eBay.ca Opiniões 173

I had 2 bad transactions with Ebay. 1st time I send back a parcel and they lost it and told me they refund me just if they found it, and it didn't happen.

2nd I gave a bad feedback to a seller because the piece didn't fit and Ebay reverse my feedback.

That's it, i'm fed up of Ebay.

I've made multiple purchase on ebay.ca more than a month ago and almost 2 months in a few days. Out of the 12 orders I have placed, Only 1 reached me. 11 of the 12 came from China. None of them reached me. The only one that reached me was from Australia. ALL THOSE SHOPS (FROM CHINA) HAVE 98% POSITIVE FEEDBACK. YET, THIS HAPPENED!!!

Some of the shops from china were very rude when I was reaching out to them so I escalated my complaints to Paypal. Paypal was very good and understood my concerns. They did an investigation and I got my refunds.

It was not worth the stress and the waiting. It was a very very very bad experience. First time using ebay and it was a validation of my trust issues on ebay.

Aside from that, I bought AS A GUEST. They have ways on how you can track your orders and talk to the sellers as a guest. BUT THEY DO NOT WORK. So I had to create an account so that I could message the sellers.

COMPLAIN PROCESS:

I tried putting my complain on ebay but it takes so much process and it was a total bullcrap. I finnay got a way to get their number. I called, difficult to understand the person I was talking to, after that, I was asked for details about my order and made me wait. MADE ME WAIT FOR ALMOST HALF AN HOUR. I am not sure if it's because I had so many orders to complain about but they made me wait for so long. After that, I did not hear anything else. The operator did not say anything. I just waited on the phone then there was a ring. Apparently, without any notice, without even asking me if I have further concerns, they freakin forwarded me to Paypal.

DO NOT ORDER IN EBAY SHOPS FROM CHINA. THEY DO NOT PROVIDE SHIPMENT DETAILS, DO NOT RESPOND TO MESSAGES AND EVEN TO PAYPAL'S REQUEST FOR THEIR RESPONSE REGARDING THE ISSUE. ALL THOSE SHOPS HAVE 98% POSITIVE FEEDBACK. YET, THIS HAPPENED!!! THE ONLY ONE THAT MADE IT TO ME WAS THE ONE THAT CAME FROM AUSTRALIA.

I've just bought on eBay before but it feels like such a safe process with PayPal because they really protect the consumer from getting ripped off.

I have both bot and sold on Ebay. I have had a few issues with Asian suppliers sending fake tracking numbers, not delivering or delivering late. But the customer support has always been great on Ebay, I usually get a refund within 2 weeks of the maximum expected shipping date. As for selling there has been no complaints and everyone has been fair and forgiving giving generally positive reviews. I found Ebay always scary at first but I have found it's very safe and easy to use. My only issue has been when receiving refunds from Ebay, they send it in the suppliers preferred currency rather than the original price/currency paid, so when receiving refunds I usually lose money on the exchange.

roberts4eversales up and running for five years with only minor problems always resolved through eBay customer service...

I buy a few things online mostly for others but ebay is always a good choice. Has a lot I didn't know i was looking for. Happy with it always.

eBay has so much stuff it is unbelievable. I have never had any problems, altho I only buy from trusted sellers just for piece of mind. Whenever I'm looking for something out of the ordinary or some household good, ebay's got it and for cheap! Long live eBay!

I have found EBAY has a great customer service. As a buyer I find ebay easy to get around. I find EBAY has rules set in place which makes buyers feel very comfortable buying from their website. If you buy something and it is broken doesn't work or not as described you get a refund and THEY pay for shipping. Which I feel is only fair since it was no fault of mine that they send me a faulty item.
Ebay has helped me in the past when I left a item far after the date that was given to me to ask for a refund because I didn't receive yet. No problem what so ever. When you shop EBAY and use PayPal you are covered for everything :)

Happy Shopping