Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Why is there not a zero rating on trustpilot as this company would definitely get one from me . You join , you pay money in (which they're quick enough to take ) Then if it's a win they will tie y... Ver mais

Classificada 1 em 5 estrelas

Very good site, good bonuses,a lot to offer, quick withdrawals [normally] staff seem very helpful. Now the bad Be carful people! Dragon bet is withholding £1000 of mine and have been for weeks even... Ver mais

Classificada 5 em 5 estrelas

Great customer service from Duncan at DragonBet. He’s always really helpful whenever I have questions about the app or betting in general. Quick to respond, knowledgeable, and makes everything easy to... Ver mais

Classificada 3 em 5 estrelas

Well after reading reviews I must be one of the unlucky ones thats not won a thing.. bonus Ive had were nothing over a fiver .. I dont put big money on but a little withdrawal would have been nice aft... Ver mais

Informações sobre a empresa

  1. Casino online ou agente de apostas
  2. Apostador profissional
  3. Vendedor online de apostas desportivas
  4. Râguebi

Escrito pela empresa

DragonBet is an independent online bookmaker specialising in horse racing betting, football betting, live betting, and online sports betting in the UK. As a family-run bookmaker with real on-course experience, we offer competitive odds, fast withdrawals, expert customer service, and a personal approach to betting. We combine traditional bookmaking knowledge with a modern online betting platform, giving customers a fair, safe, and enjoyable betting experience across horse racing, football, and other major sports.


Informações de contacto

3,0

Aceitável

TrustScore: 3 em 5

415 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 86% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Bad site ,don't like paying out.

I would put 0 if I could on this site don't use this site ,my mother put 10 and 20 on for me I won 100 they then messed me about asking for this and that for a full week ,and then saying you can't have the withdrawal because I used a different card, but they kept accepting my deposits ,keep away from this site .

14 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Customer Service from Duncan

Great customer service from Duncan at DragonBet. He’s always really helpful whenever I have questions about the app or betting in general. Quick to respond, knowledgeable, and makes everything easy to understand. Really appreciate the support — top service every time.

16 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

Good sign up offer, quick resolution of bet settlement issues (thanks Anthony) and fast withdrawal

15 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT USE THIS SITE

Why is there not a zero rating on trustpilot as this company would definitely get one from me .
You join , you pay money in (which they're quick enough to take )
Then if it's a win they will tie you up in knots to get your money , we need to see this and that and the other (other companies had exactly the same info to open your account)
I'm so glad the win wasn't too much as I can just put this down to experience and to remind myself to always check on trustpilot first . Do yourself a favour and don't use this site , they'll happily take your money and then not pay out especially if it's your first time using them .

14 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Site is good - just be careful if you win! You won't receive your money

Very good site, good bonuses,a lot to offer, quick withdrawals [normally] staff seem very helpful.
Now the bad
Be carful people! Dragon bet is withholding £1000 of mine and have been for weeks even know I have provided proof of address, photo I'd, bank statement of my most recent bank and a copy of my debit card for another account. They are refusing to pay me my £1000 it has been 4 weeks now i have now had to take further action because it's theft. They are telling me they can verify my account till they have a statement from a closed account months ago one I haven't deposited from for about 4 months they are fine with you depositing be careful when you win!! It's theft

24 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I’ve had a really positive experience…


I’ve had a really positive experience with Dragon Bet Casino. The communication has been excellent from start to finish, and Brandon was especially helpful and professional whenever I needed assistance. Withdrawals were fast, smooth, and processed without any issues, which gave me a lot of confidence in the site. Overall, friendly support, quick responses, fast withdrawals, and a reliable service — very happy with my experience so far.

12 de maio de 2026
Opinião espontânea
logótipo da DragonBet

Resposta da DragonBet

Hi Kamryn, thank you very much for taking the time to leave such a positive review.

We’re delighted to hear you’ve had a great experience with DragonBet and that the communication and service levels met your expectations. It’s especially good to hear Brandon was able to assist you in a helpful and professional manner — we’ll be sure to pass your comments on to him.

We know how important smooth withdrawals, quick responses and reliable support are to customers, so it’s fantastic to hear those aspects stood out during your experience with us.

Thank you again for your custom and support — it’s genuinely appreciated by the whole team.

Classificada 1 em 5 estrelas

The site is good but as a new customer…

The site is good but as a new customer I only received 10 bonus and 30 is advertised
Also no help on this site that is can find

11 de maio de 2026
Opinião espontânea
logótipo da DragonBet

Resposta da DragonBet

Hi, thank you for your feedback and also for the balanced comments regarding the site overall. We’re sorry to hear there was some confusion surrounding the welcome offer and that you struggled to find the help you needed.

Promotional offers can sometimes vary depending on the specific qualifying criteria, payment method used, or which stage of the promotion has been completed, but we appreciate this may not always be immediately clear and can understandably be frustrating as a new customer.

