Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

This e-securepay is bullshit. They are just robbing us for no reason. This is my third time getting robbed by them, I don't remember doing any subscription with them first it was £29, then £69 each... Ver mais

Classificada 2 em 5 estrelas

These robbing buggers are taking £29, £69 every month and I have no idea why. Its like I have signed a subscription and so the bank then says refunds are not possible but the fact is I have never si... Ver mais

Classificada 1 em 5 estrelas

This company stole money from my account through a so-called “subscription” without ever sending me an email, a confirmation, or even a single notification. I never signed up for anything. They just... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I got charged while I didn’t want this membership even I don’t know how they took my account details to deduct 19.99

Informações sobre a empresa

  1. Serviço de e-commerce

Escrito pela empresa

Having issues with your online shopping? We're here to protect your right to reimbursements and assist you in your refund claim within 90 days of making a purchase, from any online retailer worldwide!


Informações de contacto

1,4

Muito mau

TrustScore: 1.5 em 5

82 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 71% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

This outfit is taking a bank…

This outfit is taking a bank transaction out of my account for 29.99 no idea who it is but it’s a non authorised payment.

8 de julho de 2025
Opinião espontânea
logótipo da E Security

Resposta da E Security

Sorry to hear about this. Feel free to contact us at help@eshopsecu.com or through our contact form — we’ll reply within one business day.

Classificada 1 em 5 estrelas

Never signed up

Never signed up somehow got my infomation and tried to take money from my bank luckily theyre blocked from taking

7 de julho de 2025
Opinião espontânea
logótipo da E Security

Resposta da E Security

We’re here to help. Contact us at help@eshopsecu.com or through the contact form, and you’ll hear back from us within one working day.

Classificada 1 em 5 estrelas

Scammers ..I have no idea who you guys…

Scammers ..I have no idea who you guys are or what you guys do ..took my money from bank ...reported to bank for fraud activity

6 de julho de 2025
Opinião espontânea
logótipo da E Security

Resposta da E Security

That doesn’t sound right. Reach out to us at help@eshopsecu.com or through our contact form, and we’ll look into it within one business day.

Classificada 1 em 5 estrelas

Robbing money

I have no subscription to this company and never even heard of them before yet they keep taking money out of my bank!!

2 de julho de 2025
Opinião espontânea
logótipo da E Security

Resposta da E Security

We’re sorry to hear that. Reach out to us at help@eshopsecu.com or through our contact form — we’ll get back to you within one working day.

Classificada 1 em 5 estrelas

Cancel my subscription

I have sent emails and trust you will cancel your payments so I can live my life without my card being blocked! Thankson your website you claim no attachment to my details yet still try to take my money

1 de julho de 2025
Opinião espontânea
logótipo da E Security

Resposta da E Security

Sorry about this! Let us fix it — just message us at help@eshopsecu.com or submit a request through the contact form. Expect a reply within a business day.

Classificada 1 em 5 estrelas

I haven’t even got a…

I haven’t even got a membership/subscription with this company and they are taking money out of my bank!! I need someone to contact me ASAP to resolve this issue!

1 de julho de 2025
Opinião espontânea
logótipo da E Security

Resposta da E Security

That shouldn’t have happened. Please contact us at help@eshopsecu.com or use our form — we’ll make sure to get back to you within a business day.

Classificada 1 em 5 estrelas

SCAMMERS

If there would be a chance of giving zero star i would ....SCAMMER THEY STOLE FROM MY ACCOUNT FIRST 29.99 AND THEN TWO PAYMENT OF 69.00 I HAVE REPORT EVERYTHING TO POLICE AND TO THE BANK. I HAVE EMAILED THEM ALSO AND HAD ZERO RESPOND

28 de junho de 2025
Opinião espontânea
logótipo da E Security

Resposta da E Security

We apologize for the issue. To get support, email help@eshopsecu.com or reach us through the contact form — we’ll respond within one business day.

Classificada 1 em 5 estrelas

I noticed a transaction on apple pay…

I noticed a transaction on apple pay from my bank card from this (eshopsecu.com protect) website and I have not made any purchases or agreed to any subscription on this website. It is currently 4:15am and I have been looking everywhere for any evidence of a “subscription” to this random website. Not a single email or invoice. I have never heard of it in my life and they took £29.99 from me, through apple pay. I DID NOT consent or approve this transaction through my banking app. I have no idea who they are and I WANT MY MONEY BACK. I have been scammed. Do not trust a single thing about them. If you get a transaction from them, they have scammed you.

28 de junho de 2025
Opinião espontânea
logótipo da E Security

Resposta da E Security

Thank you for your message — we’re sorry for the experience. Just contact us at help@eshopsecu.com or via our contact form. Our team will respond within one business day.

Classificada 1 em 5 estrelas

DO NOT SIGN UP

Even one star is too polite.
I noticed I’d signed up to these by accident when I made a purchase online. I then swiftly cancelled my account with them, and got a confirmation email to say that it had been completed.
They then tried to take a payment of £29.99 AFTER I’d cancelled the subscription with them!
Luckily my bank caught it as fraud!

23 de junho de 2025
Opinião espontânea
logótipo da E Security

Resposta da E Security

Apologies for the inconvenience. Please get in touch at help@eshopsecu.com or by using our contact form. We aim to respond within 24 hours (business days).

Classificada 1 em 5 estrelas

Had to give it one star to be able to…

Had to give it one star to be able to post a review. This company has been unlawfully taking transactions from my back account. I failed to notice at first, they started with 29.99 then gradually started taking larger sums. I have never heard of them, at one point they took money from my account using a different name. I’ve reported them to the fraud office in my bank. They are currently investigating them. I never signed up to them and had never heard of them. I would advise people who make online purchases to look through their online bank accounts to see if they show up on their accounts. This company is FRAUD with a capital F. If you see them on your account report them immediately. Beware of ordering from Whoucher as both seem to work hand in hand.

