The man and van never turned up or answered the phone and left me stranded at the weekend (waited over an hour). Their phone lines don’t operate on the weekends. They would only refund my deposit and... Ver mais
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Leia as opiniões dos outros
Fantastic service. Everything very well-arranged through the company. Customer service were friendly and considerate. When Niko and his colleague arrived, they really went above and beyond - doing mas... Ver mais
A empresa respondeu
Mark was really great from start to finish. Communication was great and he turned up exactly on time. It wasn’t an easy move due to lack of parking, heavy furniture and the front door lock refusing to... Ver mais
A empresa respondeu
Mover pulled out leaving me 3 days notice. AnyVan quoted £4.2K and reduced to £3.6K - found FMMAV through Google, booked and paid online, was contacted within a few hours by them / then the service pr... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Find My Man and Van is a managed marketplace that provides pre-vetted man and van services across the UK. We operate a single, central platform that connects customers directly with trusted local operators, while maintaining oversight of service standards, availability, and booking experience. Unlike directories or comparison sites, we do not list open options for users to evaluate independently. Every booking is handled through our platform, with service providers operating within defined quality, pricing, and availability controls. Our role is to make booking a man and van service simple, reliable, and consistent. Customers receive clear service options, transparent pricing, and direct booking without needing to compare multiple external providers. We focus on short-notice moves, local transport, and flexible van services in major UK cities, supporting thousands of bookings each month through a unified marketplace experience.
Informações de contacto
International House, EC1A 2BN, London, Reino Unido
- 0333 123 0240
- help@findmymanandvan.co.uk
- findmymanandvan.co.uk
4,5
Excelente
4 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Incredible service
Incredible service. my 3 1/2 hour move only took 1 1/2 hours door to door including loading in and loading out. very polite and kind gent! 10/10 service!
7 de agosto de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Eve, thank you so much for your wonderful review! We’re thrilled to hear that your move went smoothly and efficiently. Our team takes pride in providing top-notch service, and it’s fantastic to know that our efforts made a positive impact on your experience.
If you ever need assistance again or have any questions, please don’t hesitate to reach out at 0333 123 0240. We look forward to serving you in the future!
Thanks,
Megan
Find My Man and Van
Absolutely dreadful experience
Absolutely dreadful experience.
I was quoted a reasonable amount after providing a very detailed inventory and went ahead with the booking.
The night before i received a phone call from a man who upped the price to £500 and claimed this would ensure a swift and complete move. Direct quote “we will not stop until all your belongings are moved”. This was a lie. They arrived far too early, I was not even there as I was picking up the keys to the new place.
About half way through the day the man told me he needed more money to pay for “his” workers. To add insult to injury they then downed tools before 5pm and said they were finished for the day. The man was intimidating and ended up charging almost £800 and would only accept cash. My old house was nowhere near empty. I pointed this out and was told that “his” workers finished at 5pm and there was nothing he could do. He made sure to get the cash off me before telling me this mind you.
I am disgusted by the way this team behaved. I was totally ripped off and had to hire another van the next day in order to finish the move. NEVER USE THIS COMPANY. The initial quote will be a lie and they will then sub-contract your move to god knows who. I cannot understate how bad my experience was. It’s unfortunate that Trustpilot will not allow a “No Stars” review as this company deserves none.
Appalling customer service accompanied by intimidating tactics to obtain more money than was i initially agreed. A complete scam. I intend to report this company to Trading Standards as a result.
31 de março de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi,
Thank you for your feedback, we are sorry to hear that you feel you had a less than satisfactory experience through our platform.
Regrettably, you failed to reach out to us either on the day of your move in March or before posting this review. As a result, we were not afforded an opportunity to offer our assistance or seek a resolution for any issues that may have arisen.
Sincerely,
Megan,
Find My Man and Van
Solomon was fantastic
Solomon was fantastic! Everything was handled quickly, carefully, and professionally. I’ll definitely be using him again for my next move!
9 de agosto de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Iza, thank you so much for your wonderful feedback! We’re thrilled to hear that Solomon provided you with fantastic service during your move. Our team strives to make every experience seamless and professional, and it's great to know that he met those expectations.
We look forward to assisting you again for your next move! If you have any questions or need further assistance, feel free to reach out to us at 0333 123 0240. Safe travels!
Thanks,
Megan
Find My Man and Van
Very professional service and made the…
Very professional service and made the job so much easier.
6 de agosto de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Jack,
Thank you so much for your kind words about Find My Man and Van!
We're pleased to hear that our service made your job easier. Our team is dedicated to providing a professional experience, and it's wonderful to know that we met your expectations.
If you ever need assistance again, please don’t hesitate to reach out at 0333 123 0240. We look forward to serving you in the future!
