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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

J’ai passé trois commandes sur le site. Malgré qualité médiocre des pièces j’adore le design des vêtements et les motifs des tissus. Pourtant ma dernière commande ne m’est jamais parvenue. Au débu... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Check the returns policy carefully before buying, they have a super strict return policy. I bought a leather bag from Feners and didnt like the way it looked when I got it. I started the return proced... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

the feners team helped me immediately with my request, they were super helpful and supportive. Thank you so much!

A empresa respondeu

Classificada 5 em 5 estrelas

I love my everyday aged beige booties 🧡 I am planning to wear them with a nice summer dress when it gets warmer... HOWEVERt I am also currently exploring ways to integrate them into my Dutch w... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de botas

Escrito pela empresa

Small independent brand from Barcelona. Women-founded, we design & craft sustainable shoes in Spain.


Informações de contacto

2,6

Mau

TrustScore: 2.5 em 5

214 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Sexy and sustainable

Great great fit. I ordered a bikini with layover skirt, sooo beautiful. I wore it all holiday long, at the pool, beach, for a little hike, dressed up with jewels,.. Many options! Sexy and sustainable, I love it.

19 de julho de 2025
Opinião espontânea
logótipo da feners.com

Resposta da feners.com

Hi love, thank you so much for sharing your excitement! ✨ We’re thrilled to know your bikini with the layover skirt made you feel sexy, beautiful and sustainable all holiday long... that’s exactly why we do what we do. Can’t wait to see you shine in more of our pieces very soon.
Sending love from Barcelona,
Team Feners

Classificada 5 em 5 estrelas

I ordered two pieces to Greece and my…

I ordered two pieces to Greece and my order came in less than a week! So the delivery is pretty fast. The quality is very good and I love the set I chose! ♥️♥️♥️

4 de agosto de 2025
Opinião espontânea
logótipo da feners.com

Resposta da feners.com

Hi love, thank you so much for sharing your excitement! ✨ We’re thrilled to know your pieces made it to Greece so quickly and that you’re loving the set you chose... that’s exactly why we do what we do. Can’t wait to see you shine in more of our pieces very soon.
Sending love from Barcelona,
Team Feners

Classificada 1 em 5 estrelas

Kwaliteit van de top is waardeloos

Kwaliteit van de top is waardeloos, de naden zijn heel slecht gemaakt, alsof het van een goedkope Chinese webshop komt. Bestel hier alsjeblieft niet… om de waardeloze kwaliteit top terug te sturen vragen ze verzendkosten van €15… echt gestoord!!!

21 de agosto de 2025
Opinião espontânea
logótipo da feners.com

Resposta da feners.com

Hi, thank you for taking the time to share your feedback. We’re truly sorry to read about your experience and understand how disappointing this must have been.

We’d like to clarify that all our pieces are designed in Barcelona and handcrafted by local artisans in Portugal. Quality is at the core of what we do, so we’re very sorry to hear that your top did not meet your expectations. Regarding the return, shipping costs are clearly detailed in our store policies, but we understand this may not have been clear enough... and we’ll review how we communicate this to make it more transparent.

We take your comments seriously and will use them to improve both our products and customer experience.

Sending our apologies from Barcelona,
Team Feners

Classificada 5 em 5 estrelas

Low rating is insane

I live in Charleston, SC and they ship from outside the US. I needed my stuff for a trip and I was worried as well but still took the risk. My stuff came in 3 days. It looks AMAZING.

I just posted an instagram in my outfit in Greece as well. Not sure why they have a 2.8. I would give it a 10000+ if I could

28 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible

Looking at the website they claim 4.8 rating in trustpilot. When the reality is completly different. I ordered skirt and top and since my payment I did not have any info about the shipping which supposed to be express. They are not answering the emails. Customer service tragedy.

1 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Attention arnaque !!

Attention arnaque !!!
J’ai passé une commande il y’a deux semaines et je n’ai pas reçu de confirmation avec mon suivi de colis. Le service de réclamation de réponds pas aux e-mails. Je vais faire opposition à mon paiement au près de Paypal.

17 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

No updates in two weeks

I placed my order 2 weeks ago and have not received any updates since, despite emailing twice.

Willing to remove this review if I can have a response to my email, otherwise I will be asking my bank to reclaim the payment.

10 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Incredibly unique piece!!!

I bought the caracola dress for an upcoming vegas trip (ordered in the U.S.) and when I tell you this is the one of the most unique piece I have in my closet!! The colors are stunning. Shipping was also so fast, I was quite shocked given that they’re based in Spain. I reached out to their customer service regarding a shipping question and they responded so professionally and quick! I’m so incredibly happy with my purchase I feel like I have a piece of Spain in my wardrobe!

20 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Extremely Disappointed – No Product, No Response

Order: #FEN53718
I placed an order for a bikini from Feners.com on April 7, 2025. The payment was withdrawn from my account the same day, but as of today (May 6), the item has still not been shipped.

According to consumer protection laws, it’s illegal to charge for an online purchase before the item has actually been dispatched – yet that’s exactly what Feners has done.

I contacted their customer support via email on April 28, but have received no reply. Aside from the original order confirmation, there has been complete silence. This is unacceptable.

This brand feels like a scam, and I cannot recommend this company to anyone.

6 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered 8 december 2024 as a present…

Ordered 8 december 2024 as a present for christmas. Well that was certainly not the case. Today is 31 januari and still not recieved anything. A good customer service? Mailed 4 times and filled in the contact form and also untill today no contact. Think that is the reason they dont show a phone number. Dont order here bad service and no communication!

8 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Poor customer service and long wait…

Poor customer service and long wait time.
I have ordered from feners previously and had no issues. I love the designs, however I had a shocking experience recently where I ordered a two piece in April to have for the summer which I only received in September. I was sent the wrong items twice. As compensation I was offered 15% off my next order. Why would I want to order again when it took 5 months to receive my order? Maybe order now if you would like an item for next summer.

1 de setembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered a skirt and a dress back in…

I ordered a skirt and a dress back in ….. and here’s my order number: FEN48653. It’s unbelievable that summer is already over, and I still haven’t received what I paid for. I want a refund because the payment was taken from my account. Give me my money back, thank you!

4 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Good quality

I love the items that I received, the fabric is amazing and the fit even better!

23 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Love it

Ordered on pre-order and order was dispatched on day promised and didn't take long to arrive. Love the top - great quality and exactly as advertised.

22 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Love all things Feners! 100/10

I love all my Feners pieces from my first pair of Le Jour Noir Vegan boots back in 2021 now to my Punta Fina sandals and knitwear in 2024, I am always so impressed by the detail, craftsmanship, styles, fit, and speed of delivery. Feners has become my go-to brand when looking for something truly one-of-a-kind for both everyday and special occasions.

20 de agosto de 2024
Opinião espontânea

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