Service online and in store is always excellent .However, the Airlie sweatshirt looked really good but the sleeves were too long.Previous Airlie Sweatshirts had decent length arms so my husband’s arm... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 156 The Gracechurch Centre, B72 1PH Sutton�Coldfield, West Midlands, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Really liked this year’s winter collection, in terms of colours and the pj’s are particularly nice. However, I really want to single out the service of Amy in the Sutton Coldfield branch of Fatface. M... Ver mais
A empresa respondeu
First of all, I love the designs and the quality, then the convenience of being able to choose online or instore, and to get delivered home or pick up instore. I have always been welcomed when visitin... Ver mais
A empresa respondeu
My wife and I visited Fatface in Sutton Coldfield twice today not having had enough time to browse initially. Lydia, who was working on her own that day couldn't have been more helpful and chatty, gi... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
Unit 156 The Gracechurch Centre, B72 1PH, Sutton�Coldfield, West Midlands, Reino Unido
- 01213 547786
4,8
Excelente
186 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Shoes were very good quality
Shoes were very good quality. Staff were very friendly, helpful and efficient. Couldn’t ask for more!
18 de agosto de 2022
Resposta da FatFace - SUTTON COLDFIELD
Good Afternoon Jill,
Thank you for posting your review. I am happy to hear how content you were with your purchase. I am sure they look great! Have an amazing day -KC
Staff very polite
Staff very polite. Happy to take back returns. I then went in to purchase another item. There seemed to be lots of choice in store & the fitting rooms were uncrowded.
17 de agosto de 2022
Resposta da FatFace - SUTTON COLDFIELD
Hi Heather, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - SUTTON COLDFIELD
Hi Lizzie, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beautiful blouse & shirt.
Beautiful blouse & shirt purchased!! Lovely quality as always. Staff are so friendly & helpful too.
25 de julho de 2022
Resposta da FatFace - SUTTON COLDFIELD
Hi Sarah, thank you for your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service as always
7 de julho de 2022
Resposta da FatFace - SUTTON COLDFIELD
Good Afternoon Neil
Thank you for leaving us a 5* review !
We are pleased to hear you were happy with the service received.
Have a great day ! TG
Great customer service
The manager was very helpful in sorting out a problem with my online order. Thank you!
5 de julho de 2022
Resposta da FatFace - SUTTON COLDFIELD
Good Morning Jenny
Thank you for your review.
I am so pleased to hear of your recent experience in our Sutton Coldfield store. Please be assured that this will be passed onto the crew members involved.
Have a great day!
EP
Love this company
Love this company. Good quality clothes. Good selection for all ages
6 de junho de 2022
Resposta da FatFace - SUTTON COLDFIELD
Good afternoon Susan,
Thank you so much for your review, this is exactly what we love to hear from our lovely customers!
Have a great day!- DW
Splendid
FatFace offer quality clothing at good prices. Sutton Coldfield store staff are always very pleasant and helpful.
20 de maio de 2022
Resposta da FatFace - SUTTON COLDFIELD
Hi Christine
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received at our Sutton Coldfield Store. We hope you enjoy your new purchase.
Have a great day! DW
Resposta da FatFace - SUTTON COLDFIELD
Hi Rahul, thank you for your 5* review, I am so pleased to hear that you have had a great service and we look forward to welcoming you back soon. Take care, LE
Elise wide leg cords
These cords are the perfect fit, style and quality for me. Lovely fine soft needle cord which holds it’s shape after wash and wear without any need for ironing. High waisted, generous pockets and lovely flattering wide leg shape. Please can you make more of these trousers in other colours and fabrics?
29 de janeiro de 2022
Resposta da FatFace - SUTTON COLDFIELD
Thank you for your review we have passed your comments on to the product team CP
Always great quality clothes
Always great quality clothes. I did receive some trousers which weren't sized correctly but the person I spoke to was very helpful and organised a replacement quickly and without a fuss.
25 de janeiro de 2022
Resposta da FatFace - SUTTON COLDFIELD
Good morning,
Thank you for taking the time to leave us this review.
I am sorry to read that the product wasn't suitable, but glad we managed to help you find the right size in the end. If there is anything else we can support with,
please do not hesitate to get in touch.
Thank you again. LM
Be nice to the staff!
Young female member of staff, on her own in the store, was being shouted at by a customer. Staff member was very professional. Always find the staff in the Sutton Coldfield shop friendly and helpful.
21 de janeiro de 2022
Opinião espontânea
Resposta da FatFace - SUTTON COLDFIELD
Thank you Denise for taking the time to leave a lovely review!
Resposta da FatFace - SUTTON COLDFIELD
Thankyou for a wonderful review - CP
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.