The man and van never turned up or answered the phone and left me stranded at the weekend (waited over an hour). Their phone lines don’t operate on the weekends. They would only refund my deposit and... Ver mais
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Leia as opiniões dos outros
Fantastic service. Everything very well-arranged through the company. Customer service were friendly and considerate. When Niko and his colleague arrived, they really went above and beyond - doing mas... Ver mais
A empresa respondeu
Mark was really great from start to finish. Communication was great and he turned up exactly on time. It wasn’t an easy move due to lack of parking, heavy furniture and the front door lock refusing to... Ver mais
A empresa respondeu
Mover pulled out leaving me 3 days notice. AnyVan quoted £4.2K and reduced to £3.6K - found FMMAV through Google, booked and paid online, was contacted within a few hours by them / then the service pr... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Find My Man and Van is a managed marketplace that provides pre-vetted man and van services across the UK. We operate a single, central platform that connects customers directly with trusted local operators, while maintaining oversight of service standards, availability, and booking experience. Unlike directories or comparison sites, we do not list open options for users to evaluate independently. Every booking is handled through our platform, with service providers operating within defined quality, pricing, and availability controls. Our role is to make booking a man and van service simple, reliable, and consistent. Customers receive clear service options, transparent pricing, and direct booking without needing to compare multiple external providers. We focus on short-notice moves, local transport, and flexible van services in major UK cities, supporting thousands of bookings each month through a unified marketplace experience.
Informações de contacto
International House, EC1A 2BN, London, Reino Unido
- 0333 123 0240
- help@findmymanandvan.co.uk
- findmymanandvan.co.uk
4,5
Excelente
4 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good service
Good service, connected with a great delivery company.
26 de julho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Sina,
Thank you for taking the time to share your positive experience with Find My Man and Van!
We're thrilled to hear that our service connected you with a great delivery company. Our goal is to make the moving process as seamless as possible, and it's wonderful to know we succeeded in your case.
If you need assistance in the future, please don't hesitate to reach out at 0333 123 0240. Safe travels!
Many thanks,
Sam
Find My Man and Van
All went as planned
All went as planned, no messing. Men were efficient and polite. Well worth the very inexpensive cost. A very happy customer .
25 de julho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Thalia,
Thank you for your wonderful feedback!
We're pleased to hear that everything went smoothly and that our team was both efficient and polite. Providing great service at an affordable price is what we strive for, and it's fantastic to know we met your expectations.
If you ever need assistance in the future, don’t hesitate to reach out to us at 0333 123 0240. We appreciate your support!
Best regards,
The Find My Man and Van Team
Mark was really great from start to…
Mark was really great from start to finish. Communication was great and he turned up exactly on time. It wasn’t an easy move due to lack of parking, heavy furniture and the front door lock refusing to unlock ten minutes before he arrived! Mark was unphased by this and pleasant and professional, taking care none of the furniture could be damaged. Highly recommend.
22 de julho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Erica,
Thank you so much for your wonderful feedback!
We're thrilled to hear that Mark provided you with exceptional service during your move. It's great to know that he handled the challenges with professionalism and care, ensuring your furniture was well taken care of. We truly appreciate your recommendation and are proud to have team members like Mark representing Find My Man and Van.
If you need assistance in the future, please don't hesitate to reach out to us at 0333 123 0240.
Best wishes,
The Find My Man and Van Team
Resposta da Find My Man and Van
Hi Paul, thank you for your wonderful feedback! We're thrilled to hear that you found our team to be helpful and courteous. Providing excellent service is our top priority, and it’s delightful to know we made a positive impact on your experience.
If you need any assistance in the future, please don’t hesitate to reach out at 0333 123 0240. We look forward to serving you again!
Thanks,
Megan
Find My Man and Van
Excellent experience
The men turned up as planned date and time. Good customer service. Worked very hard and effectively to get the job done and well within the time slot.
21 de julho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Gaynor, thank you so much for your kind words about Find My Man and Van! We’re thrilled to hear that our team met your expectations and provided effective service. Our goal is to make every move as smooth as possible, and it’s wonderful to know that our efforts resonated with you.
If you need assistance in the future, don’t hesitate to give us a call at 0333 123 0240. Safe travels ahead!
Thanks,
Megan
Find My Man and Van
Nice
Nice, helpful pair of guys. I only ordered a driver with a small van but they still came and did the job and were friendly throughout.
21 de julho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Fagan,
Thank you so much for your kind words about our team at Find My Man and Van!
It's great to hear that you found our drivers helpful and friendly, even for your smaller job. We believe that no task is too small, and we strive to provide exceptional service every time.
If you need assistance in the future, please don't hesitate to reach out at 0333 123 0240. We look forward to serving you again!
