ERA Protect Opiniões 

Vary good service

Everything done correctly no further requirements

Just say oops something has gone wrong when I try to set it up...

Delivered promptly. Good quality product

Overall the system appears to work well. Just a few limitations when compared to our old system. No independent means of testing siren, you have to trigger it, not good. Cannot test individual pairs, other then again triggering them. Value for money against other App controlled systems, very good.

Overall good some slight glitches which got sorted

Was having problems with one of our detectors. After speaking to an advisor he suggested trying a certain course of action.
When this did not resolve the problem a new PIR was sent to us. This has now been installed.

Ordered replacement battery for active siren & dispatched quickly but when undertaking task found existing battery was actually still usable even though the internal lights had faded badly ? process of disconnecting lead had somehow reactivated component ?

Not sure which particular experience you are asking about, but they have all been excellent.

I cannot recommend the help I have received from ERA enough. Being an oldie I have just gone from using an android phone to an Apple and wanted to transfer the ERA protect app to the ERA smart home app. I spoke to a guy called Kaush and he patiently helped me through every stage.

Fast delivery of new battery for my outside alarm.

I needed new battery which I found easily using their website. I then received update s until arrival. As usual from ERA Protect,a fast and efficient service.

Always there to support.
Have helped me with several items.
Sometimes a wait at busy times.

Quick easy delivery and quick to install lights on box visible

The Smart Alarm works perfectly and support was professional. Thanks a lot!

3 years of faultless operation. Then they changed App. The new App won’t accept my login. And the old one has now locked me out. Have contacted customer services several times. No reply. Looks like it’s time to find another supplier

Customer Service and ORDERS are prompt, thank you, For All

I have been trying to get a replacement battery for some time, not realising that ERA could supply. It was relatively easy to place an order and deliver was on time. Thank you ERA!

They provided what I needed quickly and at a decent price 😁

Simple setup , reliable kit , great phone app , good value