Order #87939 I ordered the thrust sync and was super excited to get it well boy was I disappointed! It is garabge and cant return! Which i wouldn't return anyway because would never want anyone else... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I bought something 4 months ago and just recently got around to using it after an uptick in libido following TRT therapy. The charger port became loose and wouldn’t charge and without any demeaning qu... Ver mais
A empresa respondeu
Wow, I cant say anything negative at all. First time User and buyer. Had a issue with my delivery to my residence. Contacted support after failed attempts. Leah H. Was so helpful and so informat... Ver mais
A empresa respondeu
I had an issue with the product, but their customer support was awesome. Issue was resolved immediately wihout any problems. Would highly recommend them.
A empresa respondeu
Informações sobre a empresa
Sobre Erojoy
Escrito pela empresa
Formerly known as Fleshy (GetFleshy.com), Erojoy.com is the same trusted company with a new name and a bigger vision.
At Erojoy, we are dedicated to redefining sexual wellness through innovation, quality, and education. We believe that sexual wellness is an important part of overall well-being, and everyone deserves access to products that help them explore pleasure with confidence, comfort, and privacy.
Using advanced sex tech and thoughtful design, we create products that deliver exceptional experiences while maintaining high standards of quality and customer care. Every product is developed with our customers in mind, combining performance, safety, and discretion.
Beyond our products, we are committed to promoting open and honest conversations about sexuality. We believe self-exploration and sexual wellness should not be surrounded by stigma or embarrassment. Our goal is to help normalize these conversations and encourage a healthier, more positive approach to personal well-being.
Whether you've been with us since our Fleshy days or are discovering Erojoy for the first time, we're excited to be part of your journey.
Welcome to Erojoy—where innovation, pleasure, and sexual wellness come together.
At Erojoy, we are dedicated to redefining sexual wellness through innovation, quality, and education. We believe that sexual wellness is an important part of overall well-being, and everyone deserves access to products that help them explore pleasure with confidence, comfort, and privacy.
Using advanced sex tech and thoughtful design, we create products that deliver exceptional experiences while maintaining high standards of quality and customer care. Every product is developed with our customers in mind, combining performance, safety, and discretion.
Beyond our products, we are committed to promoting open and honest conversations about sexuality. We believe self-exploration and sexual wellness should not be surrounded by stigma or embarrassment. Our goal is to help normalize these conversations and encourage a healthier, more positive approach to personal well-being.
Whether you've been with us since our Fleshy days or are discovering Erojoy for the first time, we're excited to be part of your journey.
Welcome to Erojoy—where innovation, pleasure, and sexual wellness come together.
Informações de contacto
Estados Unidos da América
- erojoy.com
4,2
Bom
567 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Paris R
Your customer service representative, Paris R., was kind, non-judgmental, and friendly. She turned a potentially awkward transaction into something completely stress free. I'm sticking with your product solely because of her. Whatever you're paying her, pay her more.
10 de junho de 2024
Opinião espontânea
Resposta da Erojoy
Hello Michael, thank you for your wonderful feedback! We're thrilled that Paris R. provided such excellent service and made your experience stress-free. We'll be sure to pass along your kind words to her. We're glad to have you as a loyal customer!
Discreet shipping and fast delivery
I was about to give this to a buddy for his bachelor party but ended up using it for myself. lol
9 de junho de 2024
Resposta da Erojoy
Hi Kurtis, that's fantastic! We're glad to hear you're enjoying it. We've got you covered if you need another one for your buddy's bachelor party. Thanks for sharing your story with us!
Warranty issues
Paris handled my problem quickly and professionally.
7 de junho de 2024
Opinião espontânea
Resposta da Erojoy
Hi Channon, thank you for your feedback! We're glad to hear that Paris was able to resolve your problem quickly and professionally. If you need any further assistance, don't hesitate to reach out!
Pleasant customer service
Customer service representative was friendly, helpful, and addressed all issues professionally in a timely manner.
