Fivalo Opiniões 

Delivered on time really easy to use and exactly as described

Anstelle des abgebildeten Werkzeuges (3-in-1-Lasermaßband) wurde ein offensichtlich chinesischer Nachbau geliefert, nur mit chinesischer Anleitung und ohne Aufbewahrungsbeutel. Der mitbestellte Zimmermannsbleistift trägt auch nicht das Fivalo-Logo, die gelben Minen fehlten und die schwarzen Minen waren gebrochen. Auf eine Reklamation per Mail und später per Kontaktformular gab es auch nach 19 Tagen keine Antwort. Daher meine Empfehlung: Auch wenn die Werkzeuge noch so gut und praktisch aussehen, lasst lieber die Finger von dem Shop

Recomand produsesele Sint de calitate buna

I ordered 4 products 2 weeks ago. Heavily marketed on Facebook. They have not arrived yet. The money has been taken from my account. The biggest problem, however, is that they are not responding to any of my numerous mails requesting an update or a status. Nothing. I can absolutely not recommend ordering anything from this online shop. I am not even sure it is real.

pas de mode d'emploi en français...
délai de livraison à rallonge.
niveau à bulle horizontal , pour qu'elle utilité ?
en fait ,correct en utilisation verticale.
donc trop cher.

PRODUCTOS MUY MAL PRESENTADOS MAL EMBALADOS SIN INSTRUCCIONES DE USO Y ADEMAS A UNO DE ELLOS LE FALTABA EL CABLE DE CARGA USB
NO LO RECOMIENDO A NADIE
GRACIAS

No contestan, me estafaron 84€ en3 productos, emails y nada de nada , pero porque hacen esto con la gente por dios , no voy a parar hasta que todo el mundo sepan quién son ustedes unos estafadores que mandan una vez y estafan 3

J'ai reçu une commande incomplète et je n'ai aucune réponse à mes réclamations

I ordered the drawer clamps. They came quickly, communication was excellent and I got exactly what was advertised. Great product.

Delivery day was not so accurate

Order #53136 – Still unresolved

Following my original review on 12 September, I feel obliged to provide an update on my ongoing and extremely disappointing experience with Fivalo.
After sending several additional emails requesting an explanation and a resolution, I finally received a response on 30 September 2026, almost a month after my order was supposedly delivered on 3 September.
Unfortunately, Fivalo's response offered absolutely no solution. They simply repeated that the parcel had been delivered on 3 September and suggested that someone might have taken it.
Let me be absolutely clear: I NEVER RECEIVED THE PACKAGE.
Rather than providing any actual evidence of delivery, Fivalo has offered speculation about what might have happened to a parcel that I have never seen. They also provided a tracking link that does not work, making it impossible for me to verify their claims.
To date, Fivalo has failed to provide:
Any valid proof of delivery.
Any evidence identifying who supposedly received the parcel or where it was delivered.
Any meaningful explanation of the results of an investigation with the delivery company.

Any proposal to replace the missing products or refund my money.
To make matters even more frustrating, Fivalo continues to send me marketing emails asking me to review products that I HAVE NEVER RECEIVED. Apparently, their automated marketing system works considerably better than their customer service.
It is now over a month since the supposed delivery date. I have paid €82.91 for three products that I still do not have, and despite repeatedly contacting the company, I am no closer to a resolution.
A tracking status indicating "delivered" is not, by itself, satisfactory evidence that a customer has actually received their order. If Fivalo claims that the parcel was delivered, I expect them to provide verifiable evidence supporting that claim, rather than suggesting that it might have been taken by someone else.
My request remains exactly the same:
Provide valid and verifiable proof of delivery, including the exact delivery location and evidence of who received the parcel.
Conduct a proper investigation with the shipping company and communicate its findings.
If Fivalo cannot establish that the parcel was delivered to me, either resend my complete order at no additional cost or issue a full refund of €82.91.
I have been patient, cooperative and persistent in trying to resolve this matter directly with Fivalo. However, receiving a response almost a month after the supposed delivery, only to be given a non-functional tracking link and an unsupported suggestion that someone might have taken the parcel, is completely unacceptable.
I am sharing this update so that potential customers are aware of how Fivalo has handled my complaint. The true measure of a company's reliability is not simply whether it can process an order, but how it responds when something goes wrong.
I am still without my products, without proof of delivery and without my money. Until Fivalo provides a satisfactory resolution, my rating remains 1/5 stars, and I strongly advise potential customers to take my experience into consideration before ordering.

Ordered several items early this year in January to use on a kitchen project and the items arrived approx 4 weeks later.
1 of the items was incorrect and they did attempt to remedy and resent a parcel but with the same incorrect item a second time.
When I let Fivalo know this they responded in March they would resend but since then have ghosted me and have not responded again over a number of months to my emails.
Since using the other items I have discovered they are of poor quality and will never be used , I would put the items qualities as low Chinese trinkets and would warn anyone looking at the Fivalo marketing videos to not get suckered in as I was unfortunately.
Since this experience in time and money wasting I have purchased quality items through reputable sellers.
In cabinet making and joinery equipment you definitely need to avoid this companies rubbish.

Good quality and Easy to use

Fivalo has no concept of customer service. I run my own business, and I certainly wouldn't treat my customers this way—well, I *could*, but then I’d lose them and get bad reviews. I simply don't treat my customers like that—that’s a better way to put it!
I bought a tool for mounting drawer fronts (costing around €50.00) that looked appealing in their online ads. However, due to the offset at the top, it doesn't actually work the way I needed it to.
Email communication with Fivalo leaves a lot to be desired; even after seven emails, I still haven't received a satisfactory response regarding my return request. It’s always the same story: they send promotional emails almost every three days, but getting an answer to a customer inquiry takes forever. Right now, there’s total silence.
Okay, I’d be willing to pay the €20+ in postage since I’d still get €30.00 back, but I can't seem to get a proper return address—specifically one that includes the postal code required by Deutsche Post. There are two different addresses listed, but which one is the right one...? That’s not how it should work. So, my recommendation: don't buy anything from China; spend a little more, and things will actually work the way you expect them to.
A shame.

Product failed to arrive and no response to Emails regarding the issue.

Saw a hinge drill on Facebook and stupidly bought on fivalo website. Should have known better. No vat invoice after buying so can’t claim that back, over a week later still no delivery and nothing on the horizon. Do t hold much hope for product when it arrives as all review pint in the direction of it being crap

Glad to see a company that makes equipment that does the job it was designed for.

I am extremely disappointed with the handling of my orders and the lack of response to my previous emails.

I have encountered the following problems:

I was sent Drawer Front Clamps x2 instead of the Drawer Slide Jig with Clamps x2 that I ordered.
I was notified that 90 Degree Corner Clamps x2 had been delivered, but I never received them.

As a result, I have paid for products that I either did not receive or were not the products I ordered.