I order all of my going out / festival clothes from Elsie & Fred and I have not had one purchase I’m unhappy with ! My body type is quite hard to find clothes that fit (6 foot and I wear a 32DD bra)... Ver mais
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Was so excited about this order. However, very poor communication/follow through on shipping. No way to track orders through royal mail and am still waiting to receive my order over 14days later. Hopi... Ver mais
A empresa respondeu
I’m so gutted to send a negative review to a small business. However having sent multiple messages via the website, 2 different email addresses, Instagram and messenger I have no choice. I’ve paid for... Ver mais
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Clothes are lovely, but postage always takes much longer than expected, especially when ordering close to the weekend. My parcel was left in the pouring rain, right under an emptying drainpipe and was... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
An online boutique created by three siblings, Natalie, Leanne and Ryan Haynes. They believe in empowering the fiercest and more empowered version of you. Elsie and Fred specialise in making females feel special in bold colours and bright hues designing...
Informações de contacto
Elsie & Fred, UNIT 2-3 HEER HOUSE, MATLOCK ROAD, CV1 4JR, coventry, Reino Unido
- sales@elsieandfred.com
- elsieandfred.com
2,9
Aceitável
111 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Elsie & Fred
thank you so very much Amanda! Appreciate you, and your vibes x
Resposta da Elsie & Fred
Very glad to hear that Angel! Thank you so much x
I love Elsie and Fred’s customer…
I love Elsie and Fred’s customer service they’re so nice and helpful as can and their items are awesome and unique
10 de outubro de 2023
Resposta da Elsie & Fred
Ahhh thank you very much Hope! Really bloody appreciate it x
Poor quality
I ordered a dress, I payed 49 euro’s for it and 21 euro’s import fees. But the dress is very thin and the fabric is fragile. It has already started to fray and has a lot of loose threads. I’m very disappointed because I looked forward to wearing it, but now I probably will not.
26 de setembro de 2023
Resposta da Elsie & Fred
Hey Jahzyra, always good to hear feedback! im sorry to hear that, but pop us an email on ryan@elsieandfred.com and we shall do all we can to make that up to you x
Impeccible service from some top
Impeccible service from some top, empowering, creative legends ❤️
30 de agosto de 2023
Resposta da Elsie & Fred
Love you Clauds!
I have received my order so how can I…
I haven’t received my order so how can I rate you
28 de agosto de 2023
Resposta da Elsie & Fred
Hi Shameka, you ordered your dress 5 days ago…..to the USA. It will be with you any day now so a 1-star review here seems somewhat harsh. Comon now babes x
I love everything 😀 …
I love everything and the customer service is so helpful every time. What is not to love ❤️
31 de julho de 2023
Resposta da Elsie & Fred
That’s so very sweet Monifa! Thank you so much for your kind words x
Super quick delivery!
Super quick deliver all the way to Australia!
Love this brand so much
23 de julho de 2023
Resposta da Elsie & Fred
Ahhh super glad to hear that Nicole, thankyou for the review mi amor xx
10/10 service and great quality clothing
25 de junho de 2023
Resposta da Elsie & Fred
Ahh thank you Jake, that means alot x
Really good customer service
Really good customer service, very helpful and the clothes quality is outstanding
11 de julho de 2023
Opinião espontânea
Resposta da Elsie & Fred
thank you so so much for those kind words Eve <3
Great jumpsuit good quality and price…
Great jumpsuit good quality and price in the sale! Thank you 😊
29 de junho de 2023
Opinião espontânea
Resposta da Elsie & Fred
so glad you're happy with your jumpsuit Zoe! xx
Package says shipped but isn’t
It has been like two weeks and my package has been sitting and it says that the shipping company has not received it yet
25 de maio de 2023
Love it
Love it! Awesome garments! And fast shipping all the way across the world! Thanks so much
29 de maio de 2023
Excellent coat
Excellent coat! Really great quality and definitely a statement piece.
29 de maio de 2023
Phenomenal Family Values + Bold Fashion Flare
Phenomenal small business with family values forged with bold fashion aesthetic 💖 such a great experience of customer service support & high-end products— I’ve shopped 4 times already 🥰
24 de maio de 2023
Resposta da Elsie & Fred
that is the SWEETEST message. Thank you so so much Mel, that means a bloody lot xxxxx
Resposta da Elsie & Fred
Thank you so so much Lauren, we really appreciate that ❥
Resposta da Elsie & Fred
thank you very very much Rachel xxxxxx
Love love love my new vegan fur coat…
Love love love my new vegan fur coat from you guys. The color is vibrant and its so warm. Going to be perfect for the upcoming festival im going to. Thanks so much!
27 de março de 2023
Resposta da Elsie & Fred
Ahhh thankyou very much for the review Eleixa (beaut name btw) SO glad you love it x
amazing coat i bought from you guys
amazing coat i bought from you guys . i’m so in love. and very quick delivery !
5 de abril de 2023
Opinião espontânea
Resposta da Elsie & Fred
thank you very much Chelsea! You are MORE than welcome xxxx
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