DragonBet Opiniões 

532
TrustScore: 3.5 em 5

3,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The casino itself has such a cool minimalist design and modern feel. You will find hundreds of your favourite games for casino lovers as well as betting functionality for the sporty folk. One thin... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This has to be one of the best sites to bet on. Drew (staff member) was very helpful on numerous occasions, the only down side they are a bit skiney on the prices and a bit shaky if you want a mediu... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Just signed up to this site and deposited £200. Placed a bet, then my account got suspended!! Can’t access live chat due to not being able to log in.. no reply from my email as of yet also. Seems... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Owain was 5 star absolutely the best person in the company helped me a lot, other chat members especially drew was so unqualified didn’t understand any queries and didn’t help at all. They even stoppe... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Casino online ou agente de apostas
  2. Agência de apostas
  3. Apostador profissional
  4. Casino
  5. Serviço de jogos de azar
  6. Vendedor online de apostas desportivas

Escrito pela empresa

DragonBet is an independent online bookmaker specialising in horse racing betting, football betting, live betting, and online sports betting in the UK. As a family-run bookmaker with real on-course experience, we offer competitive odds, fast withdrawals, expert customer service, and a personal approach to betting. We combine traditional bookmaking knowledge with a modern online betting platform, giving customers a fair, safe, and enjoyable betting experience across horse racing, football, and other major sports.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

532 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 88% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(532)

282 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I was so sceptical about this site as…

I was so sceptical about this site as it let me deposit as small as a pound , and I won 15 pounds back !! Really fast pay outs too. I don't get why this site gets bad reviews !! Should be up there with the high casino sites :)

4 de janeiro de 2026
Opinião espontânea
logótipo da DragonBet

Resposta da DragonBet

Hi Sophie, thanks for leaving the review and well done on the pick up. Diolch!

Classificada 1 em 5 estrelas

Terrible experience

Terrible experience
Can’t login and requested link for new password but yet to receive reply
My funds now stuck!!

4 de janeiro de 2026
Opinião espontânea
logótipo da DragonBet

Resposta da DragonBet

Hi Sha, please jump on the live chat if you are having issues with your log in - failing that email customerservice@dragonbet.co.uk where the team will gladly and swiftly send you a new log in link.

Many thanks and apologies about the hassle

Classificada 5 em 5 estrelas

STILL THE BEST FIRM OUT THERE ALL…

STILL THE BEST FIRM OUT THERE ALL PUNTERS IF YOU WANT TO PUT A DECENT BET ON DRAGONBET ARE THE BEST AND GREAT BOUNUSES HAPPY NEW YEAR TO ALL YOUR STAFF BEST WISHES CHRIS

2 de janeiro de 2026
Opinião espontânea
logótipo da DragonBet

Resposta da DragonBet

Thanks Chris, happy New Year to you too

Classificada 5 em 5 estrelas

I have been playing on this site for a…

I have been playing on this site for a good part of a year and I can’t fault the customer service. I had a problem with a withdrawal and it was quickly resolved. I have had many wins on this site and also losses as you would expect with gambling. I really enjoy the site and ease of use. Good quality games. Fast and easy to deposit and withdraw. Only had the one hiccup in all this time and it was resolved very quickly.

2 de janeiro de 2026
Opinião espontânea
logótipo da DragonBet

Resposta da DragonBet

Hi Darren, thanks for taking the time to post a review good luck on the site and thanks for betting with us.

If you face any further hiccups please just reach out via the live chat

Classificada 1 em 5 estrelas

Don’t pay out. Steer clear …

Can’t get the money I won through Dragonbet. Overly complicated process clearly intentional. Will never use them again

11 de dezembro de 2025
Opinião espontânea
logótipo da DragonBet

Resposta da DragonBet

Hi Ciaran, we can't locate an account under your name but I do hope that the issue has now been resolved. It is never an intention of ours to keep hold of any money we are not entitled to. We believe in fairness and integrity

Classificada 5 em 5 estrelas

Fantastic Company

I recently joined Dragonbet and had a nice little win witch was nice, however the reason for for my review is the fantastic customer service I just received from a gent called Duncan Jones, when on live chat and sorted my issue out within minutes, and the site it self as great selection of games the sites not clunky like some sites, so top job Dragonbet I will be using you in the future. Happy new year to the team.

