Doctor Memory Opiniões 

Box with pc in it which was received had two empty boxes in it, content booklet states that headphone and speakers are in list but boxes empty, why empty boxes and why in content list if not provided?

Not concentrating I ordered wrong type of memory. Auto e mail from DM made me check- good idea. Order cancelled and credit received promptly. Good and prompt service

Very fast delivery. Amazing computers

What a brilliant company! My son wanted his first gaming PC and we had no idea where to begin. One phone call and great, simple, understandable advice for someone who has no idea about computers. We have one very happy son. I contacted them again after to ask about installation of a game - they were again brilliant! Can not praise their customer service highly enough. Thank you!

My son wanted a gaming computer he'd found one on this sight.Tbh id never heard of them.i ordered it as it was what my son wanted ,its a good spec for the price and arrived few days later as per emails.Very pleased with quick delivery and comms.It was missing a controller but a email to them was answered the next day informing me one was being sent .Overall a very good service.

PC had cheap packaging stuffed inside the unit which burst over the hardware. Unit not surprisingly wouldn't turn on.
I contacted Doctor Memory the same day, had a response a couple of days later stating I should package it back up and ask for a collection date which I did.
It's now 3rd Jan, still no response, no collection date, no refund. This was a Xmas present for my son who has had a pretty miserable time over the school hols because of this experience. Would never buy from these again.

The website is easy to use and I was able to speak to someone at the company when I had a question. The delivery of the item was excellent. Then although I had an issue with a part, the company dealt with it quickly and the replacement part delivered with one day!

Promised next day delivery which was not fulfilled

Great helpful and professional service.Absolutely delighted with service from the lads working there for the advice given to me over the phone as to which pc to choose.

Very pleased with service,delivery and product

£1500 pounds plus item ordered on the 19th December AM, as a present for our son for Christmas. Item despatched 20th December for delivery Wednesday 21st. DPD - Doctor Memory’s preferred courier failed to find and deliver to a commercial restaurant premises on each of the days in the run up to Christmas. This meaning the Christmas present did not arrive - we have one extremely disappointed young man who didn’t receive his Christmas gift this year!

Having called Doctor Memory for some supportive help, I was told the item is in transit and nothing they can do about it! What an EPIC FAIL…

Please BE AWARE…

Good quality, fast and great service.

I ordered a £2k+ PC, has problems with it getting stuck in the bios. Failing to find boot device. Sometimes it would load to windows and other times it would get stuck in the bois and require several restarts before it would load back through windows.
Had problems with some games too, failing to load, missing DLL files, games crashing.
1 time it said I needed to activate windows, when the pc is bring new. I tried to activate it anyway & it asked me to restart. (Guess what)? Bios again. Then it crashed, requiring me to repair the PC, after which it loads past bois but not fully into windows. It was like it was stuck just before log on.
The only thing I had access too was restart, internet connection and something else. (The 3 thing before log on.

On the other hand, their customer service was excellent, over the phone the guy sent me emails explaining and explain how verbally over the phone, how to troubleshoot any and all issues.
Then offered and arranged to have the PC, collected for return, the next day free of charge. He said as it is still within the 30 day period I can choose to get a refund, however with the 1 year warranty, their engineer would look at it & do everything they can, to fix and resolve any issues the PC has.
Still undecided at this moment in time.
I would like to give them a chance, however, the i waver, only because I brought my brother a £1.2K PC from cyberpower & it has 1 year parts & 3 years warranty, which is a huge difference.
I’m unsure because, I like to give smaller companies a chance too. 🤷‍♂️

It was easy to navigate the website and with a few filters found what we wanted. All the important specs are listed on main search results page so no need to click to learn more.

Fast delivery and pc was packaged well. PC itself was exactly as expected at a very competitive price.

Very prompt delivery and excellent service

I ordered the wrong gaming pc for my son but luckily managed to contact dr memory before the order was despatched and they immediately dealt with the situation with no quibbles. Anyways drama overted i recieved the correct one a day later than promised but that was down to dpd. I can't praise these guys enough. The look and build quality is second to none and the pc arrived well packaged. I've waited a few days before this review in case there were any problems with the pc and am glad to say there aren't any. Straight out the box, plugged in and up and running. My son is highly delighted and all is good this christmas.

There was a pricing error on the item I bought so they issued a refund and advised me how Togo about getting the PC I wanted for less money. Great service!

Ordered a pc bundle for my son for Christmas, so it won't be st up until the big day. Ordering was easy and although I am a novice in this area with a little research I was able to find what I wanted within my price range as everything was set out well and easy to search. It arrived pretty much straight away with no fuss. Thank you for a hassle free purchase I'm sure my son will love it. I'm hoping set up on Christmas day will also be hassle free 😅