Elsie & Fred Opiniões 

111
•
TrustScore: 3 em 5

2,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I order all of my going out / festival clothes from Elsie & Fred and I have not had one purchase I’m unhappy with ! My body type is quite hard to find clothes that fit (6 foot and I wear a 32DD bra)... Ver mais

Classificada 2 em 5 estrelas

Was so excited about this order. However, very poor communication/follow through on shipping. No way to track orders through royal mail and am still waiting to receive my order over 14days later. Hopi... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I’m so gutted to send a negative review to a small business. However having sent multiple messages via the website, 2 different email addresses, Instagram and messenger I have no choice. I’ve paid for... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Clothes are lovely, but postage always takes much longer than expected, especially when ordering close to the weekend. My parcel was left in the pouring rain, right under an emptying drainpipe and was... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de roupa

Escrito pela empresa

An online boutique created by three siblings, Natalie, Leanne and Ryan Haynes. They believe in empowering the fiercest and more empowered version of you. Elsie and Fred specialise in making females feel special in bold colours and bright hues designing...


Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

111 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,9

Todas as opiniões

(111)

1 opinião nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Quality is SO GOOD!

Quality is SO GOOD!! Sizing is amazing too, I'm a taller girl and the trousers fit me so perfectly unlike other brands that are always way too short. The styles are super unique cant get enoughhhh :D

28 de junho de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Both the quality and the sizing is just…

Both the quality and the sizing is just really really bad. I've had 2 orders over the last year and I've had to return them both. They don't make returns easier either. The quality is so bad its worse than all the fast fashion brands put together... Worse than plt, boohoo all of them... But then they have the courage to sell them for the prices they do it just baffles me... Items like swimsuits that should have stretch to them have zero stretch making it near impossible to get on, and the same for a crop top which said 'one size' and when it came thru the post it looked like it was designed for a 7 year old the armpits holes were soo tiny. And I always were a standard UK 8. Also the size chart says UK 8 is XS but everything I bought in an XS didn't fit me. Its a shame cos some of the designs are really cool but it's just not worth it with the quality and sizing.

26 de dezembro de 2020
Opinião espontânea
logótipo da Elsie & Fred

Resposta da Elsie & Fred

Hey Jaya, Im so sorry to hear you weren't happy with your purchases love. I'm not actually sure which swimsuits you mean but if you pop me over an email i would be more than happy to get you over a discount code as we're always working on our sizing and info on the product pages so you know what size to go for x Ryan

Classificada 5 em 5 estrelas

Lovely company!

Just received the nostalgia top, and it´s amazing. Love their products and how they have a focus on the environment and fast fashion. Would definitely recommend!

24 de dezembro de 2020
Opinião espontânea
Classificada 2 em 5 estrelas

I have gotten a good few items from…

I have gotten a good few items from here, some of the fittings are awful and they're not consistent . I also ordered two scrunchies, a top and matching bottoms, it took ages to arrive (I emailed twice to ask about the order and was ignored) and when it did it was missing a scrunchie. I then wrote again to say that my order was four items, not three and was ignored again. Horrendous customer service and incorrect items and inconsistent sizing. I have gotten some gems from here too though so I'm so disappointed with my treatment and my order. No excuse for ignoring emails.

26 de outubro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Customer service as good as the clothes !!

I order all of my going out / festival clothes from Elsie & Fred and I have not had one purchase I’m unhappy with ! My body type is quite hard to find clothes that fit (6 foot and I wear a 32DD bra) but I’ve never found a sizing problem with any of their outfits!
I ordered several items in their Black Friday sale that took a little longer than their regular speedy service to arrive and when I emailed them to enquire I got a reply within less than twelve hours ! Couldn’t have been more helpful or friendly (thank you Amy !)

10 de dezembro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

A brand that stands out from the rest!

A brand that stands out from the rest, with completely unique and groovy styles. If you are looking for the ideal festival/ party clothes, or you just like unique fashion, this is the website for you. I have previously bought some co-ords from Elsie&Fred and the material used was comfortable and durable. I also bought a metallic pink swimming costume which was very chic, although if I have one criticism, for me personally, the costume was too short and I had to get the size up because I was too tall.So maybe this brand could work on their sizing? Maybe in the future by adding a tall range? As for the delivery of the clothes, they arrive in a really reasonable amount of time, and come in a neon green bag. Overall I would recommend this brand to anyone who likes to stand out in the crowd, and have good quality clothing for a fair price.

14 de novembro de 2019
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais