Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

ive met so many cool kinds of people, talked about all kinds of topics, and learnt a lot through other peoples experiences. as someone whos outgoing, an extrovert, and who is an epaler, this app was w... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

This app is FULL OF PEDOS. No exaggeration. There are tons of fake accounts, people literally stealing photos from real girls and selling content like it’s theirs. Identity theft is everywher... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It has been 4 months since I started using this site. I can def say that is a great platform for making friends, finding people w interests like you and also really helpful for people who cannot do tr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was in a really tough position, going through the steps of getting an un banned from a false accusation and the support staff (specifically Stella and Sally) were able to help me throughout the proc... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Plataforma de comércio online
  2. Fornecedor de serviços de gaming

Escrito pela empresa

E-Pal is a platform that provides affordable lifestyle services. You can game, chat and order lifestyle services from more than 100,000 ePals on our platform.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

185 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I'm a seller on the site and can't…

I'm a seller on the site and can't complain. A lot of the traffic is very rough and still growing so I have big expectations for the future.

27 de setembro de 2021
Opinião espontânea
logótipo da epal.gg

Resposta da epal.gg

Thank you Aleks! We will improve the site to make it less rough ^^

Classificada 5 em 5 estrelas

I read other reviews and I am saddened

I read other reviews and I am saddened by the fact that people leave negative 1-star reviews without even registering on the site and using its service. I have used EPal for quite some time and to me, the site is great. When I don't have friends to play along with, I go to EPal. And most of the epals gave me a great experience. People who leave 1-stat reviews here are the people who don't like the idea of EPal. They think it is a waste of money. But the concept of EPal is actually great and can benefit a lot of people. Many lost their jobs during the COVID and started to earn money on EPal. You never know how important this site is to someone unless you become part of the community.

27 de setembro de 2021
Opinião espontânea
logótipo da epal.gg

Resposta da epal.gg

Thank you Tianyi Li for your kind words.

We will continue to improve our service and do a better job of conveying our message in the future.

Classificada 5 em 5 estrelas

My experience as a client for over a…

My experience as a client for over a year has been surprisingly good. Like 99% of the time the orders to smooth and are fun. In the case I get a flake or anything happens the staff has been quick to make it right. It’s by far the best site to meet gamers for coaching or just for company. I highly recommend you give it a try. Very friendly environment

27 de setembro de 2021
Opinião espontânea
logótipo da epal.gg

Resposta da epal.gg

Hi Rick. Thank you for the kind words! Our staff will continue to help our community as we move along!

Classificada 5 em 5 estrelas

Great future ahead

I believe this site has definitely come a long way. It was once called egirl.gg and had some negativity towards the egirl term. Many trolls were on the platform. But after a year of development, the site now is much more positive, with a great community full of nice people. I totally belive in its future and I think as more people know this site, they will discover how good it actually is.

27 de setembro de 2021
Opinião espontânea
logótipo da epal.gg

Resposta da epal.gg

Thanks Leo Li! Yes we will continue to move forward and try to remove all the negativities whenever possible.

Classificada 5 em 5 estrelas

The site has came a long way

The site has came a long way. It had a lot of problems last year, but most of them have been fixed. I don't know what other reviews are talking about tbh

27 de setembro de 2021
Opinião espontânea
logótipo da epal.gg

Resposta da epal.gg

Hi ebgo, thank you for the kind words! We will try to improve based on the reviews :)

Classificada 5 em 5 estrelas

Great community with a lot of supportive staff

Saw some bad reviews below, and I really hate to say this, but stop being cynical! Epal is a great site and the people there are all awesome, especially those epals providing caring service. You are only complaining because those good staff did something to protect the community. It is not fair to say!
Name just one place you can find elsewhere that the whole community is trying to build a non-toxic place for gamers. Yes, Non-Toxic from you guys!

27 de setembro de 2021
Opinião espontânea
logótipo da epal.gg

Resposta da epal.gg

Thank you for your review Rabbit!

We are glad you had a great experience on our platform, we will continue to improve in the future to provide a better service to everyone!

Classificada 1 em 5 estrelas

total scammers full of arrogant staff…

total scammers full of arrogant staff and all what they care about is taking your money away ! never ever use this failed platform again

15 de setembro de 2021
Opinião espontânea
logótipo da epal.gg

Resposta da epal.gg

Hello Yushidasan,

We’re sorry to hear about your experience. Epal takes user concerns seriously, and all transactions and account actions follow our policies.

If you believe there has been any mistake or issue with your account, please contact us with your details so we can review and assist you promptly. Thanks for your understanding!

Classificada 1 em 5 estrelas

Bad staff/Bad community

This is a really bad platform full of disgusting people and disgusting staff. They ban you for everything. I used to be really popular on E-Pal with many orders and stuff, but one day they decided to ban me with no reason. This has happened to me before, only for REPORTING ANOTHER person. It is really hard to post a picture of yourself, if you have big ass or big boobs, clothes that hide you won`t help. Very sexist platform.

2 de setembro de 2021
Opinião espontânea
logótipo da epal.gg

Resposta da epal.gg

Hi Tired,

We’re sorry to hear you had a frustrating experience. At Epal, we take reports and community safety seriously, and any account action is based on those reviews.

We strive to maintain a fair and welcoming environment for all users. If you feel your account was suspended in error, please reach out to us so we can take a closer look and assist you~

Classificada 1 em 5 estrelas

i tried this website for the first time…

i tried this website for the first time and lemme tell you that's the first time i see a community full of scammers and liers and arrogant people, only few of them are not bad, and yeah the support is the worst part of everything, they don't give a s**t about you as a costumer they just care about collecting money that's all

28 de agosto de 2021
Opinião espontânea
logótipo da epal.gg

Resposta da epal.gg

Hi Urahara Kisuke,

We’re sorry to hear about your experience. Epal takes reports of scams and inappropriate behavior very seriously, and our support team reviews all reports to keep the community safe.

We’re always working to improve our processes and provide a better experience for all users. If you encounter any issues, we encourage you to reach out to our support team so we can assist you.

Classificada 1 em 5 estrelas

Censored, your privacy is at risk

Private messages are monitored and probably not encrypted at all. Saying anything that they think is not cool will be silently removed. Not only is this intrusive and disgusting, it also jeopardizes the possibility to chat with the person of your choice, even though I thought this is what the whole page is about...

7 de julho de 2021
Opinião espontânea
logótipo da epal.gg

Resposta da epal.gg

Hi Nymph,

We’re sorry to hear about your experience. To ensure community safety, Epal automatically filters inappropriate contents. At the same time, all user data is strictly protected and handled in accordance with our privacy policy.

Thanks for your feedback, we’re continuously working to improve communication and transparency. If you have concerns about specific messages, please reach out to us, and we’ll be happy to assist.

Classificada 1 em 5 estrelas

SCAM

Website full with scammers even the staff

17 de junho de 2021
Opinião espontânea
logótipo da epal.gg

Resposta da epal.gg

Hi Biggieo,

We’re sorry to hear that. Epal takes reports of scams and inappropriate behavior seriously to keep the community safe. Please contact our support team if you’d like us to review your case~

Classificada 1 em 5 estrelas

application to absolutely avoid at all costs

Application to be avoided. Half of the staff are corrupt, you do not have your duty to speak, they accept intolerable things, they take offense while they are the ones who are very abusive in their sanction. Never go against them, or you will be banned. Welcome to the E-pal dictatorship. With them you are in North Korea.

17 de junho de 2021
Opinião espontânea
logótipo da epal.gg

Resposta da epal.gg

Hi Sophia,

We’re sorry to hear about your experience. Epal takes fairness and community standards seriously, and account actions are based on policy and reviewed reports. If you believe your account was treated unfairly, please reach out to us so we can review your case and provide further clarification.

