Their products are good but to keep a customer/ school over 2 weeks waiting for a package that after caps and emails they eventually said it was out of stock, it's terrible costumer service, letting... Ver mais
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Leia as opiniões dos outros
Absolutely brilliant products. The emotional footballs have been a massive hit with the children and adults as we played circle games and bouncing the balls in the water, throwing, catching expressin... Ver mais
A empresa respondeu
Oh Gosh, Where do I start? This company went above and beyond. We are in Australia and they worked with us to send something that only they had! My grandson loves his big wheels!
A very well-packed and promptly delivered purchase. The two Bilibo toys we have bought for our grandchildren have gone down really well. It is a physical toy that they can use indoors; it's great fun... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Educational toys, equipment and furniture for schools, nurseries, charities and home!
Informações de contacto
71-75 Shelton St, WC2H 9JQ, London, Reino Unido
- +44 20 3318 1046
- care@educationaltoys.co.uk
- educationaltoys.co.uk
4,3
Excelente
175 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 33% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service
Great service. There was a slight issue with one item which they resolved very quickly. Very happy with my purchases.
19 de setembro de 2024
Resposta da Educational Toys
Thank you for your feedback. Super pleased we were able to correct the issue. Please visit us again soon!
It was fast
It was fast, I got 4 trays 2 tray holder they are good quality. I use that for my messy play classes. It was the cheapest and good option I could get.
17 de setembro de 2024
Resposta da Educational Toys
We really appreciate you taking the time out to share your experience with us at Educational Toys, thank you for your review.
Great quality and fast delivery
The pushchair is excellent quality and delivery was quick/seamless
3 de setembro de 2024
Resposta da Educational Toys
On behalf of us all at Educational Toys, I would like to thank you for sharing this great review about your new pushchair! We are thrilled that you enjoyed your experience.
Excellent customer service with a small…
Excellent customer service with a small issue I had with goods purchased
30 de agosto de 2024
Resposta da Educational Toys
We really appreciate you taking the time out to share your experience with us at Educational Toys. Super pleased we was able to correct your issue.
Resposta da Educational Toys
We really appreciate you taking the time out to share your experience with us, thank you for your review.
Resposta da Educational Toys
The team here at Educational Toys is thrilled to receive such a great rating, thank you.
Sadly Not a great experience
Ordered 6x toys of the same item for a class I was given. One arrived. Telephoned + was told it was a warehouse error + the other 5 would be sent out. Four more arrived… Telephoned and was told they would look into it and get last item sent out.
Lady I spoke to was very polite and apologetic. But being a business owner myself I expect higher standards and therefore wouldn’t use this company again.
5 de agosto de 2024
Resposta da Educational Toys
Thank you for your feedback. I’m sorry that your full order did not arrive together on time. I’m pleased that we have now corrected this for you and you have the correct amount as per your order. We still hope you will return to us in the future with a much better experience.
Good quality
We made an order which was delayed by a couple of weeks, but good communication as to when it was being dispatched. Products of great quality.
17 de julho de 2024
Resposta da Educational Toys
We really appreciate you taking the time out to share your experience with us at Educational Toys, thank you for your review.
Great quality and quick delivery
The quality of this product is fantastic, easy to assemble with adjustable height legs. I’d highly recommend
30 de julho de 2024
Resposta da Educational Toys
Thank you for your 5 star feedback! Please visit us again soon!
Took ages to track and be delivered
Took ages to track and be delivered. When it did arrive, it arrived in a damaged box wet. So not the best experience for me sadly.
22 de julho de 2024
Resposta da Educational Toys
Hello, we are sorry to read that your order has arrived in a damaged wet box. Please feel free to email us with regards this issue at: care@educationaltoys.com
Resposta da Educational Toys
Aww thank you! We was happy to help!
Fantastic value
Fantastic value. It was a sale item but I got more than was in the illustration. I received all the items which were on the main page. I bought a second one for a Xmas present! Despatch was quick.
15 de julho de 2024
Resposta da Educational Toys
We really appreciate you taking the time out to share your experience with us at Educational Toys, thank you for your great review.
Excellent service 👍🏻
Excellent service 👍🏻 ordered 4 x wheel walkers for the preschool, I've been trying to locate them for over a year now. Placed my order which was very easy and they arrived within 3 days, well packed, fantastic price
11 de julho de 2024
Resposta da Educational Toys
Hi, thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.
Great product and service x
25 de julho de 2024
Resposta da Educational Toys
Thank you for the great review! We’re so happy you enjoyed your experience with us and satisfied with your purchase.
Resposta da Educational Toys
We really appreciate you taking the time out to share your experience with us, thank you for your review.
Resposta da Educational Toys
We really appreciate you taking the time out to share your experience with us at Educational Toys, thank you for your review.
Resposta da Educational Toys
Hello there, we really appreciate your time for leaving us a brilliant product review. We’re very pleased that you’re happy with your purchase. Let us know if there is anything else we can do to make your next online visit even better.
Toys were of excellent standard but…
Toys were of excellent standard but didn’t realise it’s difficult to return them
29 de junho de 2024
Resposta da Educational Toys
Thank you for your review. We are pleased you rate the products you received as excellent, but sorry to hear that you wish to return them. Please email us at care@eductaionaltoys.co.uk for the return address to send the items back if you still wish. Many thanks.
fantastic customer service with a…
fantastic customer service with a personal touch, and the product is faultless!
18 de julho de 2024
Resposta da Educational Toys
Hi, thank you so much for taking the time to provide fantastic feedback. We are so delighted that you rate our service and product as 5 Star as we strive to provide just that for all our customers. We Look forward to helping you again soon. Best Wishes.
Ordering was easy
Ordering was easy. I was informed of delivery date and updated with delivery information.
30 de maio de 2024
Resposta da Educational Toys
Thank you for your kind review. We hope you will visit us again in the future.
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