Kind regards,
Sam
Find My Man and Van
Very polite and quick work done
Very polite and quick work done, safely!
17 de julho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Kallirroi, thank you so much for your kind feedback! We're thrilled to hear that you found our team polite and efficient during your experience with Find My Man and Van. Ensuring a safe and swift service is our top priority, and it's wonderful to know we met your expectations.
If you ever need our services again or have any questions, please don't hesitate to reach out at 0333 123 0240. We look forward to serving you in the future!
Thanks,
Megan
Find My Man and Van
Arranged for a man and van the next day
Impressed with speed this company found a man and van for our removal. Punctual and polite. Took all the stress iut of tge move kn the day. However I feel the company booked a far bigger van than we needed and for 2hours when it took just 1 huur 15 mins. Listing everything didn't seem to help with this equation and left me to move all the other stuff which I felt couldn't be added to the van as it hadn't been listed and might have made us over-run our booked time. I'm not complaining about our driver - he was great - but feel somewhat short-changed. All the sites ask you to list but would it be easier and more satisfactory for the customer to book the right size van, fill it and then pay for the time and fuel actually used; doesn't stop the company, with their experience, giving an approximate quotation.
16 de julho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Kate,
Thank you for taking the time to share your experience with Find My Man and Van!
We're thrilled to hear that our team was punctual and polite, making your moving day less stressful. However, we truly appreciate your feedback regarding the van size and booking duration. Your insights are invaluable as they help us improve our services. We aim to provide tailored solutions that meet our customers' specific needs, and we’ll be sure to review this feedback with our team.
If there's anything else you'd like to discuss or if you have any further questions, please don't hesitate to reach out to us at 0333 123 0240. Safe travels in your new space!
Kind regards,
Sam
Find My Man and Van
Great service, no issues, would hire again
Georgi was easy to contact to arrange/finalise details. He arrived on time, was friendly and helped a lot with loading and unloading and was careful with fragile objects. Van was well driven, zero breakages. Hopefully not moving again soon but when I do I will definitely call Georgi.
14 de julho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Thank you for taking the time to share your experience with Find My Man and Van! We're thrilled to hear that Georgi provided such excellent service, from being punctual to handling your fragile items with care.
It means a lot to us when our team goes above and beyond for our customers. While we understand that moving isn’t always a frequent activity, we're here for you whenever you need us next! If you have any questions or need assistance in the future, please don't hesitate to reach out at 0333 123 0240.
Thanks,
Megan
Find My Man and Van
Easy to book
Easy to book, answered all my pre and post booking questions by phone and email.
Company that moved us, was very friendly, helpful and efficient. We travelled back in van with driver who was very friendly and respectful. I would definitely recommend.
29 de junho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Thank you for your wonderful review! We're thrilled to hear that your experience with Find My Man and Van was smooth and satisfactory. It's great to know our team was friendly and efficient throughout your move.
Your recommendation means a lot to us, and we can’t wait to assist you again in the future! If you need anything or have further questions, feel free to reach out at 0333 123 0240.
Thanks,
Megan
Find My Man and Van
The service worked well.
The service worked well.
The website could be made a bit more intuitive and user friendly. This was off set by the excellent customer service contacting me immediately after booking online to confirm and refine my booking to my requirements.
The driver was good too, flexible to suit my needs.
Would use them again.
9 de julho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi,
Thank you so much for your kind words about Find My Man and Van!
We're thrilled to hear that our customer service team was able to assist you promptly and tailor your booking to meet your needs. It's great to know that our driver provided the flexibility you were looking for. We appreciate your feedback regarding the website's intuitiveness, and we'll certainly take this into consideration as we strive to enhance our user experience. We look forward to serving you again in the future!
If you need anything else, feel free to reach out at 0333 123 0240.
Many thanks,
Sam
Find My Man and Van
Fantastic service
Fantastic service. Everything very well-arranged through the company. Customer service were friendly and considerate. When Niko and his colleague arrived, they really went above and beyond - doing massive amounts of work in 30 degree heat and packing the van expertly. They got all of our 2 bed apartment into one load and it never shifted in transit. Brilliant!
11 de julho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Sam,
Thank you so much for your wonderful review!
It's great to hear that you had a fantastic experience with Find My Man and Van. Our team, especially Niko and his colleague, always strives to go above and beyond for our customers, and it's great to know their hard work in challenging conditions made a positive impact on your move. We appreciate your kind words about our customer service and efficiency.
If you need assistance in the future or have any questions, please don't hesitate to reach out to us at 0333 123 0240. Wishing you all the best in your new home!
Kind regards,
Sam
Find My Man and Van
Resposta da Find My Man and Van
Thank you for your positive feedback!