19 de junho de 2025
Opinião espontânea
logótipo da E Security

Resposta da E Security

We’re sorry this happened. Please reach out to us at help@eshopsecu.com or via our contact form. We’ll get back to you within one business day.

Classificada 1 em 5 estrelas

SCAMMERS

SCAMMERS. NEVER EVEN HEARD OF THE COMPANY AND THEY HAVE JUST STOLEN £69 FROM MY BANK. DO NOT TRUST THEM. CHECKING WITH MY BANK CUSTOMER HELP LINE THEY HAVE STOLEN MORE OVER SEVERAL MONTHS INCLUDING £30 PAYMENTS.

19 de junho de 2025
Opinião espontânea
logótipo da E Security

Resposta da E Security

We’re really sorry for the trouble. You can reach us anytime at help@eshopsecu.com or via the contact form. We usually reply within one working day.

Classificada 1 em 5 estrelas

Robbing me

What's going on. Robbed £29 last month and £69 this month. Have no idea what is going on. They have no reason to rob me.

16 de junho de 2025
Opinião espontânea
logótipo da E Security

Resposta da E Security

We’re sorry this happened. Please reach out to us at help@eshopsecu.com or via our contact form. We’ll get back to you within one business day.

Classificada 1 em 5 estrelas

Scammers - part of the just park process

Scammers. Clever process on JustPark.
Just park take no responsibility for a pop up that appears when you are in their app. It auto renews at £69 which they take straight from your card/bank.
The process of getting a refund from eshopsecu.com is automated and non responsive. I was lucky and caught it when it was pending in my account, otherwise the money would have been taken. Never received emails or anything from them to say they were taking my money.

8 de junho de 2025
Opinião espontânea
logótipo da E Security

Resposta da E Security

Sorry to hear about the trouble. Our team is here to help—just contact us at help@eshopsecu.com and we’ll reply within one business day. You can also use our contact form if you need assistance with your case or subscription.

Classificada 2 em 5 estrelas

These robbing buggers

These robbing buggers are taking £29, £69 every month and I have no idea why. Its like I have signed a subscription and so the bank then says refunds are not possible but the fact is I have never signed anything

Edit: I was contacted and they have refunded the charges in full. They couldnt confirm where I had signed up so god knows what happened. 2 stars for refunding money but cant give anymore as this could of cost me hundreds of pounds if I hadnt noticed and no emails were sent by company confirming any subscription had been set up. Seems a but sneaky.

7 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Pure fraud

Pure fraud , had a parking cancelled through Just Park and there was a pop up window asking me to claim my refund back through just park app and it gave you limited time to do so. So I claimed my refund , just to see that they have deduct the money from my card. Shame on just park for allowing this fraudulent trick to be used disgusted . I will raise a claim with my card provider and claim the refund I will also report this to the daily mail and bbc to uncovered people behind just park and this fraudulent company

5 de junho de 2025
Opinião espontânea
logótipo da E Security

Resposta da E Security

We’re sorry this happened. Our support team is ready to assist—email help@eshopsecu.com or use our contact form, and we’ll get back to you within one business day.

Classificada 1 em 5 estrelas

Pure scammers

Pure scammers, crafty marketing on Just Park app. I was due a refund and the way the banner worked even though I usually pretty clued up even fooled me to think I had to click to get my refund from Just Park.

Tried to take another £69 from me yesterday but my CC company must know there tricks and blocked the sale.

I disputed my transactions with CC and have got all my money back.

5 de junho de 2025
Opinião espontânea
logótipo da E Security

Resposta da E Security

Our sincere apologies for the inconvenience. For help with your case or subscription, just email us at help@eshopsecu.com or reach out via our contact form. Our response time is within one business day.

Classificada 1 em 5 estrelas

i have been charged with £69.00 and i…

i have been charged with £69.00 and i don’t know what it is i dont recognise this so called company and no one i know recognise them either i want a full refund of my money because this is a joke im going on holiday soon and need money and they charge me with stupid amounts this is the 2nd time this has happened.

3 de junho de 2025
Opinião espontânea
logótipo da E Security

Resposta da E Security

We’re sorry to hear about your experience. Please know that our agents are available and respond to all requests within one business day. If you need help with your case or with cancelling your subscription, just reach out via our contact form.

Classificada 1 em 5 estrelas

This is a trick

This is a trick - legal one but a trick all the same. I got caught when cancelling a parking space on Just Park I’ve just worked out. It looks like you’re claiming your refund but it actually signs you up to this. Shame on Just Park for being in partnership with this company. I have just phoned Just Park customer service and they have given me their spiel that I should have read the 3rd party advertising company pop up properly before pressing the button. Yes I should. However, the way it pops up and timing of it fools you into thinking that this is how you request your Just Park refund. I know it, loads of people on the reviews of this 3rd part company know it, the 3rd party company knows it, my credit card company knows it and Just Park knows it. Just Park doing business with this 3rd party for their advertising revenue is really disappointing as I’ve found Just Park to be great for years and used them a lot. It’s basically a trick of Just Park customers that they are allowing.

30 de maio de 2025
Opinião espontânea
logótipo da E Security

Resposta da E Security

We’re sorry to hear about your experience. Please know that our agents are available and respond to all requests within one business day. If you need help with your case or with cancelling your subscription, just reach out via our contact form.

Classificada 5 em 5 estrelas

gud team

helped me get my refund back when the seller was ghostin me. didn’t expect much but they sorted it.

11 de maio de 2025
Opinião espontânea

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Saiba mais sobre outros tipos de opiniões.

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