J’ai passé trois commandes sur le site. Malgré qualité médiocre des pièces j’adore le design des vêtements et les motifs des tissus. Pourtant ma dernière commande ne m’est jamais parvenue. Au débu... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
J’ai passé trois commandes sur le site. Malgré qualité médiocre des pièces j’adore le design des vêtements et les motifs des tissus. Pourtant ma dernière commande ne m’est jamais parvenue. Au débu... Ver mais
A empresa respondeu
Check the returns policy carefully before buying, they have a super strict return policy. I bought a leather bag from Feners and didnt like the way it looked when I got it. I started the return proced... Ver mais
A empresa respondeu
the feners team helped me immediately with my request, they were super helpful and supportive. Thank you so much!
A empresa respondeu
I love my everyday aged beige booties 🧡 I am planning to wear them with a nice summer dress when it gets warmer... HOWEVERt I am also currently exploring ways to integrate them into my Dutch w... Ver mais
A empresa respondeu
Small independent brand from Barcelona. Women-founded, we design & craft sustainable shoes in Spain.
Bonavista 16, 08012, Barcelona, Espanha
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
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Great great fit. I ordered a bikini with layover skirt, sooo beautiful. I wore it all holiday long, at the pool, beach, for a little hike, dressed up with jewels,.. Many options! Sexy and sustainable, I love it.

Resposta da feners.com
I ordered two pieces to Greece and my order came in less than a week! So the delivery is pretty fast. The quality is very good and I love the set I chose! ♥️♥️♥️

Resposta da feners.com
Kwaliteit van de top is waardeloos, de naden zijn heel slecht gemaakt, alsof het van een goedkope Chinese webshop komt. Bestel hier alsjeblieft niet… om de waardeloze kwaliteit top terug te sturen vragen ze verzendkosten van €15… echt gestoord!!!

Resposta da feners.com
I live in Charleston, SC and they ship from outside the US. I needed my stuff for a trip and I was worried as well but still took the risk. My stuff came in 3 days. It looks AMAZING.
I just posted an instagram in my outfit in Greece as well. Not sure why they have a 2.8. I would give it a 10000+ if I could
Ordered something over two months ago- took my money and it never arrived, I emailed them twice to query, still nothing.
Looking at the website they claim 4.8 rating in trustpilot. When the reality is completly different. I ordered skirt and top and since my payment I did not have any info about the shipping which supposed to be express. They are not answering the emails. Customer service tragedy.
Attention arnaque !!!
J’ai passé une commande il y’a deux semaines et je n’ai pas reçu de confirmation avec mon suivi de colis. Le service de réclamation de réponds pas aux e-mails. Je vais faire opposition à mon paiement au près de Paypal.
I placed my order 2 weeks ago and have not received any updates since, despite emailing twice.
Willing to remove this review if I can have a response to my email, otherwise I will be asking my bank to reclaim the payment.
I bought the caracola dress for an upcoming vegas trip (ordered in the U.S.) and when I tell you this is the one of the most unique piece I have in my closet!! The colors are stunning. Shipping was also so fast, I was quite shocked given that they’re based in Spain. I reached out to their customer service regarding a shipping question and they responded so professionally and quick! I’m so incredibly happy with my purchase I feel like I have a piece of Spain in my wardrobe!
Order: #FEN53718
I placed an order for a bikini from Feners.com on April 7, 2025. The payment was withdrawn from my account the same day, but as of today (May 6), the item has still not been shipped.
According to consumer protection laws, it’s illegal to charge for an online purchase before the item has actually been dispatched – yet that’s exactly what Feners has done.
I contacted their customer support via email on April 28, but have received no reply. Aside from the original order confirmation, there has been complete silence. This is unacceptable.
This brand feels like a scam, and I cannot recommend this company to anyone.
J’ai acheté il y a plus d’un mois 2 tops et un sac. Le sac était manquant dans le colis et depuis je n’ai pas de nouvelle, personne ne me répond !! C’est lamentable !
Ordered 8 december 2024 as a present for christmas. Well that was certainly not the case. Today is 31 januari and still not recieved anything. A good customer service? Mailed 4 times and filled in the contact form and also untill today no contact. Think that is the reason they dont show a phone number. Dont order here bad service and no communication!
Long wait...until summer was over.
And the worst fabric - damaged after one wash the top. This was a waste of money.
Poor customer service and long wait time.
I have ordered from feners previously and had no issues. I love the designs, however I had a shocking experience recently where I ordered a two piece in April to have for the summer which I only received in September. I was sent the wrong items twice. As compensation I was offered 15% off my next order. Why would I want to order again when it took 5 months to receive my order? Maybe order now if you would like an item for next summer.
I ordered a skirt and a dress back in ….. and here’s my order number: FEN48653. It’s unbelievable that summer is already over, and I still haven’t received what I paid for. I want a refund because the payment was taken from my account. Give me my money back, thank you!
I love the items that I received, the fabric is amazing and the fit even better!
Absolutely love the brand. Everything Feners does is amazing. Great quality, and affordable. One of my favorites since they’ve launched.
Ordered on pre-order and order was dispatched on day promised and didn't take long to arrive. Love the top - great quality and exactly as advertised.
I love all my Feners pieces from my first pair of Le Jour Noir Vegan boots back in 2021 now to my Punta Fina sandals and knitwear in 2024, I am always so impressed by the detail, craftsmanship, styles, fit, and speed of delivery. Feners has become my go-to brand when looking for something truly one-of-a-kind for both everyday and special occasions.
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