Staff are friendly and helpful. The layout of the store is attractive and well organised. In the colder months, I would like to find jumpers and accessories made of wool rather that synthetic materi... Ver mais
A empresa respondeu

Unit 156 The Gracechurch Centre, B72 1PH Sutton�Coldfield, West Midlands, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Staff are friendly and helpful. The layout of the store is attractive and well organised. In the colder months, I would like to find jumpers and accessories made of wool rather that synthetic materi... Ver mais
A empresa respondeu
Really liked this year’s winter collection, in terms of colours and the pj’s are particularly nice. However, I really want to single out the service of Amy in the Sutton Coldfield branch of Fatface. M... Ver mais
A empresa respondeu
First of all, I love the designs and the quality, then the convenience of being able to choose online or instore, and to get delivered home or pick up instore. I have always been welcomed when visitin... Ver mais
A empresa respondeu
My wife and I visited Fatface in Sutton Coldfield twice today not having had enough time to browse initially. Lydia, who was working on her own that day couldn't have been more helpful and chatty, gi... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 156 The Gracechurch Centre, B72 1PH, Sutton�Coldfield, West Midlands, Reino Unido
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A lovely quality T-shirt purchased after seeing it i n store but needed a larger size. Picked up from store without out any problems. Lovely staff in store.

Resposta da FatFace - SUTTON COLDFIELD
The staff are always very helpful and pleasant, feel like friends.
I never feel pressurised to purchase anything and it’s never a problem if an item isn’t suitable and I have to return it.
It is always my “go to” shop if I need anything special to wear.

Resposta da FatFace - SUTTON COLDFIELD
Efficient delivery of items.
Extremely helpful and made the experience of returning goods and reordering in a different size so easy.
Lovely to wear.
Wash well.

Resposta da FatFace - SUTTON COLDFIELD
Always a very accommodating store. The staff are consistently brilliant, and strive to provide the best experience for their customers. They demonstrate products and show alternatives that I maybe wouldn’t have considered before. I return time after time for this fantastic service.

Resposta da FatFace - SUTTON COLDFIELD

Resposta da FatFace - SUTTON COLDFIELD
Excellent customer service at Sutton Coldfield Branch. Lydia and Emily and the team are always friendly, polite and helpful and ready to answer any queries. This is based on my own experience and seeing them interacting with other customers.

Resposta da FatFace - SUTTON COLDFIELD
The staff are always so helpful and friendly

Resposta da FatFace - SUTTON COLDFIELD

Resposta da FatFace - SUTTON COLDFIELD
I needed to purchase a jumper as a Christmas present the day before Christmas Eve. I called the Sutton Coldfield branch, my call was answered immediately and the lady who answered located the jumper and helped me decide which size would be suitable. She kindly put it to one side for me to collect next day. When I arrived in store I was greeted by three friendly and polite assistants, my payment was taken and they all wished me a merry Christmas! How refreshing to be treated as though my custom was important to them. They were a credit to your company and I left a very satisfied customer.I will definately shop there again.

Resposta da FatFace - SUTTON COLDFIELD
Visited Sutton Coldfield Branch served by Bernadette very pleasant, polite and helpful excellent customer service

Resposta da FatFace - SUTTON COLDFIELD
Easy to order. Speedy puck ip in store and a great price on a Nlavk Friday deal

Resposta da FatFace - SUTTON COLDFIELD
Really liked this year’s winter collection, in terms of colours and the pj’s are particularly nice. However, I really want to single out the service of Amy in the Sutton Coldfield branch of Fatface. My visit today was my first time leaving the house since a hip replacement a week ago. Amy couldn’t do enough to ensure that the store was accessible, offering to move anything out of the way if needed and safely ensconcing me in the accessible changing room. She was also really friendly and supportive whilst I was paying for my nice Christmassy top. What could have felt like a daunting first outing was made pleasurable and safe by Amy’s kind and supportive service. Thank you!

Resposta da FatFace - SUTTON COLDFIELD
Great choice of great quality clothes.
Great customer service.

Resposta da FatFace - SUTTON COLDFIELD
I often pop in to Fat Face to see what’s new in store.
Today I picked up 2 online orders.
Staff are always friendly and helpful.

Resposta da FatFace - SUTTON COLDFIELD
Ordering online was simple and hassle-free. Delivery was impressively quick, and the product quality was excellent—just what I’d hoped for. The returns process was straightforward too, with really helpful staff in the store who made everything easy.

Resposta da FatFace - SUTTON COLDFIELD

Resposta da FatFace - SUTTON COLDFIELD
great experience and great quality clothes
friendly and helpful staff

Resposta da FatFace - SUTTON COLDFIELD
Friendly and helpful staff. Tidy shop, nicely laid out

Resposta da FatFace - SUTTON COLDFIELD
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