I ordered some shorts back in August unfortunately they are too big for me. I thought I had kept the receipt on line but cant find it. The store in Plymouth said as I didn’t have the receipt I can ret... Ver mais
A empresa respondeu

Unit 23 Drake Circus Shopping Centre, PL1 1EA Plymouth, Devon, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I ordered some shorts back in August unfortunately they are too big for me. I thought I had kept the receipt on line but cant find it. The store in Plymouth said as I didn’t have the receipt I can ret... Ver mais
A empresa respondeu
My favourite shop, bought some jeans, great quality, good fit. Staff at Plymouth branch were lovely. Slightly pricier that some places but worth it, the quality, the way the garments are made, wash w... Ver mais
A empresa respondeu
Jamie and Rosie in Plymouth branch are an absolute stars . Jamie goes out of the way miles to sort any problem and meet the customer need to the highest level . Ver... Ver mais
A empresa respondeu
I ordered a discounted item online and collected from store. Easy and straightforward process. Sadly the item was too large so I had to return it to store. Unfortunately the discount period had ended... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 23 Drake Circus Shopping Centre, PL1 1EA, Plymouth, Devon, Reino Unido
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Outstanding customer service from Kirsty at Plymouth Fatface today. I had been looking for some warm, smart casual work wear for ages ended up buying 2 beautiful complete outfits that will be long lasting, high quality and the fits are so comfortable. Thank you for your time and patience something many stores are definitely missing at times. I’ll definitely now be back to build my winter collection.

Resposta da FatFace - PLYMOUTH 2
Excellent range of quality clothing for all tastes and ages. Professional staff also. I was served today by Grace in the Plymouth branch who was incredibly helpful in assisting with my purchase. Thankyou..

Resposta da FatFace - PLYMOUTH 2
I purchased my 2nd pair of Christmas pyjama bottoms. They're so warm and comfortable, I love cotton.
100% Positive Friendly and helpful staff

Resposta da FatFace - PLYMOUTH 2
I really like this company. The clothes are well made, sizing good and good quality. I shopped in FatFace Drake Circus, Plymouth today (11/9/25) and was served by Grace. Excellent service, helpful and cheerful as was her colleague. Pleasure to go there

Resposta da FatFace - PLYMOUTH 2
Grace and Tom were very helpful and found me a very nice waterproof coat in the colour I wanted.

Resposta da FatFace - PLYMOUTH 2
Everything about the store is good, the location, the amount of stock and especially the staff who are always knowledgeable, friendly and welcoming

Resposta da FatFace - PLYMOUTH 2

Resposta da FatFace - PLYMOUTH 2

Resposta da FatFace - PLYMOUTH 2
Easy to use website, free delivery to local store and clear info about when the items were ready for collection - plus happy staff eager to help - and discuss Oriental cats!

Resposta da FatFace - PLYMOUTH 2
Great, friendly service in the Plymouth store when I collected my order. Items were very good value and well made.

Resposta da FatFace - PLYMOUTH 2
Tried the white jeans on in shop to big so had to order on line for smaller size no problem had them delivered to shop very quick and hassle free .

Resposta da FatFace - PLYMOUTH 2
Great customer service from Isabelle
Nothing seemed to much trouble. Was extremely helpful. Found what I was looking for by checking the stock room. Then proceeded to order the size I required and was professional and friendly throughout.
Many thanks

Resposta da FatFace - PLYMOUTH 2
Went into the store today and the staff were friendly and welcoming upon entering.
I tried on some clothing and Lisa made me feel valued and was very complimentary towards me.
I would definitely recommend anyone to pop in.

Resposta da FatFace - PLYMOUTH 2
The children’s dry robes were well made and great value for money. The girls love them.

Resposta da FatFace - PLYMOUTH 2
Everything fitted my husband well. ( So often when bigger sizes are bought for stocky torsos, it is assumed the arms have to be as long as a gibbon's!) He wore items straight away. Colours look great together and on him.

Resposta da FatFace - PLYMOUTH 2
Was kept informed as to when order was being delivered. If I had returned item it appeared straight forward. What more could you wish

Resposta da FatFace - PLYMOUTH 2
I have placed two orders now online for instore collection. Dispatch was speedy, and on both occasions arrived quicker than promised. Communication was excellent. The shop assistant instore (Plymouth) was really lovely in every way and very helpful. The items I returned were processed efficiently and I received my refund within a few days as advised. My only criticism is that many of the sol-called ‘extra-long’ garments are nothing of the sort; so be prepared for disappointment if you are tall and slim.

Resposta da FatFace - PLYMOUTH 2
I ordered a discounted item online and collected from store. Easy and straightforward process. Sadly the item was too large so I had to return it to store. Unfortunately the discount period had ended and I was not prepared to pay full price for a smaller size. Lovely and very helpful staff, beautiful clothes, expensive but then so is everything these days…

Resposta da FatFace - PLYMOUTH 2
I always get excellent service from fat face whether in shop or online

Resposta da FatFace - PLYMOUTH 2
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