Utterly shameful service. I run a small business selling items through eBay out of the UK. I travel a lot across Europe and take stock with me so that I can post orders while I’m away (standard letter... Ver mais
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Trash. Ότι χειρότερο. Με το ζόρι αυτοι εκεί ξέρουν να κάνουν την δουλειά τους. Και είναι Πανελλαδικό ζήτημα.. από τις παραδόσεις μέχρι την εξυπηρέτηση πελατών ολα καθυστερημένα και «εμείς δεν μπορούμε... Ver mais
απαραδεκτοι. μεχρι τωρα δεν ειχα παράπονο. αλλα εστειλα δεμα στις 15/12 κ μεχρι σήμερα ειναι σε στάδιο μεταφοράς. το κατάστημα π το παρέδωσα μ λεει εφυγε απο αυτους το μεσημέρι της ιδιας μερας. π στο... Ver mais
Αναγκάζομαι να αφήσω αυτήν την αξιολόγηση, καθώς δεν υπήρξε καμία λύση ή αποζημίωση για δέμα που χάθηκε από τις 22 Αυγούστο (πριν δύο μήνες). Παρά τις επανειλημμένες επικοινωνίες, δεν υπήρξε διάθεση... Ver mais
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Insanely slow delivery
Insanely slow delivery. So slow in fact that by the time they started we'd gone on vacation. We called the before they started to change the delivery location and they denied. It got delivered in my city and we were charged double to deliver to vacation city that they previously denied. It's been over a week for a 2h drive,still haven't got that package.
Elta courier in MOIRES is the worst…
Elta courier in MOIRES is the worst courier ever! It is runned by 2 children at the moment …they write they’ve been to your house and you were not at home. But in reality your parcel is in their store, they don’t even call you and when you find out, after searching for your parcel yourself, that it’s there ,you go to the store yourself, they cannot find it and ask you to come back. It is terrible and each time the same. They are rude and incompetent!
Hopeless
My parcel from Temu has been in transit at K.D.T. Athens for 13 days. No communication possible! Other parcels which were ordered much later but for which a different courier was used, have arrived days ago. Just avoid Elta Courier, it's a waste of time. There are plenty of good couriers in Greece.
Neglectful
Can see that the parcel has arrived in the country weeks ago, has cleared customs and yet nothing has arrived. Where are we? Is this Europe?
Incompetent and fraud
I have not received the package from this company since 3 weeks of my order. I have contacted them many times but they never solved the problem. They invented excuses to not make the delivery to the address, once the address was supposedly missing, one other time they said the temperatures were too high to make the delivery by motorbike and the next time they lied that they had not found the person at the address when in fact they didn't even contact the person who was supposed to pick up the package. This company is incompetent and a fraud.
The WORST experience you can have!
The worst experience you can have!
It has been about over a year that absolutely no package arrives in a timely manner, domestic shipments take over two weeks to be delivered, they NEVER pick up the phone in the ONLY phone number you can reach them.
The "supervisors" answer emails, apologising for the delays and always blaming their extremely huge amount of deliveries which is the same "copy-pasted" excuse! They are understaffed , many of their spots are closed and shouldn't be accepting new customers AT ALL. I avoid every e shop that works with ELTA courier!
ON THE VERGE OF SHUTTING DOWN…
I am rating the ELTA courier service specifically, and I have to say that they are no longer a courier or a service.
It has been about over a year that absolutely no package arrives in a timely manner, domestic shipments take over two weeks to be delivered, they don't pick up the phone...
They only answer emails, apologising for the delays and always blaming their extremely huge amount of deliveries where the real reason is they are understaffed and shouldn't be accepting new customers they cannot handle.
Avoid at all costs, I hope they overcome this
Ακόμα και με παράδοση σε θυρίδα ο κούριερ λέει ότι ήρθε σπίτι και δεν σε βρήκε
Αργούν πάντα παρα πολύ και δεν σε ενημερώνουν ποτέ για τίποτα. Άσε που ζητάς να βαλουν το δέμα σου σε θυρίδα να πας να το πάρεις οπότε θες, και στο tracking λέει ότι ήρθε ο courier και δεν σε βρήκε, και ότι θα γίνει εκ νέου προσπάθεια παράδοσης. Ενώ έχεις επιλέξει παράδοση σε θυρίδα. Επίσης δεν σηκώνουν τηλέφωνα.
