This e-securepay is bullshit. They are just robbing us for no reason. This is my third time getting robbed by them, I don't remember doing any subscription with them first it was £29, then £69 each... Ver mais
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Leia as opiniões dos outros
These robbing buggers are taking £29, £69 every month and I have no idea why. Its like I have signed a subscription and so the bank then says refunds are not possible but the fact is I have never si... Ver mais
This company stole money from my account through a so-called “subscription” without ever sending me an email, a confirmation, or even a single notification. I never signed up for anything. They just... Ver mais
A empresa respondeu
I got charged while I didn’t want this membership even I don’t know how they took my account details to deduct 19.99
Informações sobre a empresa
Escrito pela empresa
Having issues with your online shopping? We're here to protect your right to reimbursements and assist you in your refund claim within 90 days of making a purchase, from any online retailer worldwide!
Informações de contacto
London, Reino Unido
- +44 330 8187 174
- help@eshopsecu.com
- eshopsecu.com
1,4
Muito mau
82 opiniões
Respondeu a 71% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
No idea who this company is and never…
No idea who this company is and never subscribed but I’ve had £69 taken out of my account today, their phone number coincidentally doesn’t go through either. I want a full refund immediately
30 de maio de 2025
Opinião espontânea
Resposta da E Security
We’re sorry to hear about your experience. Our agents reply to all messages within one business day. If you need help with your case or want to cancel your subscription, just reach out to help@eshopsecu.com — we’ll take care of it quickly.
I had to give 1* as I couldn't not
I had to give 1* as I couldn't not , have taken £18 from my account I have emailed in to end this and a refund, I have not authorised this payment or any other
30 de maio de 2025
Opinião espontânea
Resposta da E Security
That shouldn’t have happened. Please contact us at help@eshopsecu.com — we respond within one working day and will make sure this is resolved.
What is this eshopsecurity
What is this eshopsecurity! I never subscribe this site and it’s keep charging me £29.99. They took £29.99 once also they tried yesterday again £69 to take my money. Luckily this time my card was blocked. I want my full refund also they don’t let you unsubscribe
30 de maio de 2025
Opinião espontânea
Resposta da E Security
Thanks for flagging this. Please email help@eshopsecu.com — our team replies fast (within one business day) and will take care of your issue.
Too late.
As most people here, you'll be reading this after the fact. This is a simple scam, but incredibly hard to even notice. I wanted a refund for unused parking and assumed that this was how you claim as it was on the companies refund page. No indication at all that it's a subscription service and now £29.99 down. Not confident that the unsubscribe will work, it's just a button on their website. Apparently awaiting a phone call from an agent, but I doubt it will ever come.
29 de maio de 2025
Opinião espontânea
Resposta da E Security
We’re sorry to hear about your experience. Please know that our agents are available and respond to all requests within one business day. If you need help with your case or with cancelling your subscription, just reach out via our contact form.
Scums
Scums. They have taken money from my account but good news is my bank now claiming back. Bunch of scums.
28 de maio de 2025
Opinião espontânea
Resposta da E Security
We’re sorry to hear about your experience. Please know that our agents are available and respond to all requests within one business day. If you need help with your case or with cancelling your subscription, just reach out via our contact form.
Hello
Hello, what is this eshop thing, it’s trying to take money from my account thankfully there’s not enough funds, why is this happening? Please can you help and they stop it thank you
22 de maio de 2025
Opinião espontânea
Please don't use this company 🚨SCAM🚨
Like many others on here, I didn't even know I had subscribed to this service after a purchase from an electrical outlet. It was only by chance that I realised they were taking money from my account.
I contacted my bank to put a stop to these and file a scam claim against them. My bank supplied me with a number to contact this company on, but suprise suprise it didn't work just like the one on their cancellation page on their website. I did finally mange to cancel and received a confirmation email which looked like it it had been written by a seagull.
20 de maio de 2025
Opinião espontânea
Resposta da E Security
We’re sorry to hear about your experience. Please know that our agents are available and respond to all requests within one business day. If you need help with your case or with cancelling your subscription, just reach out via our contact form.
This Company has taken money from my…
This Company has taken money from my account through as a "subscription" I never signed up for anything.
20 de maio de 2025
Opinião espontânea
Resposta da E Security
We’re sorry to hear about your experience. Please know that our agents are available and respond to all requests within one business day. If you need help with your case or with cancelling your subscription, just reach out via our contact form.
Scam keeps trying to take money out my…
Scam keeps trying to take money out my account starting to p#$s me off
15 de maio de 2025
Opinião espontânea
Resposta da E Security
We’re sorry to hear about your experience. Please know that our agents are available and respond to all requests within one business day. If you need help with your case or with cancelling your subscription, just reach out via our contact form.
They keep trying to take money out of my bank
They keep trying to take money out of my bank account which I do not have and if it carries on they’ll put me deep in dept. Please someone help me what do I do to stop this
11 de maio de 2025
Opinião espontânea
Resposta da E Security
We’re really sorry to hear about this situation. We understand how stressful this must feel, and we want to help right away. We haven’t been able to find an account linked to your name, so could you please contact us directly at help@eshopsecu.com? Our team will respond within one business day to investigate and make sure this gets resolved as quickly as possible.
Thank you for letting us know, and we’re here to help.
I don't know why but they keep trying…
I don't know why but they keep trying to take money out my bank..... I read it happened to someone through justpark and I used them also after I had to do a refund..... how do I stop the payments?