We're thrilled to hear that you found our services at Find My Man and Van to be fast and efficient. Our team works hard to ensure a smooth experience for our customers, and it's great to know we met your expectations.
If you need assistance in the future, please don't hesitate to reach out to us at 0333 123 0240. We look forward to serving you again!
Kind regards,
Sam
Find My Man and Van
Punctual and polite
I didn’t get the day I wanted, but the removal men were punctual and polite. Communication was good throughout and my cabinet arrived well wrapped and in good order. The price was reasonable too.
7 de julho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Jeanette, thank you for your thoughtful review! We're pleased to hear that despite the rescheduling, our removal team was punctual and polite, and that you received your cabinet in great condition.
We strive for clear communication and reasonable pricing, so it's wonderful to know that these aspects met your expectations. If you ever need our services again or have any questions, please don’t hesitate to reach out to us at 0333 123 0240.
Thanks,
Megan
Find My Man and Van
Although we were able to bring all of…
Although we were able to bring all of our items in a single trip, the driver showed up with half of his van already full of items. Therefore we were almost forced to take multiple trips two and from properties.
On drop off and unloading items it started to rain, however the driver continued to quickly unload all items out of the van and leaving them in the rain. We had booked a two hour time slot both sides, and so had ample time to unload, but the driver was in a rush.
5 de julho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Ronan,
Thank you for sharing your feedback about your recent experience with Find My Man and Van. We're glad to hear that you were able to bring all of your items in a single trip and that the service provider helped unload the items at no additional cost!
However, we apologise for any confusion regarding the driver's van being partially full, as we can see that you had booked for a man & van service, wherein our FAQ’s we do explain that only our home & flat move services you will receive an empty van and for multi-item services your items may be loaded alongside other customers' goods.
If you have any further concerns or we can clarify anything else, please don’t hesitate to reach out at 0333 123 0240.
Thanks,
Megan
Find My Man and Van
The driver arrived right on time and…
The driver arrived right on time and proactively offered to assist me on some heavy stuffs. Truly appreciate!
6 de julho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Marco,
Thank you for your kind review, we are glad you had a great move with us! Should you need any assistance in future please feel free to call us on 0333 123 0240.
Thanks,
Megan
Find My Man and Van
Resposta da Find My Man and Van
Hi Andrew,
Thank you for your review, we are glad you had a great move with us and we thank you for your recommendation!
Should you need assistance in future please feel free to call us on 0333 123 0240.
Thanks,
Megan
Find My Man and Van
Excellent service
Excellent service! The move went smoothly, the driver was incredibly helpful carrying all the boxes up and down the stairs, dismantling furniture and did a great job loading the van! Couldn’t be happier and for a reasonable price too unlike some of the competitive quotes I’ve received. Will be using the company again!
2 de julho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Dominika,
Thank you for your lovely review, we are thrilled that you had a great move with us! Should you need assistance in future feel free to reach out on 0333 123 0240 and we will be happy to assist you.
Thanks,
Megan
Find My Man and Van
I made a last minute booking the day…
I made a last minute booking the day before my move and was then called the next morning to be told that my booking was being pushed back because they couldn’t find a driver, then texted me that there was no one available and said they’d refund me which I’m still waiting for. As a result I had to book my move through another company for almost 5 times the cost of my original booking with them.
30 de junho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi,
Thank you for your feedback, we always endeavour to confirm every booking made with us, however we do recommend booking in advance to gain confirmation, unfortunately 18 hours prior was too short notice in this instance.
We are able to confirm most short notice bookings and we did our very best to do so, so we apologise that no one in your area was available to confirm your booking in this case.
If you need any assistance in the future please feel free to call us on 0333 123 0240.
Thanks,
Megan
Find My Man and Van
Outstanding experience
I have used Find my Van and Man for first time. Everything went very smoothly, hassle free, for which I am grateful. The customer service team contacted me 2 days prior the booking date and they were very professional. I then realised that I did the right thing choosing their service. On the day, the van arrived on time, the driver was very friendly and easy to talk with. He helped me with the loading in and out, and somehow made me feel relaxed (I was very anxious simply because I didn’t like moving). We arrived at the final destination in good time and good spirits. I didn’t expect everything to go so smoothly, but clearly this company knows how to do great business. I left £10 tip to the driver with my sincere gratitude for his great work. I highly recommend this business and without a doubt will use them in the future.
28 de junho de 2025
Opinião espontânea
Resposta da Find My Man and Van
Hi Plamen,
Thank you for taking the time to leave such a lovely review! We are thrilled you had a great move with us and we thank you for your recommendations!
Please feel free to contact us if you need any assistance in the future on 0333 123 0240 and we will be happy to help!
Thanks,
Megan
Find My Man and Van
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