6 de junho de 2024
Opinião espontânea
Resposta da Erojoy
Hi Liam, thank you so much for your kind words! We're delighted that our customer service representative could assist you effectively. Your satisfaction is our top priority, and we appreciate your feedback!
Awsome customer service!
Awsome customer service!
I had a power issue where it would just shut off and not turn on unless it was plugged in. Then, it would just shut off again and not hold charge. After paying 200$ (then seeing it advertised for 150$ shortly after.. which was kind if irritating) I didn't even get to finish using it once.
I had to record a 3 minute video of it malfunctioning and send a link to customer service. I thought they were going to make this a hassle and not replace it or send a replacement battery or something.
That wasn't the case. They're sending a replacement unit. I was pleasantly surprised to hear that. I'm 37 and after being in committed relationships since I was 15, I haven't been happier being single the last few years.
6 de junho de 2024
Opinião espontânea
Resposta da Erojoy
Hello Marcus, Thank you for sharing your experience! We're sorry to hear about your initial issues. We're glad our customer service could resolve them by sending a replacement unit. We aim to make the process as hassle-free as possible. We appreciate your understanding and hope you enjoy your new unit. If you need further assistance, feel free to reach out. We're happy to hear you're enjoying your time and newfound happiness!
Packaged discreetly
I was very worried because I accidentally put my office address to ship my order. It was packaged discreetly which saved me from embarrassment!!! HAHA
6 de junho de 2024
Resposta da Erojoy
Hi Thomas, we're thrilled that our discreet packaging came through for you! Your peace of mind is our priority, and we're delighted we could help avoid any potential embarrassment. Thank you for sharing your positive experience with us!
Some fuctions stopped working…
I purchased the fleshy and some of the functions stopped working. I cannot remember if I purchased through you or not. Can you help me?
2 de janeiro de 2024
Opinião espontânea
Resposta da Erojoy
Hello Bruan, we're sorry to hear about the trouble you're experiencing with your purchase. Please email us at support@getfleshy.com with your order number, and we'll gladly assist you with resolving this issue.
Comes with free lube
When I purchased the Fleshy Pro, I forgot to add the lube. After 2 days of waiting I was about to buy the lube they're selling and to my surpise the package comes with a free lube sachet good for single use. I was able to enjoy the toy right away!
18 de maio de 2024
Resposta da Erojoy
Hello Peter, we're delighted to hear you enjoyed your experience with the Fleshy Pro! It's great to know that the complimentary lube sachet provided you with a seamless and enjoyable experience. Thank you for sharing your feedback!
Great price and quality
This is such a great buy. Price is great for the quality, would highly recommend purchasing this toy!
5 de maio de 2024
Resposta da Erojoy
Hello Ismael, thank you for the positive feedback! We're glad you're pleased with the quality and value of your purchase. Your recommendation means a lot to us.
Great Customer Service
So I wasn't able to use the Fleshy Pro I got and yeah I was bummed - but I wanna say that the customer service team there was very responsive and gave me a number of really good options. I didn't know they have an XL sleeve and this made all the difference. So YEAH the Flesh Pro is a great product. Good times! and good customer service thnx
30 de maio de 2024
Opinião espontânea
Resposta da Erojoy
Hello John, thank you for your feedback! We're sorry to hear about your initial issue, but we're delighted that our customer service team could provide helpful options. It's great knowing the XL sleeve made a difference for you. Enjoy your Fleshy Pro, and thanks for the kind words about our customer service!
Suction button stopped working
Received the fleshy pro the other day and it worked fine but then all of a sudden the suction button didn’t work so I emailed support and Paris responded that day and sent out a replacement! Thanks Paris!
1 de junho de 2024
Opinião espontânea
Resposta da Erojoy
Hello David, we are glad to hear Paris could assist you swiftly! If you encounter any other issues or have further questions, feel free to reach out. Enjoy your replacement Fleshy Pro!