31 de dezembro de 2025
Opinião espontânea
logótipo da DragonBet

Resposta da DragonBet

Hi Jamie, Thank you very much for taking the time to leave a review. We'll be sure to pass on your kinds words

Classificada 1 em 5 estrelas

Such a bad company site is poor

Such a bad company site is poor, poor odds limited betting options and slow to pay winners stay clear of this company

12 de dezembro de 2025
Opinião espontânea
logótipo da DragonBet

Resposta da DragonBet

Hi David, we're sorry you feel this way.

It's our belief that we compete on pricing with all the bigger companies and it's always an aim to pay out as soon as possible. We'd like to apologise if you feel that we have no met your expectations this time.

Classificada 1 em 5 estrelas

If u want to give ur money away just…

If u want to give ur money away just deposit it here and u will never see it again , dont even dream to win one pound from them scammers scammers be aware of this site

25 de dezembro de 2025
Opinião espontânea
logótipo da DragonBet

Resposta da DragonBet

Hi Mansour, we're not sure what you are referring to here but as a family business that has been in the gambling industry for many decades scamming it not something we do or ever would do

Classificada 1 em 5 estrelas

Gambler girl promotion.

Gambler girl promotion.. Deposit and wager £20 to get 200 free spins. Did not bother deposting.

T&Cs x10 wagering on winnings, so dont bother.

14 de dezembro de 2025
Opinião espontânea
logótipo da DragonBet

Resposta da DragonBet

Hi Thomas, we're sorry that the wagering requirements don't meet your expectations. Good luck with whoever you wager with going forward

Classificada 5 em 5 estrelas

Amazing site

Amazing site, not sure how this site has bad reviews, its easy one my favourite sites. Easy verification, chat r so helpful, very fast withdrawal and RTP is absolutely brilliant. Obviously all luck and got to be carful when gambling on any site. But i played yesterday and hit a super jackpot of 25k due to the large withdrawal of 24k (yes I spent a further 1k coz why not ) it took abit longer than a normal withdrawal but still in account less than 24hrs 😁👌Definitely recommend DragonBet. Play responsibly

9 de dezembro de 2025
Opinião espontânea
logótipo da DragonBet

Resposta da DragonBet

Thanks for taking the time to leave a review and a huge congratulations on your Big Win. We hope you put the funds to good use and continue to play sensibly. Good work!

Classificada 1 em 5 estrelas

Been sh!t every single time I've played…

Been sh!t every single time I've played it.

Account closed. Terrible site dont bother

6 de dezembro de 2025
Opinião espontânea
logótipo da DragonBet

Resposta da DragonBet

Sorry to hear the site didn't meet your expectations Ian, if you have anymore valuable feedback that we can take action on we'd love to hear it. As a small family business we'd like to know where we get it right and more importantly get it wrong

Classificada 4 em 5 estrelas

Good site with lots of different games…

Good site with lots of different games on casino too. I use sports and casino. Currently waiting for withdrawal, they've asked kyc.

Will update to 5 stars when withdrawal is in my bank.

I'm surprised more people aren't using this site, such a wide range of games and can get lucky so dont believe the haters 🙄

Peace and love

Dean shakespeare

26 de novembro de 2025
Opinião espontânea
logótipo da DragonBet

Resposta da DragonBet

Thanks for leaving a review Dean, and I'm glad that you deem us good enough to give us 5 stars.

Classificada 4 em 5 estrelas

quite a good site to be fair

quite a good site to be fair. if i could just collect instead of thinking go for more..put £110 in nest egg then at last cracked an egg 5 spins £2.50 back.tried again cracked 2 eggs £35 back so came out.payout for that game is shocking..i have collected over £600 and it was in my bank within the hour so no problem there..i think greed gets the better of me.i will keep playing as it is one of the best sites out there.( apart from nest egg)..good luck guys

25 de novembro de 2025
Opinião espontânea
logótipo da DragonBet

Resposta da DragonBet

Cheers Peter, really appreciate the positive review and glad that our speedy withdrawals are noticed

Classificada 1 em 5 estrelas

Take your Custom elsewhere

This bookmaker is well below par in comparison to other well known bookmakers you'll find on the high street. If you have a problem and email Dragon bet, they will do their utmost to ignore the email, especially when it comes to paying back your money.

