Over Matariki weekend I had a fabulous experience with Thomas in the Rotorua branch when trying to purchase some MTB knee pads. He was patient and courteous as I tried the various brands on and in... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Was so easy to purchase the right product at EVO online even when I made a mistake and purchased the incorrect product I made contact and it was sorted for me. Staff member was fantastic helping me o... Ver mais
I called the store not really knowing exactly what I needed. John listened, and gave me some advice even helped source alternative parts. Because of MY misinterpretation of the parts, there was some... Ver mais
Visited the Whanganui store and had the most fantastic service from the young men working there. They really know their bikes and are genuinely passionate about cycling and are really nice young blo... Ver mais
Informações sobre a empresa
Escrito pela empresa
When it comes to anything bike, Evo are the experts that live and breath cycling. Not only do we stock a huge range of bikes at some of the best pricing around, but our crew can help with expert advice to make sure you get the right bike for your style of riding and ability. Our range includes bikes from some of the worlds largest brands including Trek, Giant, Liv, Polygon and over 250 more quality bike brands. Whether you are an avid mountain biker, urban commuter, road cyclist or completely new to cycling, we'll have a bike to suit your needs. And, when your bike needs maintenance, we're here to help with qualified mechanics and a full service center in all Evo showrooms nationwide.
Informações de contacto
Nova Zelândia
- 0800 424 537
- support@evocycles.co.nz
- evocycles.co.nz
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 7% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Scam
If there’s a zero star option I would take it immediately. Got my bike serviced for flat tyre and the guy at the counter who looked like the manger told my mum that the chain also needed replacing so we did. After getting the bike back the chain would fall off immediately after biking and I thought it was problems with the gears. After just 2 days the chain fell of and the hanger (holding the chain) broke. I went back and told the guy about the new chain but he dismissed it as faulty gears and the bike being “too old”. After getting the bike back I tested it and when I changed the gears the whole chain feel off again. A different service person watched what happened and told the manager that it was their fault for replacing the chain and that if they replaced the chain they should have replaced the whole thing. The manger immediately was in a bad mood and even after me explaining what had happened he was still skeptic on like me scamming him. Paid over $300 for repairing and got garbage from it. HORRIBLE CUSTOMER SERVICE, it was like taking to a brick wall.
Really fast turnaround and great…
Really fast turnaround and great communication.
E voucher
I bought an E voucher as a gift and compliments on a great website that’s easy to negotiate!!
Excellent service at hamilton rototuna…
Excellent service at hamilton rototuna store.great staff.
Excellent communication
Excellent communication, prices and delivery times
Quick flat tyre replacement
Took my bike in to replace a flat tyre. They saw me immediately and fixed it within about 20 minutes. Friendly staff. Good price
Evo in Penrose was excellent to deal…
Evo in Penrose was excellent to deal with. Personal and trustworthy customer service 10/10.
Would definitely recommend
Had such a awesome experience at evo cycles palmerston north today. The guy was amazing, he managed to fix my sons bike, would definitely recommend 😊
Helpful, not pushy, great!
I bought a new e-mtb from Evo Lower Hutt. The staff were very relaxed, and not at all pushy. But they were also very helpful and made sure everything went smoothly for me, through selection, sizing, build, getting the suspension dialled in, and pickup. Great service and definitely my preferred LBS in Wellington. Thanks!
Customer service and quick turnaround…
Customer service and quick turnaround time. Everything was organized over the phone and pick up from in store went smoothly.
Friendly staff who found a solution to a problem
Friendly staff who did what they could to help solve a problem of my own making. Very satisfied with the result. Also had a pickup there of stuff I'd pre-ordered. Everything was waiting for me.
Excellent service and answered…
Excellent service and answered questions quickly and easily. Very positive! Had what I needed.
As far as online transactions go this…
As far as online transactions go this was as smooth as it gets
I’ve dealt with Evocycles several times…
I’ve dealt with Evocycles several times now and always excellent service and easy to reach and quick replies to any queries
My order jot recieved nit EVOs fault
I had ordered hydration packs but i never got them i emailed and the team actually got back to me they helped me get it sorted and my package is now on the way things happen thats for sure but it wasnt their fault more like the couriers my package will get to me soon Evos have kept me updated and respond well more than happy with them
Great customer service!
I had a fantastic experience at Evo…
I had a fantastic experience at Evo Nelson, thanks to Sam! He explained everything about the bicycle thoroughly, demonstrated great knowledge, and was extremely helpful. I cannot thank him enough for his excellent customer service.
EVO Cycles Kapiti
After purchasing a new bike, it is great to know there is after-sales support from people who genuinely care about the customer.
Great service from the mechanic at…
Great service from the mechanic at Penrose. He had my bike ready super fast.
EVO Papanui
EVO Papanui
Great advice & value for money!
Location makes it really easy for me to get to.
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