Was assisted by Paris who helped with a…
Was assisted by Paris who helped with a shipping mishap , it's unfortunate I didn't receive my original package but Ms Paris was extremely understanding as well as helpful. It's shame fleshy doesn't allow shipping to authorized ups stores but maybe that's something that can be implemented In the future
2 de junho de 2024
Opinião espontânea
Resposta da Erojoy
Hello Ariel, thank you for sharing your experience! We're sorry to hear about the shipping mishap. We're glad that Paris was able to assist you effectively. Your feedback regarding shipping to authorized UPS stores is noted, and we'll certainly consider it for future improvements. If you have any further questions or concerns, feel free to reach out.
Amazing!
Works great! Nice minimal design with nice fit. Charges quick and battery last long!
12 de maio de 2024
Resposta da Erojoy
Hi George, thanks for sharing your experience! We're thrilled to hear that you're enjoying the product and that it's meeting your expectations. If you ever need assistance or have any questions, feel free to reach out to us.
Paris R
Paris R. was great. Kept me updated the whole process. Responded quickly to my questions. This was an unexpectedly great customer service experience!
30 de maio de 2024
Opinião espontânea
Resposta da Erojoy
Hello Barry, that's wonderful to hear! Paris R. is indeed amazing at what she does. We're glad she could provide you with such a positive customer service experience. If you have any questions or need further assistance, please don't hesitate to reach out!
This toy feels amazing
This toy feels amazing. Always makes me excited to go home!!
27 de maio de 2024
Resposta da Erojoy
Hi Gerard, that's fantastic to hear! We're thrilled that Fleshy brings you so much excitement and pleasure. Thank you for sharing your experience with us!
Paris was excellent at resolving my…
Paris was excellent at resolving my warranty issue!
25 de maio de 2024
Opinião espontânea
Resposta da Erojoy
Hello Jordan, we're delighted to hear that Paris provided excellent assistance in resolving your warranty issue! Thank you for your feedback, and please don't hesitate to reach out if you need any further assistance.
Resposta da Erojoy
Hello Carl, we're happy that our product exceeded your expectations! Thank you for sharing your positive experience with us. If you ever need assistance or have any questions, feel free to reach out. Enjoy your game-changing experience with Fleshy!
Paris R have me the best customer…
Paris R have me the best customer service I’ve ever experienced! Very appreciative of her kindness and expertise.
21 de maio de 2024
Opinião espontânea
Resposta da Erojoy
Hi JD, we're delighted to hear about your positive experience with Paris R! Providing excellent customer service is our top priority, and we're glad she could assist you. Thank you for your kind words and support!
5stars experience
I am so glad to know they are selling separate sleeves. I am on the thicker side and got the XL sleeves and it fit perfectly! I just wish they have other XL sleeves with different textures. But still a 5 stars experience for me!
12 de maio de 2024
Resposta da Erojoy
Hi Jeff, we're thrilled to hear that the XL sleeves were a perfect fit for you! Your satisfaction is our priority, and we're continuously working to expand our product offerings to meet the diverse needs of our customers. Your feedback regarding additional XL sleeve textures is duly noted, and we'll certainly consider it for future updates. Thank you for your support and for choosing Fleshy!
Second review
Second review, I had a large sleeve sent to me and it wasn’t until after using it I realized it had a hole in it. The vibrator doesn’t work anymore because I assume fluid damaged it. It seems the sleeves I’ve used have had a weak spot where the vibrator slides into the sleeve.
(Edit) customer service is outstanding, items were replaced in no time. Thank you team!
14 de maio de 2024
Opinião espontânea
Resposta da Erojoy
Hello Cartlon, we're truly sorry to hear about the issues you've encountered with your product. Your satisfaction is our top priority, and we're here to assist you in resolving this matter promptly. Please get in touch with our support team at support@getfleshy.com, and we'll work diligently to address and rectify the situation. Thank you for bringing this to our attention, and we appreciate your patience as we strive to provide the best possible experience for our customers.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.