Kind regards,
Sam
Find My Man and Van
on time
on time . was great driver really pleasent,helpful . carful with my belongings
6 de agosto de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Colin, thank you for your wonderful feedback about your recent experience with Find My Man and Van! We're thrilled to hear that our driver was pleasant, helpful, and took great care of your belongings. Providing excellent service is our top priority, and it's always rewarding to know we're meeting those expectations.
If you need any assistance in the future or have further comments, please don't hesitate to reach out to us at 0333 123 0240. Safe travels!
Thanks,
Megan
Find My Man and Van
Smooth Moves
The move went smoothly. The staff were amazing at rearranging my move when I needed to - free of charge. The driver was good. Would recommend.
1 de agosto de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Oliver, thank you so much for your wonderful feedback about Find My Man and Van! We're thrilled to hear that your move went smoothly and that our team was able to accommodate your needs without any extra charge. Our staff takes pride in providing excellent service, and it's rewarding to know that their efforts made a positive impact on your experience.
If you ever need assistance again in the future, please don't hesitate to reach out to us at 0333 123 0240. We look forward to helping you again!
Thanks,
Megan
Find My Man and Van
Big up Georgi
Mover was friendly, skilled, fast and helpful. Very grateful!
31 de julho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Thank you for your wonderful feedback, Bram! We're thrilled to hear that you had such a positive experience with our mover. It's great to know that their friendliness, skill, and efficiency made your moving process easier. We appreciate you taking the time to share your thoughts and look forward to assisting you again in the future.
If you need anything else or have further questions, feel free to reach out to us at 0333 123 0240!
Thanks,
Megan
Find My Man and Van
We had a very bad experience
We had a very bad experience! Booking was cancelled the day before our move. We expected nothing. Scary.
4 de agosto de 2025
Opinião espontânea
Resposta da Find My Man and Van
Dear Maridel,
Thank you for your feedback, we are sorry to hear that you feel you had a less than satisfactory experience through our platform. We value all feedback and are continually looking to improve the service we offer, and will be taking appropriate measures to ensure any issues are remedied for future customers.
We truly regret that your service provider could not accept your booking, and we apologise for any trouble this may have caused. Sadly, such situations can arise due to technical problems with the moving vans or personal circumstances affecting the movers, like health issues. We completely understand how frustrating this must be for you and made considerable efforts to identify an appropriate alternative; however, in this case, it simply was not feasible.
Sincerely,
Megan,
Find My Man and Van
I am really satisfied with my mover
I am really satisfied with my mover. He was very professional, timely and was explaining everything in a detailed manner. I would definitely hire him again and would recommend to others too.
29 de julho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Katerina, thank you so much for your kind words! We’re thrilled to hear that your mover provided you with a professional and detailed service. Our team works hard to ensure a smooth moving experience for all our customers, and it’s wonderful to know that we met your expectations.
We appreciate your recommendation and look forward to assisting you again in the future! If you have any questions or need support, feel free to reach out to us at 0333 123 0240.
Thanks,
Megan
Find My Man and Van
Recommended
They worked very hard.
Gave constructive help.
Polite and professional
at all times
even when the going got tough.
They held it together.
Got the job done.
29 de julho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi, thank you so much for your kind words about Find My Man and Van! We truly appreciate your recognition of our team's hard work and professionalism, especially during challenging situations. Your satisfaction is our priority, and we're thrilled to hear that we met your expectations.
If you ever need our services again or have any questions, please don't hesitate to reach out at 0333 123 0240. We're here to help!
Thanks,
Megan
Find My Man and Van
Very efficient move
Very efficient mover, accommodating and friendly. They were careful with anything fragile, nothing damaged.
30 de julho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Alexander,
Thank you for taking the time to share your positive experience with Find My Man and Van!
We're pleased to hear that our team was efficient, accommodating, and took great care with your fragile items. Your kind words motivate us to continue providing excellent service.
If you ever need assistance again or have any questions, feel free to reach out to us at 0333 123 0240. We're here to help!
Many thanks,
Sam
Find My Man and Van
I was a little apprehensive using this…
I was a little apprehensive using this service as it was much cheaper than other quotes I’d received. However, I cannot fault it. My driver, Yibrah, arrived promptly, got us from A to B efficiently and was very friendly. Yibrah was extremely helpful, assisting even when he didn’t have to. Moving is a very stressful time but this made it much easier. Thank you.
30 de julho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Eilidh,
Thank you for sharing your wonderful experience with Find My Man and Van!
We’re glad to hear that Yibrah provided you with prompt and friendly service during your move. We understand how stressful moving can be, so it’s great to know that we could help make the process easier for you. Your kind words will surely be appreciated by Yibrah and the entire team.
