Couldn’t fault Fix Auto’s service. They were appointed by our insurance company, Admiral. Our car had suffered extensive cosmetic damage to the rear door and wheel arch. Fix Auto were swift and effici... Ver mais
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Right from the start, the communication was great. Regular updates while my vehicle was being repaired. My vehicle was collected and delivered back to my workplace 10 miles from my home address. Upon... Ver mais
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Unfortunately someone crashed into the back of me. Luckily they accepted liability and the insurance co took care of the repairs. They chose Fix Auto. I was happy with the repair and also Fix Auto all... Ver mais
A empresa respondeu
Fixing my car fantastic but your courtesy car was crap I have other words for it but wish to be polite
A empresa respondeu
Informações sobre a empresa
Sobre Fix Auto UK - Fix Auto Braintree
Escrito pela empresa
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contacto
East St, CM7 3JW, Braintree, Reino Unido
- 01376 312102
4,6
Excelente
154 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good communication and great service
Good communication and great service
18 de maio de 2026
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Braintree
Hello Amie,
We appreciate your kind words about our communication and service. Thank you for your positive feedback.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Fix Auto did a great job on my bumper…
Fix Auto did a great job on my bumper repair. The communication was great, we were kept up-to-date via email and text.
The staff at Braintree and Colchester were helpful and friendly.
We needed a courtesy car, it was a new plate, and they managed to supply an automatic which matched our car that went in for repair.
11 de maio de 2026
Resposta da Fix Auto UK - Fix Auto Braintree
Andrew Shears,
We're so pleased to hear about your positive experience with your bumper repair. It's great that our communication kept you informed and that our team was helpful and friendly. We're also glad the courtesy car met your needs. Thank you for your kind words!
Fix Auto UK
Excellent customer service in terms of…
Excellent customer service in terms of update on progress.
1 de maio de 2026
Resposta da Fix Auto UK - Fix Auto Braintree
Happy Customer,
We appreciate your feedback on our excellent customer service. We're glad we kept you updated!
Fix Auto UK
Because I used to be a paint sprayer
Because I used to be a paint sprayer, when I receive my car back I was very impressed with the colour match
16 de abril de 2026
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Braintree
Allan,
We're happy to hear that you were impressed with the color match on your car. It's great to know your experience as a paint sprayer helped you notice our quality!
Fix Auto UK
Very pleasant lady on the phone and…
Very pleasant lady on the phone and very happy with repair
27 de abril de 2026
Resposta da Fix Auto UK - Fix Auto Braintree
Mr Fleming,
We appreciate you taking the time to leave us feedback. We're so glad you were happy with the phone service and the repair.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Resposta da Fix Auto UK - Fix Auto Braintree
Hello John.
We appreciate you taking the time to leave us a review. We're so glad to hear you were happy with our helpful staff and good quality repair.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Just did a good job
Just did a good job, no problems, no worries
22 de abril de 2026
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Braintree
Bryan Taylor,
We appreciate your positive feedback and are so glad everything went smoothly for you. Thank you for taking the time to share.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Friendly
Friendly, helpful staff over the phone and with pick up before repair and delivery of our car after repair.
Pleased with the repair and had a similar amount of fuel in it, to when it went. No excess mileage either. Cleaned when dropped off. Happy.
7 de abril de 2026
Resposta da Fix Auto UK - Fix Auto Braintree
Vicki Munro,
We appreciate you taking the time to leave us your feedback. We're happy to hear that our staff was helpful and friendly during the pick-up and delivery. We're also pleased you were happy with the repair and the condition of your car upon its return.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
GOOD WORK AND ECELLENTREPAIR
NICE REPAIR . AM HAPPY WITH WHAT I SAW. MY REGARDS ALL THE STAFFS OF FIX AUTO ESPECIALLY JACKIE.
7 de abril de 2026
Resposta da Fix Auto UK - Fix Auto Braintree
OKOYE AUGUSTNE ENWELUM ENWELUM,
We appreciate you taking the time to leave us this fantastic review. We are so happy to hear that you were pleased with the repair.
Fix Auto UK
Brilliant MX5 repair…
Used fix auto UK to repair my Mazda MX5 was damaged all down one side .It was repaired through my insurance all so I wanted some extra work done which they done at the same time they did a amazing job and totally cleaned my car . They kept me informed about the progress on the work gave me a brand new courtesy car . Highly recommend
9 de abril de 2026
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Braintree
Adrian Swaisland,
We appreciate you sharing your experience. We're happy to hear that you were pleased with the repairs to your car and the additional work completed. It's great to know you were satisfied with our team's service and the courtesy car. Thank you for recommending us!
