I hate writing this because Fitbakes Wraps are a great product. 10g Fibre & 10g Protein, they taste great and are very versatile. BUT........ their back office customer service is non existent. I ha... Ver mais
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Leia as opiniões dos outros
Good product, but expensive. But how can they accept having customer service personnel who to this about adding products to the order: "Doing so online did not appear possible", replied with; You most... Ver mais
Start by sending out edible cakes that should look like their adverts...unedible bland tastless cakes...hazelnut cakes didn't look like picture... miscoloured topping... tasted of absolutely nothing..... Ver mais
I purchased these on other reviews because I am type 1 diabetic and it is very hard to find products that meet my requirements so have been buying a lot of keto based product. These have been a gam... Ver mais
Informações sobre a empresa
- Produção de produtos alimentares
- também em
- Loja de bolos
- Loja de comida saudável
- Serviço de encomenda de comida online
- Snack Bar
Escrito pela empresa
Low sugar high protein cakes and bars made with natural ingredients. We believe that everyone deserves to enjoy a guilt-free treat. All of our products are certified no added sugar and are rich in protein! We use only the highest quality ingredients to make sure that each and every bite is award-worthy. Now you can have all the flavour minus the calories! Our indulgent cakes and bars are available at Tesco, Waitrose, Selfridges, Coop and Holland & Barrett. You can now have your cake and eat it too! 🍰
Informações de contacto
2,9
Aceitável
292 opiniões
Sem histórico recente de solicitação de opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very dry and not much flavour
4 de novembro de 2022
Resposta da Fitbakes
Hi Susan. We're sorry to hear that you didn't enjoy our cakes. Your feedback helps us in making important decisions in the future. Thank you for taking the time to share it with us.
First Oder from fit bakes got a mixed…
First Oder from fit bakes got a mixed box the mix is great and the cakes are moist , full of taste. The crisp bars are hard not my taste. I would recommend the cars .
11 de novembro de 2022
These are lovely tasting but I still…
These are lovely tasting but I still dont really like the texture I'm afraid
14 de novembro de 2022
The tray bakes were dry and tasteless…
The tray bakes were dry and tasteless and I could not recommend them.
13 de novembro de 2022
Resposta da Fitbakes
Hi Jane. We're sorry to hear that you found the cakes dry. Your feedback is crucial to us when going forward. Thank you for taking the time to inform us. If you have any more comments or questions, please drop us a line info@fitbakes.co.uk
First and Last Time Buyer
First time buyer - regrettably, last time buyer. Not what I expected at all. I was first shocked at the size - a 1” - at most - cube that had little taste. What was so disappointing was how very “stale” the sponge was. So very dry. All-in-all a dreadful choice and total waste of my money.
13 de novembro de 2022
Resposta da Fitbakes
Hi Susan. We're sorry to hear it. Our feedback is crucial for us in making better decisions in the future. Thank you for taking the time to share it.
Regarding the size of the cakes, we have the weight in grams clearly written in the product description.
However, our cakes shouldn't taste stale - our team will investigate it.
If there's anything we can do for you, please don't hesitate to contact us info@fitbakes.co.uk
Delicious snacks!
I have only tried chocolate orange being vegan but they are a delicious snack for when you’re craving something sweet but small! Love having them in the house over the typical biscuit for the protein and lower sugar content- would recommend!
10 de novembro de 2022
Opinião espontânea
Yummy!
Quick delivery. Received as ordered. Delicious range of cakes. So filling, low in calories & high in protein- perfect for the gym.
Buy direct from Fitbakes!
8 de novembro de 2022
Very good for the money
Very good for the money
The lemon cake not very lemony
Millionaire shortbread delicious
All in all very good would definitely buy again
1 de novembro de 2022
Still havent received
7 de novembro de 2022
Resposta da Fitbakes
Hi Ellie. We're sorry to hear that your order has been delayed. We have checked the status for you and it's due to be delivered today. We have also sent you an email with more info. Please don't hesitate to contact us info@fitbakes.co.uk
Beautifully packaged in sturdy…
Beautifully packaged in sturdy packaging and fast postage, arrived in no time at all. yummy too.
3 de novembro de 2022
The post was supposed to be 2-4 days
The post was supposed to be 2-4 days, arrived day 7. The size of the bar is two bites and it’s gone, size is snack bar, paid 1.19£ for that, and the Jaffa cake sponge is so damn dry it’s like week old bread!
5 de novembro de 2022
Resposta da Fitbakes
Hi Numi. We're sorry to hear it. We use Royal Mail 48 tracked. However, sometimes post services experience delays or strikes which are totally out of our control.
Our cakes come fresh with a short shelf life. Protein cakes tend to be drier than the regular cakes, it's the nature of the cakes. If there's anything we can do for you, please don't hesitate to contact us info@fitbakes.co.uk
Order not received
6 de novembro de 2022
Resposta da Fitbakes
Hi Dee. We're very sorry to hear it! Please email us info@fitbakes.co.uk and we'll be able to sort it out for you
Their service is excellent
Their service is excellent. Cakes are great and delivered speedily.
1 de novembro de 2022
Easy to orderFirst order.
Easy to order. Not eaten many cakes yet, but the few i've had were amazing, so i'm sure that the others will be too.
3 de novembro de 2022
Lovely selection of treats
Lovely selection of treats , very tasty compared to previous buys with different companies.
3 de novembro de 2022
They were lovely didn't take long to…
They were lovely didn't take long to come will be ordering again thanks
2 de novembro de 2022
Amazing cakes flavours are perfect
30 de outubro de 2022
Weight loss
Service is excellent ever any problems are dealt with promptly have used them to help my weight journey.
Sadly they changed the recipe and not to my liking but still worth trying
27 de outubro de 2022
Millionaires Cakes were nice
Millionaires Cakes were nice, bothe the lemon drizzle and jaffa cake ones were very dry
27 de outubro de 2022
Resposta da Fitbakes
Hi Helen. We're sorry to hear that you found some flavours a dry. Your feedback is crucial to us in making our products even better. Thank you for taking the time in letting us know your opinion. If there's anything we can do, please don't hesitate to get in touch info@fitbakes.co.uk
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