If you ever need our services again or have any questions, don't hesitate to reach out at 0333 123 0240. Safe travels to your new home!
Best regards,
The Find My Man and Van Team
Arrived prompt and gave an excellent…
Arrived prompt and gave an excellent service
1 de agosto de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Valerie,
Thank you so much for your kind words about Find My Man and Van!
We're thrilled to hear that you received prompt service and that our team was able to provide you with an excellent experience. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you need our services again or have any questions, feel free to reach out to us at 0333 123 0240. We look forward to assisting you in the future!
Kind regards,
Sam
Find My Man and Van
Great service
Needed to move a few bulky heavy items from my mums house to mine so used this site for a man and van. Niko arrived on time in a van much larger than I’d booked and nothing was an issue. We were loaded and unloaded in minutes. Very good service will use again when needed.
31 de julho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Kierran,
Thank you for sharing your positive experience with Find My Man and Van!
We're pleased to hear that Niko provided excellent service and arrived with a larger van to accommodate your needs. It's fantastic to know that the loading and unloading were quick and efficient. We appreciate your kind words and look forward to serving you again in the future.
If you ever need assistance or have questions, please don’t hesitate to reach out at 0333 123 0240.
Best regards,
The Find My Man and Van Team
Great smooth service,very accurate with…
Great smooth service,very accurate with time,with fair pricing.we only took 30mins out of 1hr.thank you very much.highly recommended.
30 de julho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Sharon,
Thank you so much for your kind words about Find My Man and Van!
We're thrilled to hear that you found our service smooth and timely, and we truly appreciate your recommendation. Our team strives to provide efficient and fair pricing for all our customers, and it's wonderful to know that we met your expectations.
If you ever need assistance again, please don’t hesitate to reach out at 0333 123 0240. Thank you once again!
Kind regards,
Sam
Find My Man and Van
Excellent experience
Excellent experience , was frantically trying to find a van (mover) and booked through the website. I had Zareef Ahmed who accepted my long journey move. Great communication, delicate handling of items, good conversations skills, and all done within the time allocated .
Thanks so much Zareef Ahmed
31 de julho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Manno,
Thank you so much for your wonderful review!
We're glad to hear that Zareef Ahmed provided such excellent service during your move. Great communication and careful handling are crucial during a long journey, and it sounds like he excelled in both aspects. We truly appreciate your feedback, as it helps us recognize our team members who go above and beyond.
If you need assistance in the future, please don't hesitate to reach out at 0333 123 0240. Safe travels with your new adventure!
Many thanks,
Sam
Find My Man and Van
Resposta da Find My Man and Van
Hi Carolyn,
Thank you so much for your kind words!
We’re thrilled to hear that you had a great experience with Find My Man and Van. Our team strives to provide fabulous service, and it’s wonderful to know that we met your expectations.
If you ever need assistance again, please don’t hesitate to reach out at 0333 123 0240. We look forward to serving you in the future!
Kind regards,
Sam
Find My Man and Van
The mover were professional and polite…
The mover were professional and polite and very supportive. They arrived on time and finished in record time also. Thank you for the excellent service
25 de julho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Shalom,
Thank you so much for your wonderful feedback!
We're thrilled to hear that our team provided you with professional and supportive service during your move. Timeliness and efficiency are key to a smooth experience, and we’re glad we could meet those expectations for you.
If you ever need assistance again, please don’t hesitate to reach out at 0333 123 0240. We appreciate your kind words and hope to serve you again in the future!
Kind regards,
Sam
Find My Man and Van
Professional and accommodating…
Aaron kept me informed of his arrival time on the morning of the job.
The guys worked very hard, were professional, polite and helpful.
Would definitely recommend them and will use them again in the future.
25 de julho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Amanda,
Thank you so much for your kind words and for taking the time to share your experience with Find My Man and Van!
We're pleased to hear that Aaron and the team provided you with timely updates and delivered such professional service. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
If you need anything else or have questions, feel free to reach out at 0333 123 0240.
Many thanks
Sam
Find My Man and Van
Easy process and excellent driver
Very easy to book and organise. The whole process was easy to follow and all information about my driver and pick up was provided via text.
My driver, Jason, was great. He was very friendly and efficient, ensuring all my belongings were moved from A to B safely. He made the process stress-free! Thank you
20 de junho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi SJ,
Thank you so much for your wonderful feedback about your experience with Find My Man and Van!
We're thrilled to hear that the booking process was easy and that Jason provided such friendly and efficient service. Our team works hard to ensure a smooth experience for our customers, and it’s fantastic to know that we succeeded in making your move stress-free.
If you ever need assistance again in the future, please don’t hesitate to reach out to us at 0333 123 0240. Safe travels with your belongings!
Best regards,
The Find My Man and Van Team
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