I have also noticed that they engage in fake good reviews as part of their reputation management strategy. I can see this as every time they get bad reviews, there then follows a good review or more to push the bad review further down the pecking order. I know all about this as I work in reputation management myself. Their Casino RTPs are totally rigged. Try a different bookmaker instead, you'll spare yourself a lot of aggravation!
Ohi, and the comments other customers leave,warning us of what Dragon bet are like seem to be spot on!

9 de novembro de 2025
Opinião espontânea
logótipo da DragonBet

Resposta da DragonBet

Hi Jens, we can assure you that we have no reputation management strategy just a desire to do the best we can for the customers we have.

It appears we may have fallen short here but please be aware that allow our RTP's are tested to ensure they are operating at the advertised rate in line with our UK Gambling Commission Licence

Classificada 1 em 5 estrelas

Just joined today added money £20…

Just joined today added money £20 through a recommendation from my partner. Who said she suggested it because of someone on YouTube. I’ve never joined a site managed to play for 10 minutes and have my account suspended with money still in it. I’ve sent all documents through email for verification. Will update how long it takes and what like the site is if I play on it.

Maybe the site should ask for documents before suspending an account. Wouldn’t that make it a more polite way!

Update I’m still being asked for more documents and I’ve sent my drivers license my passport the PDF of the transaction to dragonbet themselves with my address everything on it. I’ve sent them front and back of my bank card and screenshots of my actual bank account!!! So if this doesn’t verify me somethings wrong with this site. I’m hoping the site is worth all this hassle! Will update how long and what happens when I know!!

4 de novembro de 2025
Opinião espontânea
logótipo da DragonBet

Resposta da DragonBet

Hi Mikey, I hope that all has now been sorted. There may have been a requirement for extra ID due to multiple accounts in the same household.

Classificada 1 em 5 estrelas

Refusing to pay winnings please avoid

Withdrawal of £50 refusing to pay want id sent council tax mortgage bank card details still refusing so hope this review cost them than the £50 they owe me cowboy firm please avoid

3 de novembro de 2025
Opinião espontânea
logótipo da DragonBet

Resposta da DragonBet

Hi Gary, I can see that your withdrawal was processed. On occasion there will be a regulatory need to send in extra ID - we will only request if we are not able to auto verify you. As you had signed before we implemented this auto verifying technology we unfortunately had to request this documentation.

I really would like to apologise for the hassle and recognise the friction you faced but feel confident that we as a company have made vast improvements with new tech added to the site.

Classificada 5 em 5 estrelas

Don't believe the sore losers!

Sad how people are quick to bad mouth a casino but not so quick to mention the good? Amazing how many people don't know about KYC regs. Provide your ID people! This is to protect you. Check your emails. DragonBet are following their licensing requirements as set out by the Gambling Commission. Go join a dodgy site if that's what you'd prefer. These guys are LEGIT I've played here for ages with zero problems. Always fast payouts and excellent customer service.

1 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Stay away

They are the worst bookmakers ever you win and than you got to send proof of everything wait and fight for your money you can't speak to any body do t respond to your emails stay away from this bookmakers

31 de outubro de 2025
Opinião espontânea
logótipo da DragonBet

Resposta da DragonBet

Hi Carl, customer service is very important to us so it's deeply disappointing to hear that your emails were not responded to in a timely manner. I hope the situation is now resolved but if it is not please email in again and it will be treated with the highest of priorities

Classificada 1 em 5 estrelas

I won nearly 2k they had already…

I won nearly 2k they had already verified my account but asked for a new bank statement which I gave then they decided that because my boyfriend has sent me money that my winning could be voided? terrible service i’ve never heard another company doing such a scammy thing.

26 de outubro de 2025
Opinião espontânea

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