This e-securepay is bullshit. They are just robbing us for no reason. This is my third time getting robbed by them, I don't remember doing any subscription with them first it was £29, then £69 each... Ver mais
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Leia as opiniões dos outros
These robbing buggers are taking £29, £69 every month and I have no idea why. Its like I have signed a subscription and so the bank then says refunds are not possible but the fact is I have never si... Ver mais
This company stole money from my account through a so-called “subscription” without ever sending me an email, a confirmation, or even a single notification. I never signed up for anything. They just... Ver mais
A empresa respondeu
I got charged while I didn’t want this membership even I don’t know how they took my account details to deduct 19.99
Informações sobre a empresa
Escrito pela empresa
Having issues with your online shopping? We're here to protect your right to reimbursements and assist you in your refund claim within 90 days of making a purchase, from any online retailer worldwide!
Informações de contacto
London, Reino Unido
- +44 330 8187 174
- help@eshopsecu.com
- eshopsecu.com
1,4
Muito mau
82 opiniões
Respondeu a 71% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Do not touch- scam company.
Do not touch- scam company.
Purchased through Tower London and like others was automatically signed up unknowingly to a monthly direct debit.
I know eshopsecu will reply with same blurb as other reviews
‘The subscription conditions are very visible on partner websites, and we do send multiple emails and text messages to remind subscribers about it’. However I have not received either texts or emails. It is obvious due to the continuity across reviews that the fault is with the company for lack of clarity. This is a SCAM! Do not touch!
22 de fevereiro de 2023
Opinião espontânea
Resposta da E Security
Hello Clarrie,
Thank you for your feedback. We’d love to work with you to solve this, so please do get in touch.
EShopSecu is a service that helps customers to claim their rights when their online purchase does not go as expected. The subscription flow emphasises the prices at every step, and the fact that each person trying gets a 7 DAY FREE TRIAL.
Each new subscriber gets 2 emails and 2 text messages during the trial period with direct links to unsubscribe in one click. It would be great if we could exchange so that we better understand how you missed this information.
In order to do that, you can:
- call us at +44 330 8187 177,
- email us at help@eshopsecu.com,
- or use our contact form: https://eshopsecu.com/contact-us/
We will be able to help you right away.
Thank you!
Dodgy avoid …
This company used to be known as qoverus most probably renamed as under old name had such a bad reputation
I got scammed by them using tower London signed up to some subscription service which I didn't know or want
Dodgy company stay away
And no I won't be contacting you I did and got the phone put down on me
Putting a dispute in via my bank instead
22 de fevereiro de 2023
Opinião espontânea
Resposta da E Security
Hello Lisa ward
Thank you for your feedback. We’d love to work with you to solve this, so please do get in touch.
The subscription conditions are very visible on partner websites, and we do send multiple emails and text messages to remind subscribers about it.
However, don’t worry, we have a strong satisfied or refunded policy. Please contact us to get your refund or to talk with us, so we better understand what happened.
In order to do that, you can:
• call us at +44 330 8187 177 ,
• email us at help@eshopsecu.Com. ,
• or use our contact form: https://eshopsecu.com/contact-us/ .
We will be able to help you right away.
Thank you!
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