Oh dear, looks like everyone has been scammed! My order was supposedly dispatched on 5/12/19, I finally received it today after bombarding them with emails! Envelope was Handwritten, large stamp onl... Ver mais
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Leia as opiniões dos outros
Received confirmation 4th December goods have been dispatched, received reply from email confirming i should receive delivery last Friday, never arrived. Have sent two emails since and no reply. I a... Ver mais
Absolutely dreadful service. Ordered two Pandora rings 2nd December, keep being promised they will arrive 'nothing'. Could have bought these locally but now out of stock. Gutted, as these were my daug... Ver mais
Just got my order today ! Bracelet with little paw - why oh why I was so stupid to even order this! This product for £29.00 I have spent is far far away from what they have advertised on the website!... Ver mais
Informações sobre a empresa
Escrito pela empresa
Www.fiona.co
Informações de contacto
Reino Unido
- fionagoode.com
1,3
Muito mau
45 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Received email yesterday saying some…
Received email yesterday saying some items in your order have been refunded, which would be both items. No explanation as to why & no mention on the email when the refund can be expected in my account, though I see the company posting on other people's feedback claiming otherwise! If you're upfront people value that & wouldn't have any basis for leaving negative feedback!
12 de dezembro de 2019
Opinião espontânea
Resposta da jewelry
Hi Elizabeth,
We are having issues with getting everything out so we refunded you as we didn’t want you to receive your products after Christmas. It can take up to 3 days for a refund to reach your bank if you have any questions please contact me at sales@fionagoode.com as support@fionagoode.com is not working :)
Don’t trust this site
Placed an order on the 6th of December, and have just now received an email saying my order was cancelled. Yesterday I emailed support asking when my items would be dispatched and was told it would be today. Obviously I was lied to as it has been cancelled today. I wonder when the refund will come through. Now I have less time to find gifts...
11 de dezembro de 2019
Opinião espontânea
Placed an order on Saturday
Placed an order on Saturday, order approved and money taken. Received an email today, Wednesday, saying my money had been refunded but with no explanation. Contacted the support email address to be told again that my money would be refunded within 3 days, again without any explanation. Finally had it confirmed they have cancelled and cannot fulfil my order. Now have to find another present. Poor customer service.
11 de dezembro de 2019
Opinião espontânea
Placed order on the website
Placed order on the website, received confirmation of order, money taken from account. All good until today I received a refund for the order with no explanation as to why. Took a chance using these as it was only something small, I recommend using more familiar branded sites as this in my opinion is very poor, especially as the site can no longer be accessed until after Christmas.
11 de dezembro de 2019
Opinião espontânea
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