Super easy to find events and book tickets. Also offer a concession for wheelchair bound individuals and their carers.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Amending my review because the organiser Fatsoma were not the issue and I have left a review for the venue instead. Myself & 4 friends attended the Motown day party in Cardiff on 27th June 2... Ver mais
A empresa respondeu
I continued to put my discount code of 15% in, and it doesn’t appear to have given me the discount. Very frustrating and doesn’t give me a positive feeling about the company. Unsure if I would use it... Ver mais
A empresa respondeu
Good communication. Kept me informed of the delivery schedule, was delivered relatively quickly. The mat feels cool and hopefully the dog will sit on it!
Informações sobre a empresa
Escrito pela empresa
Fatsoma is an event marketing platform that enables event promoters to connect with their fans and sell out events.
Informações de contacto
Jactin house, 24 Hood St, Ancoats, Manchester , M4 6WX, Manchester, Reino Unido
- fatsoma.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very easy to make a booking for the day
Very easy to make a booking for the day
Super easy to find events
Super easy to find events and book tickets. Also offer a concession for wheelchair bound individuals and their carers.
I would avoid this company at all costs
I would avoid this company at all costs.
I booked to attend an event through Fatsoma and the event was subsequently cancelled. I received a refund for the event but was charged £32(!!) in booking fees which Fatsoma has refused to return, despite the event never actually taking place. They claimed that this was due to processing the transaction and refund and handling communications, but how this amounts to £32 is beyond me. It is gouging customers / event-goers which are the very people which have supported its success to date.
There are better booking platforms out there which are much more reasonable and less predatory in their tactics and I would highly recommend avoiding Fatsoma in favour of another platform.
Fast and easy process got my ticket no…
Fast and easy process got my ticket no problem 👍🏻👍🏻👍🏻
Quick and easy to complete the booking
Disaster
Disaster, so far. Wrong confirmation concert sent to me, in a different country.
So far only an AI bot for contact.
I still await solution.

Resposta da Fatsoma
Asal Kolaar event was so bad
Asal Kolaar event was so bad. Did not sing more than 1 song

Resposta da Fatsoma
Very easy to purchase tickets no hassle…
Very easy to purchase tickets no hassle at all pick event and time pay job done had email tickets instantly
Promo code not applicable
They sent me an email with a promo code. I went to book the tickets and the seats were already filled or promo code was no longer available. Was there ever any seats available at the 15% off or was it a bait and switch opportunity? Not sure I like thought.

Resposta da Fatsoma
Terrible experience
Terrible experience. So upset. Inadvertently ordered duplicate tickets for the same night. Different times. I did not have opportunity to view cart prior to check out. I immediately emailed and basically told tough luck. No refunds. They are in UK therefore 5 hrs ahead of US. Still haven't heard from anyone after my 4th email. Very annoyed wirh customer experienceand service.. Never again. Fatsoma should provide a way to communicate not with a do not reply email if the want more information. The issue was with the platform.

Resposta da Fatsoma
A very easy site to use
A very easy site to use, got my tickets instantly great service.
We were not allowed to enter by the…
We were not allowed to enter by the security staff for no reason. They refused to let me and my friends go inside without giving any explanation. We have already sent you a message on Instagram, and we would appreciate it if you could look into this.

Resposta da Fatsoma
Cancelled our FIFA final tickets
Cancelled our FIFA final tickets - no email, no warning, no refund in sight
Booked tickets through this company for a group of 16 to watch the FIFA final at Big Penny Social. The event was cancelled with absolutely no notice - no email, no notification of any kind. We only found out after the fact, once plans were already made and the day was already blocked out.
For an event this size, with this many people involved, that's a serious failure. No communication before the cancellation, none after, and still no clarity on refund timelines or any offer of compensation for the inconvenience.
If you're planning something as a group do not book through this company. There's no guarantee you'll actually be told if it falls through.
No it is intended for you. We never received any notification and were told by the venue that you “Fatsoma” had cancelled the event. I’ve attached my reference number. 8462435620201136 And 812853241278778. Please send my refund today.

Resposta da Fatsoma
Attended Motown in skipton more like a…
Attended Motown in skipton more like a disco very little Motown played

Resposta da Fatsoma
Discount code not done
I continued to put my discount code of 15% in, and it doesn’t appear to have given me the discount. Very frustrating and doesn’t give me a positive feeling about the company. Unsure if I would use it again or recommend it to someone

Resposta da Fatsoma
Good communication
Good communication. Kept me informed of the delivery schedule, was delivered relatively quickly. The mat feels cool and hopefully the dog will sit on it!
Simple to order and navigate
Quick and easy and so straight forward…
Quick and easy and so straight forward to make a booking and purchase tickets, cant wait to see Red Richardson...
Bit misleading with welcome code
Bit misleading with welcome code. Hadn’t realised it was only on a certain number of tickets which feels a bit mean-spirited.

Resposta da Fatsoma
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.






