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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

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Classificada 1 em 5 estrelas

Complete scam. Use small print to lock you into a subscription, then repeatedly debit you 50USD a month, even after they tell you your subscription has been cancelled. Huge hassle to stop the charges,... Ver mais

Classificada 1 em 5 estrelas

FRAUD: I tried to book a service for Singapore earlier this year, they failed to provide the service. They have debited my card repeatedly since including today. This is a scam. Phone number is unansw... Ver mais

Classificada 2 em 5 estrelas

I was randomly charged a £75 subscription a month after purchasing a one time pass for Luton airport. This is clearly a scam where your billing details are saved and used without your knowledge to co... Ver mais

Classificada 2 em 5 estrelas

Beware of buying this last minute. They charge a premium and it is not instant issuing. Mine did not could not be arranged last minute. And support does not answer late at night. My single a... Ver mais

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1,4

Muito mau

TrustScore: 1.5 em 5

73 opiniões

5 estrelas
4 estrelas
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1 estrela

Sem histórico de convites para avaliação

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1,4

Todas as opiniões

(73)

66 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Subscription Trap Scam

Late for departure from Krakow airport, tried them for expedited security. Was unable to offer the service at Krakow airport after taking the money, which was refunded. One week later tried to take money for a subscription I did not knowingly sign up for.

11 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

SCAM!!!!

SCAM.
You will never receive any conformation.
Don't use this website!! SCAM SCAM SCAM

9 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

No service received after paying and no response from customer service.

I booked their arrival service for Don Mueang International Airport in Thailand, paid $36 USD, and never received any QR code nor any services. Then after 7 days, they automatically charged $75 USD for 3-month subscription without any reminders. I tried contacting them on their website and have received no response. I would not recommend them to anyone.

18 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Scammed Out of $400 – Fake Service, Fake Excuses

We booked FastLineVIP for a family of 12 arriving at Rome Fiumicino Airport. Because we booked within 24 hours, the website automatically charged us a $139 penalty on top of the main fee ,in total over $400.

After taking the money, they sent a last-minute email claiming there was a “temporary issue at Rome Fiumicino Airport” and that the airport “cannot accept external fast-track requests for arriving flights.”
This explanation is completely false, Rome FCO does not shut down priority services for all passengers, and legitimate meet-and-greet companies still operate normally.

What actually happened is simple:
They took the money, then made up an excuse because they could not deliver the service.

29 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Totally a scam

Totally a scam
Paid USD36 but receive absolutely no assistance no email whatsoever, but fine, maybe that's because of how late I booked the service. However, they also offer a "7 days unlimited free trial" which is really what s scam is about. If you do not cancel the so called "free-trial" at the end of 7 days, they will charge you another USD75 for subscription. Amazing right?

23 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Do not use this service- it is a scam

Paid for fast track on arrival and never received any correspondence about it until after we had arrived. Even when I did receive an email they claimed that “the priority access for your flight was validated and managed directly by the airport, which handles this service without external operators” There is no mention of this before purchase and they just claim that you will be sent a QR code once purchased.

I have since expressed my disappointment and asked for a refund but they are yet to reply.

Do not use this service.

16 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Big waste of money

Big waste of money, I purchased 2 adult fast security tickets in Sao Paulo Guarulhos, they say it's completed the process and the airport would send me the QR code to show, I never received anything from the airport, and when I chased fast LINE vip, they didn't get back to me. Avoid at all costs!

17 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely useless! Cowboy Scammers!! Avoid!!!

Paid for their fast track departure service for Cape Town airport... they failed to deliver anything whatsoever!

Their website offers little to no information after booking but promises a lot.

After payment you are sent an email with a link and P/W for your booking. When I followed the link it failed to load, after multiple attempts it loaded, logged in and the 'my orders tab' was empty?!

Emailed their customer service who promised to look into it and then failed to answer a single email after that!

Arrived at the airport with no confirmation from them, no meet and greet, nothing!

Spent the next hour queuing with everyone else after this bunch of clowns took my payment and then ignored every correspondence after the sale and ultimately failed to deliver anything at all except to take my money!!

What a waste of $32!!

Lesson learnt i guess....

Avoid this lot like the plague, they appear to be a bunch of cowboys who simply take your cash and run.

What a waste of time!!

Asked for a refund but unsurprisingly no response from them.

My advice would be don't waste your time or money using Fast Line VIP!!

UPDATE: To my absolute suprise after daily ignored emails (15 in Total!), a refund was unceremoniously paid back into my bank, no explanations given, no apologies but at least perseverance got me my money back.....!!

Absolute cowboys, AVOID AVOID AVOID!

13 de novembro de 2025
Opinião espontânea

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