6 weeks on the way to Holland
Six weeks ago we sent 10 postcards from Kalambaka. On each card a stamp of 2 euros... Today (!) the cards arrived at our dutch friends
I am waiting for delivery of 6 parcels…
I am waiting for delivery of 6 parcels most of them show in transit from Pirauis since 24th June with no updates on the tracking system
These parcels were collected between 16th and 19th June
What a disgrace!!!
Severely Disappointed by This “Express” Service
We paid a premium for express international delivery from Greece — expecting reliability, professionalism, and efficiency. Instead, the package has been stuck at the Athens airport for over seven days, with no updates or transparency.
This delay defeats the entire purpose of express shipping. Worse, the complete lack of communication reflects a serious failure in customer service and logistics.
Unless this is resolved immediately, I will be taking further action and strongly discouraging others from using this service. At this price point, this level of negligence is simply unacceptable.
Use a different service
As with everyone else. Slow service is one thing - you can blame staff shortages for that, or lack of training or whatever. But the customer service is absolutely appalling. Not only are they incompetent (again, you could blame a lack of training or poorly planned process for that), but they are outright hostile from the very greeting. I just had a customer service agent try to scold me (!) because SHE misheard me over the phone and put in the wrong code. Of course it turned out she couldn’t help me, surprise surprise! Horrific. I get better customer service at the periptero. Use any other delivery service - this might seem like the more economical option, but trust me, there’s a reason. If you actually care about it reaching its destination, avoid ELTA like the plague.
Καθυστερήσεις στις παραδόσεις
Καθυστερήσεις στις παραδόσεις, τόσα χρόνια δεν έχει αλλάξει τίποτα, και από εξυπηρέτηση γράφεις παράπονο και σε γράφουν, δεν σου απαντάνε καν, δεν συζητάμε να συντομεύσει η παράδοση του δέματος, ούτε καν.
The embodiment of Neo-Greek civilization
Well what can i write about this courier that others havent wrote here ? It is one of the worst companies in the field of delivery, service and reviews. When we want to describe the modern Greek culture, Elta Courier is exactly the company. No one takes responsibility for their actions and this is audacity when there are no consequences.Simple like that
ΑΡΝΗΣΗ ΑΠΟΖΗΜΙΩΣΗΣ
ΑΠΑΡΑΔΕΚΤΟΙ! Έστειλα υπολογιστή μεγάλης αξίας σε εύθραυστο δέμα και έφτασε με το πλαϊνό τζάμι θρυμματισμένο και τις γωνίες του κουτιού χτυπημένες και παραμορφωμένες. Η ζημιά είναι τεράστια και η απάντηση που έλαβα από την αγενέστατη και επιθετική εξυπηρέτηση πελατών είναι: «Που ξέρω εγώ ότι δεν τον έσπασες εσύ;» Στην απάντηση μου ότι μπορώ να το αποδείξω με φωτογραφίες και βίντεο πριν και μετά την αποστολή αναφέρθηκε ότι θα πάρω το πολύ 20-30€ ΑΝ κριθεί ότι χρήζει αποζημίωσης με συμφραζόμενα ότι δεν υπάρχει περίπτωση να αποζημιωθώ.
Experience from 3 missions
Experience from 3 missions. The 2 were lost and I am waiting for the third letter, from 2 months ago. When they send me correspondence with this company owned by Eurobank, I consider it a loss in advance.
Wenn weniger als 1 stern geben würde…
Wenn weniger als 1 stern geben würde hätte ich gemacht.
Unzuverlässig und dazu noch unverschämt :/
Unreliable
My package has been stuck at the airport for a month. I have received no updates. I didn't get a reply to my contact form for a few days now.
Tracking number kann nicht verfolgt werden
Man bekommt im Postamt Koroni einen Verfolgungsnummer, wenn man diese auf Tracking eingibt kommt Tagelang nur das man es in Koroni aufgegeben hat. Man kann mit dieser Nummer gar nix verfolgen, also was soll das dann???? Absolut unzuverlässigen Post !!!!
Racist people!!!!!
Racist people!!!!!
Someone sayd his name was Sakis Ntolkos the most racist I ever heard!!!!
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