8 de maio de 2025
Opinião espontânea
Resposta da E Security
We’re sorry you’re experiencing this, and we know how concerning unexpected charges can be. We want to help sort this out for you as soon as possible. We haven’t found an account linked to your name, so we’d appreciate it if you could email us at help@eshopsecu.com. Our team will get back to you within one business day to investigate and help you stop any further payments.
Thanks for reaching out.
Charged my card without my permission
Charged my card without my permission. I followed a link thinking I was claiming a refund for parking on JustPark but it was this company purporting to assist you with obtaining online refunds. I think I must have searched for "Apply for JustPark Refund" on Google and followed a link to something that looked like a payment website so I thought I was providing my card details for the JustPark refund to be processed. At the time £0.00 was charged to my card but I was later charged £29.99 for a subscription to their service. Reported to bank and cancelled card.
6 de maio de 2025
Opinião espontânea
Resposta da E Security
We’re sorry to hear about your experience. Our goal is always to make the process as clear as possible for our users, and we take feedback like yours seriously.
We haven’t been able to locate an account under your name, so if you could contact us at help@eshopsecu.com, our team will respond within one business day to look into your case and help resolve the issue.
Thank you for bringing this to our attention. We’re here to help.
I got scammed from this so called…
I got scammed from this so called company. Firstly they tried to buy online then they took money from another scam company name “stripe” they sent me an invoice after taking money that i never bought anything.
I wanna know was it your Barclays bank account you got scammed from or different bank
4 de maio de 2025
Opinião espontânea
Resposta da E Security
Hi,
We’re really sorry to hear about your experience. We take these kinds of reports seriously and want to help clear this up for you. We haven’t been able to find an account under your name, so please reach out to us at help@eshopsecu.com. Our team will reply within one business day and work with you to investigate what happened and assist with any issues.
Thank you for letting us know. We’re here to support you.
Resposta da E Security
We’re sorry for the frustration you’ve experienced. We want to reassure you that our company is here to help and our phone number is fully operational. We haven’t found an account linked to your name, so please reach out to us at help@eshopsecu.com or call our customer service line. Our team will respond within one business day to help resolve any issues you’re facing.
Thank you for your feedback—we’re here to support you.
This company is a scam which signs you…
This company is a scam which signs you up for a subscription without your knowledge and then tries to withdraw money. DO NOT FALL FOR THIS TRAP
28 de abril de 2025
Opinião espontânea
Resposta da E Security
Hi,
We’re sorry to hear about your experience and understand your concerns. We always aim to be as clear as possible about our service, and feedback like yours is important to us.
We haven’t been able to find an account linked to your name, so please reach out to us at help@eshopsecu.com. Our team will respond within one business day to investigate your situation and help resolve it.
Thanks for letting us know—we’re here to help.
Same me too take my money out £69 for…
Same me too take my money out £69 for what? Without me know what that? Let me know
Thank you
David
22 de abril de 2025
Opinião espontânea
Resposta da E Security
Hi David,
We’re sorry for any confusion or concern caused by this charge. We want to help clear this up for you. We haven’t found an account linked to your name, so if you could please contact us at help@eshopsecu.com, our team will get back to you within one business day to review your situation and help resolve it.
Thank you for reaching out—we’re here to support you.
they keep trying to deduct money from…
they keep trying to deduct money from my account saying it’s a subscription when i never subscribed to such thing it’s fraud
24 de abril de 2025
Opinião espontânea
Resposta da E Security
Hi,
We’re sorry to hear about your experience and understand how frustrating this must be. We always want our service to be clear and transparent. We haven’t been able to find an account linked to your name, so please email us at help@eshopsecu.com. Our team will respond within one business day to look into your case and help resolve this issue.
Thank you for letting us know—we’re here to help.
Took money out of my account without my…
Took money out of my account without my knowledge!
23 de abril de 2025
Opinião espontânea
Resposta da E Security
Hi,
We’re sorry for any distress or confusion caused by this charge. We want to help resolve this as quickly as possible. We haven’t been able to find an account linked to your name, so please reach out to us at help@eshopsecu.com. Our team will get back to you within one business day to look into your situation and assist you.
Thank you for bringing this to our attention—we’re here to support you.
SCAM SCAM SCAM
This company stole money from my account through a so-called “subscription” without ever sending me an email, a confirmation, or even a single notification. I never signed up for anything. They just silently withdrew money as if it was normal. This is outright theft, nothing less.
It’s shocking that this kind of operation is allowed to exist. They are clearly preying on unsuspecting people and hoping no one notices. I urge everyone to avoid this fraudulent site at all costs – and I hope legal action is taken against them soon.
22 de abril de 2025
Opinião espontânea
Resposta da E Security
Hi,
We’re sorry to hear about your experience and understand how upsetting this situation feels. We take concerns like yours seriously and are committed to helping resolve any issues as quickly as possible. We haven’t found an account linked to your name, so if you could please contact us at help@eshopsecu.com, our team will respond within one business day to investigate your case and provide assistance.
Thank you for sharing your feedback—we’re here to help.
Why they charged me 29.99
Why they charged me 29.99. I don’t have any email, nothing I have bought… why they charge me and how is that possible the payment was authorise by the bank ??
16 de abril de 2025
Opinião espontânea
Resposta da E Security
Hi,
We’re sorry for any confusion or concern this charge has caused. We understand how important it is to have clear information about any payment. We haven’t found an account linked to your name, so please reach out to us at help@eshopsecu.com. Our team will get back to you within one business day to review your case and help explain what happened.
Thank you for bringing this to our attention—we’re here to support you.
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