The equipment was perfectly ok. The lack of customer service is why the low score. Initial expected delivery date came and went. I contacted the store and got no response. So I phoned and was told... Ver mais
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Leia as opiniões dos outros
The team at Elite fitness were fantastic throughout the process. Talked us through their equipment range and helped us find what was best suited to our needs from rigs to accessories. They go above an... Ver mais
A empresa respondeu
Elite Fitness gave lengthy and accurate information about the product. Their website was easy to navigate through to the purchase. The 40 mini trampoline is high quality, as described and fairly price... Ver mais
A empresa respondeu
Elite staff were very helpful with online chat. I had not received my bike until the 7th day as it was indicated by Elite, so I sent an email early Friday morning. Immediately, I received a phone ca... Ver mais
Informações sobre a empresa
Escrito pela empresa
Elite Fitness is your destination for premium commercial and home fitness equipment. We offer a diverse range of cutting-edge strength, cardio, and boxing equipment from top brands like Spirit, Nordh, WaterRower, Bodysolid, Bodycraft, and FITLAB to help you achieve your fitness goals.
Informações de contacto
1/133 S Pine Road, 4500, Brendale, Austrália
- 1300354833
- admin@elitefitness.com.au
- elitefitness.com.au
4,2
Bom
99 opiniões
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Love the experience purchasing in this…
Love the experience purchasing in this store. Easy, fast, friendly, competitive prices.
28 de março de 2023
Resposta da Elite Fitness Equipment
We're thrilled to hear it! Thanks for the positive review. We strive to make shopping at Elite Fitness easy, fast, and friendly – all at competitive prices. See you again soon!
The Elite Fitness Team
The staff were friendly and informative.
3 de março de 2023
Resposta da Elite Fitness Equipment
That's fantastic to hear! We take pride in having a knowledgeable and friendly team at Elite Fitness. They'll be happy to know their efforts are appreciated.
When I wasn't able to purchase what I…
When I wasn't able to purchase what I wanted the staff was very helpful in giving me options of what I could have instead
6 de fevereiro de 2023
Resposta da Elite Fitness Equipment
We appreciate your feedback! It's great to hear our staff went the extra mile to find you suitable options, even when your initial choice wasn't available. We strive to provide excellent customer service.
The item was delivered the day after…
The item was delivered the day after ordering. Great service.
5 de janeiro de 2023
Resposta da Elite Fitness Equipment
We're so glad to hear your item arrived the day after ordering! We appreciate you taking the time to share your positive experience with our fast delivery service. Thank you for choosing Elite Fitness!
Fantastic service!
Fantastic service!
One of my items had sold out so they called to explain and offered a replacement so they could promptly supply my order.
Goods arrived 2 hours after ordering.
27 de dezembro de 2022
Resposta da Elite Fitness Equipment
Wow! That's what we love to hear! We're thrilled you received such fantastic service. Our team takes pride in clear communication and finding solutions, so they'll be happy to know their efforts made a difference. Getting your order to you within 2 hours is incredible! Thank you for choosing Elite Fitness!
Quick prompt service
Quick prompt service. No hassle. My order arrived on time. No problems.
5 de dezembro de 2022
Resposta da Elite Fitness Equipment
That's music to our ears! We strive for a smooth and hassle-free experience for all our customers, and it sounds like we delivered! We're glad your order arrived on time and without any problems. Thanks for choosing Elite Fitness!
Awesome help from the person in your…
Awesome help from the person in your Virginia store.
8 de dezembro de 2022
Resposta da Elite Fitness Equipment
Thank you Henry for the wonderful feedback, we wish you all the best on your fitness journey and hope to see you again very soon! Team Elite.
Nohrd WallBars
My experience with Elite Fitness has been great, excellent communication and fast delivery.
Unfortunately the product I purchased isn't that good, not their fault.
It's a German product, so you would expect precision but it's exactly opposite, during assembly you'll find heaps of holes aren't where they suppose to be. Have a drill handy.
3 de dezembro de 2022
Resposta da Elite Fitness Equipment
Hi Milos, Sorry to hear the product is not what you were expecting, if we can assist with the install at all or facilitate any discussions with the supplier, please contact us in store and we will be happy to assist. We hope the item was installed and is able to be used. Good luck on your fitness journey and hope to see you again soon, if any more equipment is needed. Thanks, Team Elite.
Resposta da Elite Fitness Equipment
Hi Rex, glad to hear the delivery times where up to your expectations and the price was on the mark! In case of any queries, let our team know if you need any assistance. Thanks,
Team Elite.
Very helpful friendly staff
Very helpful friendly staff , always kept me updated on the progress of my order , will definitely be a continuing customer.
Very happy with the service
Thanks guys
12 de novembro de 2022
Resposta da Elite Fitness Equipment
Thank you for the outstanding review Benjamin, if you need any further assistance, the team will be happy to help. Thanks, Team Elite.
Customer service a priority
Amazing customer service from Elite Fitness. They went out of their way to ensure a satisfied customer, even when it turned out my situation was non-standard. I would definitely recommend them to anyone looking to purchase fitness equipment.
27 de setembro de 2022
Resposta da Elite Fitness Equipment
Hello Lozza, thank you for the outstanding review. We hope that your newly purchased fitness equipment is everything you expect and more! We are always here to support in any way if needed. Hopefully we will see you again soon. Thanks, Team Elite Fitness.
Ordered Monday..received Friday..easy…
Ordered Monday..received Friday..easy online ordering.. great notification in delivery progress
23 de setembro de 2022
Resposta da Elite Fitness Equipment
Hi Gay, thanks for the great review! We are happy that you are happy! We are always here to support if you have any questions about your newly purchased items. Thanks, Team Elite Fitness.
Great super speedy service.
Great super speedy service.
Unfortunately the delivery guys did not set up the bike as I requested for my rehab client
26 de agosto de 2022
Resposta da Elite Fitness Equipment
Hi Robyn, we are sorry, there seems to have been a miscommunication somewhere along the line. We would like to offer you a discount on your next purchase! Please send an email to sandra@elitefitness.com.au and we will send a voucher code for use next time. Many apologies and hope to see you again soon. Thanks, Team Elite Fitness.
Resposta da Elite Fitness Equipment
Hi there anytime fitness! We are neighbours :) We are happy that you are thrilled! We are here if you need any support for your newly purchased items. Thank you, Team Elite Fitness.
Great customer service and advice…
Great customer service and advice fantastic products and prices
13 de agosto de 2022
Resposta da Elite Fitness Equipment
Thank you for the positive review. We pride ourselves on great quality products and customer service! Thanks from the Elite Team.
Great service
Great service. Delivered within hours of receiving my order. Staff member who delivered was very pleasant and helpful.
12 de agosto de 2022
Resposta da Elite Fitness Equipment
Thank you for the purchase Jannifer. We are happy that our delivery times exceeded your expectations! We hope to see you again soon, please don't hesitate to contact us if you need anything further.
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