We would encourage you to get back in touch with our support team via live chat or email and we’ll gladly review the promotion on your account to ensure everything has been applied correctly and explain any outstanding stages of the offer.

We also take your comments regarding customer support visibility on board, as we’re always looking to improve the experience for new users navigating the site.

Thank you again for your custom and feedback.

Classificada 1 em 5 estrelas

horrible site low rtp..500 spins no…

horrible site low rtp..500 spins no bonus no small win, been on multiple sites this 1 is the worst, so be warned

10 de maio de 2026
Opinião espontânea
logótipo da DragonBet

Resposta da DragonBet

Hi Phil,

We’re sorry to hear that your experience on the site has been disappointing. We completely understand how frustrating casino play can feel when the results simply do not go your way, particularly during longer sessions without a bonus feature landing.

All of the casino games on DragonBet are supplied by licensed third-party providers and operate using certified Random Number Generator (RNG) technology. The RTP (Return to Player) percentages are set by the game providers themselves, independently tested, and audited in line with regulatory requirements. Unfortunately, RTP is calculated over a very long period of play and does not guarantee short-term outcomes, which means sessions can vary significantly from player to player.

We certainly appreciate your feedback though, and we are sorry the experience did not meet your expectations on this occasion. Thanks again for taking the time to leave a review.

Classificada 1 em 5 estrelas

Deposit issues over last few days

Tried several times to deposit the last 2 days and nothing.
Go to a competitor depositing no issues whatsoever.
.

9 de maio de 2026
Opinião espontânea
logótipo da DragonBet

Resposta da DragonBet

Hi Geoffrey, we can see that you've managed to deposit since this review. Hopefully the issues you faced are resolved - if you ever face problems in the future please feel free to reach out to the live chat team and they'll do their best to help

Classificada 1 em 5 estrelas

Won then they had my account blocked…

Won then they had my account blocked for no reason whatsoever,nearly gave 5 stars as well,sort it out please then happily give 5 stars.

10 de maio de 2026
Opinião espontânea
logótipo da DragonBet

Resposta da DragonBet

Hi Darren, we can see the account was blocked by yourself.

If that was in error please feel free to reach back out to the team

Classificada 5 em 5 estrelas

had an issue with logging into account…

had an issue with logging into account , was resolved in 5 minutes , also withdraw times pretty good, miss hopkins

7 de maio de 2026
Opinião espontânea
logótipo da DragonBet

Resposta da DragonBet

Thanks Nina, glad we got you sorted. Good luck with the site

Classificada 5 em 5 estrelas

Owain is great

Owain responded very quickly and resolved my issue. Knowledgable person and a pleasure to deal with.

Be like Owain.

6 de maio de 2026
Opinião espontânea
logótipo da DragonBet

Resposta da DragonBet

Ha Cheers Anton, we'll pass on the message to Owain

Classificada 1 em 5 estrelas

This company is a scam

This company is a scam. Once I opened an account with them, I contacted the customer service ( Owain) to make sure my account is verified, he told my account is fully verified and ready for withdrawals and deposits, the moment I deposited, they suspended my account, and now it's been several days, and they refuse to refund my money I deposited, bunch of thieves, scammers, and liars. AVOID at all costs

6 de maio de 2026
Opinião espontânea
logótipo da DragonBet

Resposta da DragonBet

Hi again Mustafa,

We are sorry to read your comments and appreciate this situation has clearly caused frustration. However, we must strongly dispute the suggestion that DragonBet is a “scam” or that customer funds have been taken unfairly.

DragonBet is a licensed and regulated operator and customer balances remain protected whilst account reviews are carried out.

As explained previously, whilst many accounts are automatically verified at registration, there are circumstances where additional checks may subsequently be required following account activity. These reviews can sometimes result in temporary restrictions being placed on an account until the matter is resolved.

We also feel it is important to clarify that customer service agents can only advise based on the information available at the time and cannot always foresee whether further automated security or regulatory checks may later be triggered.

We understand delays and restrictions can be frustrating, particularly when you are expecting immediate access to your account, and we are sorry for the inconvenience caused. However, we categorically reject any suggestion that funds are being withheld improperly.

Please contact our support team directly via live chat or email and we will continue to assist you in resolving the matter as quickly as possible.

Classificada 5 em 5 estrelas

Impressed with speed of withdrawal on the May Bank Holiday weekend.

Was a bit apprehensive at first thinking some of the reviews criticising the RTP could have been right. Have played for 3 days now and have got 70% of my money back.
Very impressed with the withdrawal process - Experience vastly superior to some of the high street companies that I no longer use online.

3 de maio de 2026
Opinião espontânea
logótipo da DragonBet

Resposta da DragonBet

Hi Graeme, deep thanks for this review and thanks for your custom. Hopefully we continue to deliver better than the bigger corporations

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