam is also very good at solving my technical quest... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Door Entry Direct is your leading destination for Door Entry solutions. With over 30 year's experience in the industry, we're here to help the trade select the best product for their needs, and set them up for a successful install. Working with all major manufacturers means we offer unbiased advice, and an unrivalled selection, with the largest stocked range available in the UK. We also manufacture our own range (SRS), giving us advanced product insight, and offer value-added services such as bespoke panels and panel engraving.
Informações de contacto
Unit 1, AMC Business Park, 12 Cumberland Avenue, NW10 7QL, London, Reino Unido
- 0208 621 6210
- marketing@doorentrydirect.com
- doorentrydirect.com
4,7
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 40% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
It was delivered on time and well packed
It was delivered on time and well packed
13 de julho de 2025
Resposta da Door Entry Direct
Hi Cynthia,
Thank you for your kind feedback! We’re really pleased to hear your order arrived on time and was well packed—our team takes great care to make sure everything reaches you safely. We look forward to assisting you again in the future.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Quick and efficient delivery.
10 de julho de 2025
Resposta da Door Entry Direct
Hi Nigel,
Thank you for your feedback! We’re glad to hear your order arrived quickly and efficiently—that’s exactly what we aim for. We look forward to assisting you again soon.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Resposta da Door Entry Direct
Hallo Paul,
vielen Dank für Ihr freundliches Feedback! Es freut uns sehr zu hören, dass mit Ihrer Bestellung alles reibungslos gelaufen ist. Es ist immer schön zu wissen, dass unsere Kunden mit unserem Service zufrieden sind.
Wir freuen uns darauf, Sie auch in Zukunft wieder unterstützen zu dürfen.
Mit freundlichen Grüßen
Hanry Anjo
Technischer Support
Door Entry Direct Ltd.
good service
9 de julho de 2025
Resposta da Door Entry Direct
Hi Robert,
Thank you for your feedback! We’re glad to know you were happy with the service, and we look forward to assisting you again in the future.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Having lost an order from a previous…
Having lost an order from a previous supplier, the goods were ideal and were delivered well before I had expected them.
21 de julho de 2025
Resposta da Door Entry Direct
Hi there,
Thank you for sharing your experience with us. We’re really pleased to hear that your order arrived sooner than expected and that the goods were just what you needed—especially after the difficulty you had with a previous supplier. Reliability is something we take pride in, and it’s great to know we could deliver for you this time.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Very responsive,Quick delivery and well…
Very responsive,Quick delivery and well packaged. Happy to use again.
3 de julho de 2025
Resposta da Door Entry Direct
Hi Tom,
Thank you for the great feedback! We're so pleased to hear you found our service responsive, the delivery quick, and your order well packaged. It’s wonderful to know you’d be happy to use us again—we really appreciate your support.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
A small issue occurred with the order…
A small issue occurred with the order but they sorted to a very satisfactory conclusion.
A very professional company
10 de julho de 2025
GDX Audio and Video Door Entry not works.
I have GDX Audio and Video Door Entry but it not works and it is not possible to find full user manual. I have no idea for what all the buttons is especially knobs on the right side. I no idea how to change the ringing volume. Nobody can visit me because i am unable hear the ring becauce it is very low. I tried contact the company on the website for help and user manual but the system only tells "Sorry, your request was unsuccessful".
15 de julho de 2025
Opinião espontânea
Resposta da Door Entry Direct
Hi Marek,
Thank you for your review, and I’m really sorry to hear about the difficulties you've had with your GDX audio and video door entry system. That does sound very frustrating—especially when it’s preventing you from hearing visitors at your door.
Just to clarify, Door Entry Direct is a supplier of GDX systems, but we are not the manufacturer. You mentioned trying to contact a company through a website—could you let us know which site you used? If it was ours, we’d like to investigate and resolve the issue with the contact form as soon as possible.
In the meantime, please do get in touch with our technical support team (020 8621 6210) or (technical@doorentrydirect.com), who will be happy to help you identify your system and provide any user manuals or documentation you need—including how to adjust the volume and understand the function of the buttons.
We're here to help however we can.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Very helpful when trying to place an…
Very helpful when trying to place an order over the phone as the website was not working correctly.
9 de julho de 2025
Resposta da Door Entry Direct
Hi Sarah,
Thank you for your kind words! I’m really glad our team could assist you over the phone when the website wasn’t working as expected—we always aim to make the ordering process as smooth as possible, no matter the channel.
We’ll also take a closer look into the website issue you mentioned to make sure everything’s running as it should. Thanks again for bringing it to our attention!
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Resposta da Door Entry Direct
Hi Werner,
Thank you for your feedback! We're glad to hear you appreciated the fast service and clear delivery updates—keeping you informed every step of the way is something we take seriously.
We look forward to assisting you again soon!
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Helpful Customer Servicer and quick…
Helpful Customer Servicer and quick delivery.
18 de junho de 2025
Resposta da Door Entry Direct
Hi Sharon,
Thank you for your kind feedback! We're really pleased to hear that you found our customer service helpful and your delivery quick—that’s exactly the experience we aim to provide.
We truly appreciate your support and hope to assist you again soon!
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Delivered as expected
1 de julho de 2025
Customer service is terrible especially…
Customer service is terrible especially for trade customers. Buy elsewhere even if you have to wait for delivery- you will get better terms.
30 de junho de 2025
Opinião espontânea
Arrived quickly
24 de junho de 2025
Resposta da Door Entry Direct
Hi Nad,
Thanks for the great feedback! We're glad to hear your order arrived quickly—that’s always our goal.
Looking forward to serving you again soon!
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Resposta da Door Entry Direct
Hi Andy,
Thank you for the great feedback! We’re really pleased to hear you were happy with the service—it means a lot to the team. We look forward to helping you again in the future!
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
They were really great to deal with
They were really great to deal with, quick and efficient and it was appreciated.
27 de maio de 2025
Resposta da Door Entry Direct
Hi Janelle,
Thank you for your kind words! We’re so pleased to hear that you found the experience quick and efficient—that’s exactly what we aim for. It’s always a pleasure to support customers like you, and your feedback is truly appreciated by the whole team.
Warm regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
super fast delivery
super fast delivery, great communication, five stars service. Highly recommend!
30 de maio de 2025
Resposta da Door Entry Direct
Hi James,
Thanks for the great feedback! We’re glad to hear your order reached you so quickly—our team works hard to keep things moving efficiently.
Looking forward to helping you again soon!
Best regards,
Hanry – Technical Support
Door Entry Direct Ltd.
Excellent service
Excellent service, they made a lot of effort to find me exactly what I needed and came through in good time. Shout out to Gary who has shown exceptional service!
11 de junho de 2025
Opinião espontânea
Resposta da Door Entry Direct
Hi Hassan,
Thank you for the fantastic review! We’re so pleased to hear that our team—especially Gary—was able to go the extra mile to get you exactly what you needed. We always aim to deliver prompt, personalised support, so it’s great to know that came through clearly in your experience.
We’ll be sure to pass on your shout-out to Gary—it’ll make his day!
All the best,
Hanry – Technical Support
Door Entry Direct Ltd.
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