ELTA Opiniões 

Worst service internationally

Μια υπηρεσία κατεστραμμένη όπως ολόκληρη η χώρα. Ένα τηλεφωνικό κέντρο όπου επι ακριβώς 40 λεπτά δεν απαντάει κανεις

Worst call center agents ever. Very rude and not willing to help at all.

Παραδόσεις 8:30π.μ απο το κατάστημά σας στο Αιγάλεω, σε επαγγελματικό χώρο, πόσο παραγωγική διαχείριση διαλογής μπορεί να θεωρηθεί?

Worst courier services ever. At least in Rhodes Greece they are waiting for you to go collect rather than deliver as they are supposed to.
To avoid at any cost

Πραγματικά δεν έχω λόγια για το χαμηλό επίπεδο εξυπηρέτησης σας. Έχετε λάβει δέμα μου προς παράδοση από τις 23/12/24 και σήμερα (!!!!!!) 13/1/25 είχατε το θράσος να μου στείλετε μνμ για αδυναμία παράδοσης χωρίς να υπάρχει κανένα χαρτί που να αποδεικνύει πως έγινε όντως προσπάθεια παράδοσης. Για τα τηλέφωνα που δεν απαντάτε ποτέ ας μη το συζητήσω καλύτερα. Αν με πετύχετε κάποια στιγμή έχει καλώς. Αλλιώς βρείτε τα με την εταιρεία που εντελώς βλακωδώς σας εμπιστεύεται τις παραγγελίες της. Το ξέρει όλη η Ελλάδα πόσο κακή μεταφορική είστε που απορώ που υπάρχουν ακόμα εταιρείες που συνεργάζονται μαζί σας.

The worst company ever!!! I paid for a delivery door-to-door..waiting for 25 days to be delivered within Greece!!! And now they are telling me that my parcel is at Elta office which is far from my area!!! Unacceptable!!! There are no updated on my package and there is no sms or any type of announcement where? And when? Are they going to deliver it ??? The worst!!!! Company!!!! Never again!!! HZ410273061GR

ELTA Greece, ein absolut unzuverlässigen Verein, die sind nicht im Stande einen kleinen Brief aus Deutschland innerhalb 14 Tagen zuzustellen.

Και το ένα αστέρι πολύ είναι για τις απαράδεκτες υπηρεσίες που προσφέρουν τα elta courier.
Από 11/12 που έγινε η αποστολή από Θεσ/νίκη, δεν έχω παραλάβει έως σήμερα 20/12.
Στο tracking η τελευταία καταχώρηση είναι από 17/12:
"Κ.Δ.Τ. ΑΘΗΝΑΣ-ΔΙΑΛΟΓΗ".
Δεν υπάρχει περίπτωση να αγοράσω στο μέλλον προϊόν που αποστέλλεται με elta courier

It's a disgrace of a courier service.
The woman working in the call center of elta courier today from 10:00 was extremely rude and after asking a couple of questions decided to hang up.
ELTA courier is the absolutely worse and the personnel should at least be given a manner course.

they do not deliver the parcels, they do not even leave the note. It happened twice. Both times we had around 20kg box so obviously they did not want to carry it to the 3rd floor. Disgusting service. We have made an official complain to track the parcels ourselves. One of the parcels we retrieved after 2 months!

You’re more likely to receive your item with a carrier pigeon

Worst experience ever. Returned a pair of sunglasses to Italy and did never arrived. After a month i send email for this to ELTA and they redponded that they are responsible only for the transportation within Greece and i should check myself were is my parcel with Italian post. Evenmore i had to make a search claim request with filling a form C08 and deliver it to the post subsidiary where i send the package to check where it is and after if not found i had again to make claim for refund. Irresponsibility and customer unfriendly.Will never use it again.

They make no effort to deliver the parcel, and force the customer to pick it up from their store.

Just keep inn mind that if you choose their services you probably will have to deal with out of service tracking systems, ever answering your phone calls and eventually probably you will have to go to their offices to pick up your package...

This courier is a scam. When you buy your product online, you pay a fee to Elta to use their courier service. when your product arrives at their offices, Elta phones you and asks if you want to go there to collect it! How is this legal when you have paid for THEM to deliver it? And if you don't go to collect it, they take WEEKS to then deliver it to you. Literally anyone could enter the Greek market and offer a better courier service than Elta, I wish they would!

Our package of premium wine arrived conveniently torn open with a lot of bottles missing. We are now being notified of a form we should have filled out at the time of shipment in order to get any kind of reimbursement. Conveniently the form was never mentioned to this point.

If you want the absolute best service and live in Athens, go to the ELTA shop on Solonos street. The employees are outstanding!

I sent an important letter from Corfu town and was charged 6.50 euros for a tracked delivery. 4 days later it had travelled four kilometres to the airport. As far as I can tell, it is still there eight days later! Useless service. Try DHL or another courier