I have never seen more 1 stars than 5 stars and now I’m one of them. Already missed my 2 month window for delivery which is absolutely insane considering the cost of the chairs and they take your mone... Ver mais
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Leia as opiniões dos outros
They're selling a chair as grey when it's really light blue and their refund policy is horrible. You lose more than half of your money if you try to return it. They also have a strict policy of return... Ver mais
Do not buy from this company. They overpromise and underdeliver. My chairs were due in September now I am being told “maybe December”. Their options for the “inconvenience” is to buy a more expensi... Ver mais
Ordered an Adirondack on August 31 and website said delivery Sept. 25-Oct 2. No delivery, and when I called and talked with Rachelle, she informed me that delivery was now December 28-January 16! WTF?... Ver mais
1,5
Muito mau
124 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 36% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Where is my table order 7865?
Placed 2 orders - first order was for 4 chairs, DELAYS, missing parts but finally complete. Second order I still haven’t received table and now no responses for an almost $3k set of furniture you would think company would at minimum reply. But the good news is I get every freaking sale email and reminded they are happy to take new orders and offer free shipping…. How about sending the flipping table
1 de setembro de 2022
Opinião espontânea
Resposta da Duraweather Poly
Hi Thomas, we hope you are doing well and staying healthy. We hope you are enjoying our quality outdoor furniture you have purchased from DuraWeather Poly. Our records reflect we have sent replied emails and email updates to you on your order on the following days,
09/03/2022 (update), 09/05/2022 (sent tracking info), and
09/07/2022 (provided screenshot of proof of shipment for the table). Unfortunately we train our employees to the best of our abilities, but sometimes human error can occur with missing parts. Any customer that has that issue is encouraged to email our customer service support email and all parts/hardware will be shipped right away.
I spent over $1,100 for 4 adirondack…
I spent over $1,100 for 4 adirondack chairs late last year (we live in the north east) and didn't put them together until spring this year. The chairs are horrible to sit in. The chairs lean so far back it is uncomfortable to sit in. The cup holders have fallen off. I sent photos to Duraweather and asked what can be done about the obvious design flaws. I was told that I need to drill new & different holes as a solution. Poor solution for a $1,100 purchase.
23 de maio de 2022
Opinião espontânea
I purchased a DuraWeather Poly® Classic…
I purchased a DuraWeather Poly® Classic King Size Porch Rocker in Latte. It was horrible to put together.Horrible. Not because the instructions were horrible (they weren’t great but adequate) but because the pieces didn’t want to line up. It’s not as comfortable as my husband hoped it would be for as much as we paid. It is as wide as he wanted and once put together feels sturdy. The company asked for a review which I provided but almost two weeks later it’s still not posted on their site. Guess they only post positive reviews. Be warned, in the fine print if you want to return a problem rocker there’s a 30% “restocking fee”. You also have to keep all your packaging intact or they can subtract 25% for that as well. Be quick though you only have 7 days and it must be preapproved
2 de maio de 2022
Opinião espontânea
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