Classificada 1 em 5 estrelas

Worst customer service ever they allow…

Worst customer service ever they allow child exploration girl over there will take advantage of kid to make money out of them plus never participate in any of there event cuz probably u won't win cuz it's rigged
u can check this youtube channel it go in depth with the kid exploration channel name: Epal - Stories

17 de junho de 2021
Opinião espontânea
logótipo da epal.gg

Resposta da epal.gg

Hi Kasper,

We’re very concerned to hear this. Epal has strict policies against any form of exploitation, especially involving minors, and such behavior is not tolerated on our platform. Reports are taken seriously and reviewed carefully, with action taken when violations are confirmed. We’re also committed to fair processes across our platform, including events and customer support. If you have specific evidence or concerns, we strongly encourage you to contact us so we can investigate further.

Classificada 1 em 5 estrelas

Mostly guys using voice changers

Mostly guys using voice changers. If you're looking for a real e-girl experience - don't go to these wannabes.

23 de maio de 2021
Opinião espontânea
logótipo da epal.gg

Resposta da epal.gg

Hi there,

Thanks for your feedback. Epal encourages authenticity and aims to provide a genuine experience for all users. If you come across any accounts that may be misleading, please feel free to report them so our team can review. We’re always working to improve the community experience for everyone.

Classificada 1 em 5 estrelas

Not enough game to put

Not enough game to put. Putting a custom game won't allow you because Other "Epal user already own it" It doesn't make sense. How you gonna add game that doesn't have much information for that custom game you'd want to put when System only allowed you to put this rank N/A and N/A on this gameplay. Like dude, Don't put custom game For employees to make and you're not allowed new Epal Employees to add custom games. Their excuses of not allowing "Custom game name cannot be the same with the other games provided by E-Pal platform." I cannot recommended platform to those whom wanna try out trying out to be an E-gamers.
Just go straight for Twitch, Or Youtube period.

2 de abril de 2021
Opinião espontânea
logótipo da epal.gg

Resposta da epal.gg

Hey there,

Thanks for your feedback, we understand how this can be frustrating. The current system has certain restrictions on custom game entries to avoid duplication and maintain consistency across the platform. New games are also being added continuously. If you have a specific case, please feel free to contact us and we’ll be happy to assist.

Classificada 5 em 5 estrelas

Thank You E-Pal.

I was searching for a teammate for playing PUBG with me. Then I found E-Pal. Their support team 24/7 online in discord and guides me to find my teammate.
by the way, I got my first order 100% free.

Thank You E-Pal.

2 de março de 2021
Opinião espontânea
logótipo da epal.gg

Resposta da epal.gg

Hi Blue,

Thank you for your kind words! We’re glad our support team could help you find a teammate and that you enjoyed your first order. Have fun gaming and we hope you continue to have great experiences on Epal! 💜

Classificada 1 em 5 estrelas

Waste of Money

They claim to be a gaming oriented service. But people there are clueless and arrogant. The support never got back to me.

28 de maio de 2020
Opinião espontânea
logótipo da epal.gg

Resposta da epal.gg

Hey EY,

We’re sorry to hear about your experience. Epal aims to provide a positive gaming environment, and we apologize if our support did not meet your expectations. If you still need assistance, please reach out to our support team and we’ll be happy to help.

Classificada 1 em 5 estrelas

I would not trust this company

I would not trust this company - I tried to use their services but to no avail. Doesn't feel legitimate.

28 de maio de 2020
Opinião espontânea
logótipo da epal.gg

Resposta da epal.gg

Hi there,

We’re sorry to hear that you felt this way. Epal is committed to providing a safe and reliable platform, and we continuously work to improve user experience. If you encountered any specific issues, please feel free to reach out to us, we’d be happy to assist and clarify~

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