The staff are always very friendly & helpful. Items of clothing ordered have always arrived promptly & returns are easy to follow & return to store.
A empresa respondeu
Localização
Alterar localizaçãoUnit 156 The Gracechurch Centre, B72 1PH Sutton�Coldfield, West Midlands, GB
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Leia as opiniões dos outros
Good efficient service,staff at pickup store friendly and helpful.Returned t shirt as embroidered sleeves a bit scratchy.Shame as it looked lovely.
A empresa respondeu
Staff are friendly and helpful. The layout of the store is attractive and well organised. In the colder months, I would like to find jumpers and accessories made of wool rather that synthetic materi... Ver mais
A empresa respondeu
My wife and I visited Fatface in Sutton Coldfield twice today not having had enough time to browse initially. Lydia, who was working on her own that day couldn't have been more helpful and chatty, gi... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
Unit 156 The Gracechurch Centre, B72 1PH, Sutton�Coldfield, West Midlands, Reino Unido
- 01213 547786
4,8
Excelente
163 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The manager Lydia is excellent
The manager Lydia is excellent. Very friendly and professional. She is always looking for ways to improve customers shopping experience. Store also has a good balance of both mens and womens clothing
5 de novembro de 2022
Resposta da FatFace - SUTTON COLDFIELD
Good Morning Mike
Thank you for sharing your recent experience in our Sutton Coldfield Store with us. Please be assured that I will pass this onto the crew members involved for you.
EP
Recommend Sutton Coldfield Store
Very helpful and pleasant staff at Sutton Coldfield store.
30 de outubro de 2022
Opinião espontânea
Resposta da FatFace - SUTTON COLDFIELD
Good Morning
Thank you for your email,
I am so pleased to hear of your recent experience in our Sutton Coldfield store. Please be assured that I will pass this onto the crew members involved.
EP
Helpful friendly staff.
Helpful friendly staff.
Good range of sizes available.
Great layout and choice of products.
26 de outubro de 2022
Opinião espontânea
Resposta da FatFace - SUTTON COLDFIELD
Good afternoon, Catherine
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Sutton Coldfield store.
Take care, JB
Shoes were very good quality
Shoes were very good quality. Staff were very friendly, helpful and efficient. Couldn’t ask for more!
18 de agosto de 2022
Resposta da FatFace - SUTTON COLDFIELD
Good Afternoon Jill,
Thank you for posting your review. I am happy to hear how content you were with your purchase. I am sure they look great! Have an amazing day -KC
Staff very polite
Staff very polite. Happy to take back returns. I then went in to purchase another item. There seemed to be lots of choice in store & the fitting rooms were uncrowded.
17 de agosto de 2022
Resposta da FatFace - SUTTON COLDFIELD
Hi Heather, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - SUTTON COLDFIELD
Hi Lizzie, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beautiful blouse & shirt.
Beautiful blouse & shirt purchased!! Lovely quality as always. Staff are so friendly & helpful too.
25 de julho de 2022
Resposta da FatFace - SUTTON COLDFIELD
Hi Sarah, thank you for your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service as always
7 de julho de 2022
Resposta da FatFace - SUTTON COLDFIELD
Good Afternoon Neil
Thank you for leaving us a 5* review !
We are pleased to hear you were happy with the service received.
Have a great day ! TG
Great customer service
The manager was very helpful in sorting out a problem with my online order. Thank you!
5 de julho de 2022
Resposta da FatFace - SUTTON COLDFIELD
Good Morning Jenny
Thank you for your review.
I am so pleased to hear of your recent experience in our Sutton Coldfield store. Please be assured that this will be passed onto the crew members involved.
Have a great day!
EP
Love this company
Love this company. Good quality clothes. Good selection for all ages
6 de junho de 2022
Resposta da FatFace - SUTTON COLDFIELD
Good afternoon Susan,
Thank you so much for your review, this is exactly what we love to hear from our lovely customers!
Have a great day!- DW
Splendid
FatFace offer quality clothing at good prices. Sutton Coldfield store staff are always very pleasant and helpful.
20 de maio de 2022
Resposta da FatFace - SUTTON COLDFIELD
Hi Christine
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received at our Sutton Coldfield Store. We hope you enjoy your new purchase.
Have a great day! DW
Resposta da FatFace - SUTTON COLDFIELD
Hi Rahul, thank you for your 5* review, I am so pleased to hear that you have had a great service and we look forward to welcoming you back soon. Take care, LE
Elise wide leg cords
These cords are the perfect fit, style and quality for me. Lovely fine soft needle cord which holds it’s shape after wash and wear without any need for ironing. High waisted, generous pockets and lovely flattering wide leg shape. Please can you make more of these trousers in other colours and fabrics?
29 de janeiro de 2022
Resposta da FatFace - SUTTON COLDFIELD
Thank you for your review we have passed your comments on to the product team CP
Always great quality clothes
Always great quality clothes. I did receive some trousers which weren't sized correctly but the person I spoke to was very helpful and organised a replacement quickly and without a fuss.
25 de janeiro de 2022
Resposta da FatFace - SUTTON COLDFIELD
Good morning,
Thank you for taking the time to leave us this review.
I am sorry to read that the product wasn't suitable, but glad we managed to help you find the right size in the end. If there is anything else we can support with,
please do not hesitate to get in touch.
Thank you again. LM
Be nice to the staff!
Young female member of staff, on her own in the store, was being shouted at by a customer. Staff member was very professional. Always find the staff in the Sutton Coldfield shop friendly and helpful.
21 de janeiro de 2022
Opinião espontânea
Resposta da FatFace - SUTTON COLDFIELD
Thank you Denise for taking the time to leave a lovely review!
Resposta da FatFace - SUTTON COLDFIELD
Thankyou for a wonderful review - CP
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