Their products are good but to keep a customer/ school over 2 weeks waiting for a package that after caps and emails they eventually said it was out of stock, it's terrible costumer service, letting... Ver mais
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Leia as opiniões dos outros
Absolutely brilliant products. The emotional footballs have been a massive hit with the children and adults as we played circle games and bouncing the balls in the water, throwing, catching expressin... Ver mais
A empresa respondeu
Oh Gosh, Where do I start? This company went above and beyond. We are in Australia and they worked with us to send something that only they had! My grandson loves his big wheels!
A very well-packed and promptly delivered purchase. The two Bilibo toys we have bought for our grandchildren have gone down really well. It is a physical toy that they can use indoors; it's great fun... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Educational toys, equipment and furniture for schools, nurseries, charities and home!
Informações de contacto
71-75 Shelton St, WC2H 9JQ, London, Reino Unido
- +44 20 3318 1046
- care@educationaltoys.co.uk
- educationaltoys.co.uk
4,3
Excelente
175 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 33% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Educational Toys
Thank you for your feedback 💖
A very wide range of toys ans supplies
I like the very wide range of Educatioinal toys and supplies,particularly the wooden and unusual manipulative toys.
27 de novembro de 2024
Resposta da Educational Toys
Thank you for your kind words! We're so happy you love our range. 😊
Resposta da Educational Toys
Thank you for your feedback. 😊
timely and good product
19 de novembro de 2024
Resposta da Educational Toys
Thank you for leaving us feedback. 💖
Really good delivery .
Really good delivery .. good communication about delivery and where parcel was left .. excellent service! Thanks x
21 de novembro de 2024
Resposta da Educational Toys
Thank you for your feedback! We're glad you're happy with your order and our service. 💖
Absolutely delighted with the resources
Absolutely delighted with the resources
Incredible stuff, can’t wait for the children to benefit from their arrival
20 de novembro de 2024
Resposta da Educational Toys
Thank you so much for the fantastic feedback! We hope the children enjoy the products also 💖
Resposta da Educational Toys
Hi there. We're so happy you're pleased with your purchase. Thanks for your review 💕
Resposta da Educational Toys
Thank you so much for your kind review! We're thrilled to hear you're happy with your tuff tray and that it arrived quickly. 😊 We hope it brings endless fun and creativity to your activities! 💕
A very well-packed and promptly…
A very well-packed and promptly delivered purchase.
The two Bilibo toys we have bought for our grandchildren have gone down really well. It is a physical toy that they can use indoors; it's great fun and they can use their imaginations to decide whether it is a shell, a stepping stone or a seat, or something else altogether. Great fun!
4 de novembro de 2024
Resposta da Educational Toys
Thank you for your lovely review! 🌟 We’re so glad the Bilibo toys are a hit with your grandchildren. It’s great to hear they’re enjoying all the creative ways to play. 😊
Unfortunately the pram I ordered was…
Unfortunately the pram I ordered was mis-calculated and not available. I was offered a refund or a replacement of the grey pram. I was very happy with the service provided.
28 de outubro de 2024
Resposta da Educational Toys
Thank you for your understanding and kind words! 😊 We're sorry about the initial issue but are delighted to hear you were happy with our service. If you need anything else, we’re always here to help! 💕
Beautiful products with great deals on …
Beautiful products with great deals on and quick safe delivery. I love the range of open ended toys and I’d definitely use again- thanks!
14 de novembro de 2024
Opinião espontânea
Resposta da Educational Toys
Thank you so much for your wonderful review! 😊 We're thrilled to hear you love our range and you've had a good experience. We can't wait to welcome you back for your next visit – thank you for choosing us! 🙌🌟
Great products, great service
I discovered Educational Tiys and hen I was searching for a Hoberman Sphere. There are plenty of cheap copies available online but Educational Toys stock the originals and at a good price.
I was not disappointed. Easy to place an order. Good communication regarding delivery. It arrived in good time. And the sphere is well made.
I’ll order the larger one in future.
Highly recommend Educational Toys
23 de outubro de 2024
Resposta da Educational Toys
Thank you so much for your wonderful feedback! We're thrilled that you found the product you were looking for at Educational Toys. We pride ourselves on offering authentic, high-quality toys, so it's great to hear that you’re happy with your purchase and the overall shopping experience.
Thanks again for recommending us, and please don't hesitate to reach out if you need any assistance with future orders.
The shelves were difficult to fit into…
The shelves were difficult to fit into the frame - I had to use a screwdriver to lever them in. The shelves do not hang very evenly i.e. the gap between some shelves is a bit narrow. Delivery came on time.
21 de outubro de 2024
Resposta da Educational Toys
Thank you for your feedback! We’re sorry to hear that the shelves were challenging to fit into the frame. We strive to make assembly as easy as possible, so we’ll be looking into the design and instructions to improve the process.
It’s great to know that delivery met your expectations, though we’d love for the entire experience to have been seamless. If there’s anything else we can do to assist, please feel free to reach out. We’re here to help!
Efficient service and great quality…
Efficient service and great quality product
21 de outubro de 2024
Resposta da Educational Toys
Thank you for your kind words! We're thrilled to hear you enjoyed the quality of our product and our service. Looking forward to serving you again!
Resposta da Educational Toys
Thank you for the wonderful feedback! We're thrilled to hear you enjoyed our service and look forward to serving you again soon!
Resposta da Educational Toys
Thank you so much for your review! We're thrilled to hear that the delivery was quick and that the product is working perfectly for you. Enjoy, and feel free to reach out if you ever need anything!
Resposta da Educational Toys
Thank you so much! We're really happy to hear you’re loving it! 💖 Your excitement made our day!
Its broken already
Its broken already. The poles are so flimsy they broke on first use. Hardly built for toddlers. My previous dark den was of much sturdier build, despite costing less and it lasted for 10 years without a single issue. Very disappointed.
8 de outubro de 2024
Resposta da Educational Toys
Hi Debbie,
Thank you for taking the time to share your feedback. We're truly sorry to hear that you had a disappointing experience with our product. Our aim is to provide high-quality, durable products, especially for little ones, so we take your comments very seriously.
We understand how frustrating it must be, especially given the longevity of your previous dark den. We'd love the opportunity to make this right for you. Please reach out to our customer support team at care@educationaltoys.co.uk, who would be happy to discuss a replacement or refund and ensure you find a product that meets your expectations.
Thank you again for bringing this to our attention, and we hope to resolve this to your satisfaction.
Warm regards,
Hayley
Road tape
I ordered some road tape for my grandson , easy ordering , delivery took about a week , good product
7 de outubro de 2024
Resposta da Educational Toys
Thank you so much for your review! We're delighted to hear the road tape was a hit with your grandson and that you found the ordering process easy. We hope he enjoys many hours of fun with it!
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