ENGRAVERS GUILD LIMITED Opiniões 224

TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Delivery was on time and my order was exactly what we were looking for and high quallity, I will definately shop with Engravers Guild Limited again.

Classificada 5 em 5 estrelas

This company is in my opinion exceptional. I ordered an engraved gift and by mistake ordered two. The customer support was excellent and they amended the order immediately, also keeping me up to date... Ver mais

Classificada 5 em 5 estrelas

After ordering a wrong item, I re-ordered the correct one and e-mailed the company explaining that I needed the item urgently. Less than 48hrs later my item was delivered in time for my grandson's 21... Ver mais

Classificada 5 em 5 estrelas

Wow, the team at Engravers Guild went above and beyond for me as I requested some additional assistance with my order. The customised pocket watches are beautiful and I am so thrilled to be able to gi... Ver mais

Informações sobre a empresa

  1. Loja de lembranças

Escrito pela empresa

Engravers Guild draws on the heritage of over 100 years to deliver beautifully engraved gifts that realise our philosophy; Art in Gifting


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

224 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Absolutely fabulous

Absolutely fabulous. I ordered an engraved glass for my son in laws 40th birthday. It arrived in good time but unfortunately the royal mail decided to throw it over a locked gate and although the glass survived the box didn't. I emailed engravers guild and they replied very quickly and posted out another box. The customer service is amazing. Thank you

15 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A great product and incredible customer service

This is a company that I can highly recommend for not only supplying a great product but also for their excellent customer service!
I purchased in April 2025 a set of monogrammed silver cufflinks for a special 21st gift. They arrived in a beautiful presentation box with a personalised gift card (that I happily paid extra for). We were delighted with the cufflinks and engraving, they were much better than we expected or hoped for.
However, I made a typo when ordering the birthday year on the gift card :(. I contacted EGL offering to pay for a replacement card and postage. They generously replaced the gift card and sent the item almost immediately free of charge!. What an absolutely amazing company, thank you EGL

24 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Pocket watch

Thank you so much the beautiful engraving and pocket watch I ordered. Stunning and my Son in Law loved it. Highly recommended.

10 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

This is a brilliant company

This is a brilliant company, which I would highly recommend for both the quality of the item I purchased, plus the excellent customer service I received. I emailed to enquire about purchasing an engraved photo frame, for a colleague who was retiring. I wanted a frame I'd seen on their website, but for it to be landscape and then for the engraving to match the orientation (both not standard options for the frame I wanted, due to the design). After a few back and forth emails and fast responses from their customer service team (Guilda, specifically), I was instructed to order via their site and to then email the additional orientation/customising details across. Just a few hours later, I received another email from Guilda confirming that my order had been completed, packaged and shipped. It literally arrived the very next day and was perfect, all details executed perfectly. I will most definitely order again! Thank you ☺️

25 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

What a lovely company to buy from

What a lovely company to buy from. I ordered a necklace which has just arrived. Beautifully packaged, beautiful piece of jewellery and it arrived super quick! Really pleased with it and I would highly recommend and I will definitely be using them again 😊

6 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful gift.. excellent service

I purchased a engraved Valentines Rose for my partner.
Due to wrong address on package the item was returned to seller.
Seller sent it back out & gave me a refund, which was extremely kind of them.
Rose itself was beautiful & my partner loved it.
Will certainly buy from Engravers Guild again & highly recommend them.

3 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I bought a locket in November 23 and…

I bought a locket in November 23 and had a problem with it and although the guarantee was well out with no hesitation they sent me a new one without even asking for the original one and received it within. 3 days from.my complaint James also tool the time to sent me a lovely email
I have no hesitation to recommend love lox if you are thinking of buying jewellery service is excellent and will certainly be using them again.
Thank you James and team

20 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Purchased a personalised engraved glass…

Purchased a personalised engraved glass tankard for a special gift & extremely happy with it. Product was just as described, very good quality, lovely weighty tankard with perfect engraving. Contact from seller was great, with timely postage and good packaging. Unfortunately, the corner of the box had been damaged, but as soon as I brought this to the attention of Engravers Guild, I received a very courteous reply & apology with an offer of a new box, which was received very quickly. I would definitely recommend this company and product, excellent customer service and after sales. Thank you 😊

7 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Wow is all I can say !

I was blown away with the pocket watch I ordered . It’s for a gentleman who is retiring and you will make an old man very happy ☺️
The engraving is beautiful.
I ordered on the Tues night and received it on the Fri . Beautifully packaged in a lovely case inside a presentation box . I’m speechless at how stunning it all looks . Thank you so much , he will absolutely love it ☺️

24 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I had a great experience with the…

I had a great experience with the Engravers Guild.
From looking at the website, picking the glasses I wanted and previewing my engraved messages it was easy.
They were delivered very quickly and look beautiful.
The packaging was excellent and made these gifts even more special.
Thanks Engravers Guild.

15 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing

Amazing! I was late for getting my secret santa and wanted something lovely and personal and these guys made and delivered my gift just in time. They updated me every step of the way even in the busy festive period. So thank you so much you really are amazing.❤️

20 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

What a fab company

This company are so helpful. I had a few questions before I ordered and they were able to help.
I ordered an engraved necklace with a disc. It's so lovely and I'm really pleased with it.
I will definitely be recommending them.
Happy customer 😊

21 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I ordered a whiskey glass for my…

I ordered a whiskey glass for my husband for Christmas. Unfortunately when arrived it had a fault, so I emailed the customer service team. They responded within a few hours, were very apologetic and sent a replacement which I received the next day. The replacement was perfect! Thank you for being so prompt and professional. Would definitely recommend!

19 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant customer service

I ordered an engraved wine glass as a birthday present. The website is easy to use and allows you to ‘view’ the finished product prior to buying. I had to redirect the delivery after placing the order which was handled without fuss by customer services. Sadly, when the glass arrived, there was a fairly sizeable crack on the base. I contacted customer services and a replacement was sent out within the next few days. Brilliant communication and customer services. Well done to Gilda and the team.

14 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

10/10

Amazing customer service, a very very high quality engraving on a zippo lighter and amazing customer service. A very sincere company.

19 de dezembro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Gold locket tarnished quickly

Delivery etc was all fine.

After just a few months, gold plated locket has appeared dull and tarnished, and basically unwearable

Item was Gold plated Italian crossed chains heart, priced at £132.99 including inserted photos

16 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

A wonderful experience

Had a wonderful experience with this company. The item I ordered (a nurse's fob watch) was delivered in an attractive gift box (in a box, in a box...). I noticed that the front engraving had been missed, so I emailed the company and received a reply within an hour or so - which is unheard of in my experience. The representative was very apologetic and promised to get a replacement send immediately. The replacement watch arrived THE NEXT DAY. My daughter was incredibly impressed with her gift. We were told just to keep the "faulty" watch.

Everyone I showed the watch too was very complimentary about the watch and the presentation.

I do have a *minor* gripe though - sorry. When ordering, there was an option to have front or back engraved - or both. If only the front is being engraved you are allowed 14 characters, but if you wish the back engraved also, you are reduced to 12 characters. This was a slight annoyance as it meant my daughter's name would not fit and we had to be a little inventive.

Overall, this did not ruin my experience.

27 de outubro de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais