Evo Cycles Opiniões 

1362
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Over Matariki weekend I had a fabulous experience with Thomas in the Rotorua branch when trying to purchase some MTB knee pads. He was patient and courteous as I tried the various brands on and in... Ver mais

Classificada 5 em 5 estrelas

Was so easy to purchase the right product at EVO online even when I made a mistake and purchased the incorrect product I made contact and it was sorted for me. Staff member was fantastic helping me o... Ver mais

Classificada 4 em 5 estrelas

I called the store not really knowing exactly what I needed. John listened, and gave me some advice even helped source alternative parts. Because of MY misinterpretation of the parts, there was some... Ver mais

Classificada 5 em 5 estrelas

Visited the Whanganui store and had the most fantastic service from the young men working there. They really know their bikes and are genuinely passionate about cycling and are really nice young blo... Ver mais

Informações sobre a empresa

  1. Loja de bicicletas
  2. Loja de reparação de bicicletas
  3. Loja de artigos para desportos ao ar livre

Escrito pela empresa

When it comes to anything bike, Evo are the experts that live and breath cycling. Not only do we stock a huge range of bikes at some of the best pricing around, but our crew can help with expert advice to make sure you get the right bike for your style of riding and ability. Our range includes bikes from some of the worlds largest brands including Trek, Giant, Liv, Polygon and over 250 more quality bike brands. Whether you are an avid mountain biker, urban commuter, road cyclist or completely new to cycling, we'll have a bike to suit your needs. And, when your bike needs maintenance, we're here to help with qualified mechanics and a full service center in all Evo showrooms nationwide.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 7% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(1362)

150 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Nailed it!

Always find staff friendly and helpful.
They did a quality recondition of my 27 year old Rock Machine MTB which I am very attached to. ..and for a very reasonable price. To say I am delighted would be understating it! Ka Rawe Evo Team.
Mike

27 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Have been into 3 different EVO stores…

Have been into 3 different EVO stores Taka/Rosedale/Westgate all staff at the different locations were super helpful and knowledgeable and gave excellent advice on products without trying to up sell me. Services done to bike was top notch have already booked in another bike.

17 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I normally wouldn't trust any…

I normally wouldn't trust any organisation with a rating this high, but their website was easy to use, dispatch happened the same day (!) and I had my products very shortly after. Was really happy with their service.

12 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great work!

They were fast, friendly and effective. At an affordable cost they were able to resolve my problem and I had my bike back within a few hours on the same day.

12 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

EVO Cycles Lower Hutt. Rude and arrogant.

The staff at EVO Cycles in Lower Hutt are rude and arrogant. There are much better bike stores nears by. So I only shop at EVO cycles in Lower Hutt when the other bike shops are out of stock, because of frequent bad experiences at EVO Cycles.

3 de maio de 2025
Opinião espontânea
logótipo da Evo Cycles

Resposta da Evo Cycles

Hi there,
We always welcome honest feedback, it helps us improve, but we do find it difficult to take this review at face value given the name you've chosen to post under and the lack of specific details.
We have no record of any interaction matching what you've described, but if you’ve had a genuine experience you'd like to discuss, we’d appreciate the chance to hear from you directly. Please get in touch with us at support@evocycles.co.nz so we can look into it properly.
Thanks,
The Evo Crew

Classificada 4 em 5 estrelas

Fixed bike!🙏

Had my mountain bike booked by Jo she organizes part that needed a shifter to replace thought it would take a week they had the part available they did a fantastic job the mechanic Eugene was very thorough and assessing of the details of my bike they actually gave me half price of what it was going to cost their fantastic if you go somewhere else you're gonna lose money not only that these people actually care....fantastic customer service keep it up🤞

14 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Evo Cycles Frankton, Superstar service…

The team at Evo Cycles in Frankton provides exceptional service, making them my preferred bike shop. Their customer service is brilliant; any issues have been resolved very quickly and without hesitation. It is rare to encounter this level of service, it’s appreciated! Keep up the great work!

29 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding customer experience

I needed some advice about ebike racks, so headed into the Hamilton Evo cycles store for advice. Please note I am not a bike enthusiast and don't go to bike shops often.

I was blown away by the outstanding customer service I received that I had to jump on and write a review.

The staff member was really friendly and so knowledgeable. Even though there were several people in the store I was given his full attention and he happily answered my endless questions. I truly felt like a valued customer.

Later that day I returned with a broken bike part (which I had forgotten to buy earlier!) and spoke to another friendly young guy. He popped out the back and returned with a similar part which he gave me for free!

I was blown away by my experience and will definitely return again.

30 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very quick sales transactions.

Very quick sales transaction, automatic loading of order against my email address so that when & if I signed in (created account) I could view & track the orders. No unnecessary advertising emails in lieu of actual delivery of product. Also staff in local store up front about what stock they had, what was best to get on line. Happy. Came back for a second specialist product on a very good special (see what I did there?) just prior to Easter. Both times I ordered in evening, items delivered in morning after 1 working day.

15 de abril de 2025
Classificada 5 em 5 estrelas

Staff were wonderful helping me with a…

Staff were wonderful helping me with a damaged front fork/suspension. They diagnosed and fixed it in super fast time knowing I wanted to have it sooner rather than later. Super friendly and the terrific mechanic kept the cost down for me also. Great shop to deal with, I'll be back :-)

15 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I had a child rear seat installed a few…

I had a child rear seat installed a few years back and evo cycles helped me find the right one for my child which needed to hold approximately 30-35kg. It has been a fantastic seat and recently the boys removed it. Time for a new chapter. They have serviced and fixed my bike many times over the years and I have always found the service really good. Thank you to the team.

10 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

worst bike shop i have been to

would give a zero star review been to a few diffrent evo shops and every one has resulted is a problem buying bikes or parts first full suspension mountain bike i got off them came with a loose shock bolt out of the shop later on they replaced the chain without asking when getting a service done then a took it out for a ride strait away and relized they bent the derailiar when changing the chain somehow and made me pay for a new one later on got a dj bike from them came with countless loose bolts and a loose chain and didn't want to take responsibility( grip slid off while riding for the first time) most recent experience was i got some pedals off them the bearings froze causing the pedal to fall apart still well within warranty took it to the evo i got them from and they said that they wont replace them at the time because of some scratches due to unclipping and said if i want them to be sent off to Shimano then i have to send a email with photos of receipt and broken pedal as they didn't want to take the time to check them even though i had recite on me so i had to take to a different bike shop and they called shimano and got the problem solved strait away

20 de março de 2025
Opinião espontânea

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