Paul Shelton, Fix Auto UK
Repaired and returned quickly
Repaired and returned quickly.
Cleaned the car to a really high standard - looked brand new!
2 de abril de 2026
Resposta da Fix Auto UK - Fix Auto Braintree
Mikeala Gore,
We're so glad we could repair your car quickly and return it to you in pristine condition. Thank you for your positive feedback; we appreciate it.
Fix Auto Braintree
Highly recommend
I had a really good experience with Fix Auto from start to finish. The team were professional, honest, and kept me updated throughout the repair process, which I really appreciated. The quality of the work was really good and my car looked as good as new when I picked it up. Everything was completed on time with no surprises, and the pricing felt fair for the level of service. It’s not always easy to find a garage you trust, but I would definitely use them again and recommend them to others.
1 de abril de 2026
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Braintree
Louise Luxton,
We appreciate you sharing your positive experience! We're happy to hear that our team was professional and kept you updated, and that you were pleased with the repair work. Thank you for recommending us!
Fix Auto UK
Outstanding company, very professional
Your company is very professional and they’ve done a very professional job on my car and I am very very pleased with it. I would recommend your company to anyone. Your staff are polite and well spoken. I would like to thank you very much for the work you’ve done in my car.
23 de março de 2026
Resposta da Fix Auto UK - Fix Auto Braintree
Mr Crane,
We appreciate you taking the time to leave us such a great review! We're so glad to hear that you were pleased with the work done on your car. It's great to know our staff made a positive impression.
Fix Auto UK
Looks good but can't drive it
During the process of getting the vehicle repaired we received good regular update. With the part being on back order again we had been kept informed.
Once the vehicle had been completed we had been told it would be dropped off the vehicle never arrived that day. After a week of chasing we went to collect the vehicle. It looked good from the outside but when it came to drive it, it was un-driveable. wheels out of align and a struggle to drive it straight it has now had to go back for more time off of the road.
4 de março de 2026
Resposta da Fix Auto UK - Fix Auto Braintree
Mr Britton,
Thank you for your feedback. We appreciate your comments regarding the regular updates you received throughout the repair process, particularly while waiting for the back-ordered part.
We are, however, very sorry to hear about the issues you experienced following collection of your vehicle. Unfortunately, the delay in delivery was due to ensuring the VAT had been authorised, this can take a few days on larger jobs and should have been explained.
While we are pleased the vehicle presented well cosmetically, we have now had further authorisation for extra work and will ensure that this is done as swiftly as possible to get you back on the road in the same manner.
Please be assured that we take your concerns seriously and are working to resolve any outstanding issues as quickly as possible. We appreciate your patience and the opportunity to put things right.
Resposta da Fix Auto UK - Fix Auto Braintree
Mr Jon Toynton,
We're happy to hear that our work met your expectations. Thank you for your positive feedback; we appreciate it greatly.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Thank you for repairing my car
Thank you for repairing my car, you did a wonderful job and not only that but it came back sparkling clean inside and out. That was such a lovely touch. So grateful. Thank you
10 de março de 2026
Resposta da Fix Auto UK - Fix Auto Braintree
Alex Saxena,
We appreciate you taking the time to share your positive experience! We're so happy to hear that you were pleased with the repair work and the extra touch of cleaning. Thank you!
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Great service
Great service, easy to deal with . Standard of repair very good . Kept me updated on progress. All in all an excellent service .
25 de fevereiro de 2026
Resposta da Fix Auto UK - Fix Auto Braintree
Tony Regan,
We appreciate you taking the time to leave us such a positive review. We're so glad to hear you received great service and were kept updated.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
From start to finish Fix Auto handled…
From start to finish Fix Auto handled my work expertly, good communication throughout so I knew exactly what was happening. And the end result was perfect with great attention to detail. Very impressed.
23 de fevereiro de 2026
Resposta da Fix Auto UK - Fix Auto Braintree
Hello Andy Westacott,
We appreciate you taking the time to leave us a review. We're happy to hear that you were impressed with our team's communication and attention to detail, resulting in a perfect repair.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Insurance repair
The work was carried out satisfactorily.
The vehicle was able to be returned at a time to suit me.
19 de fevereiro de 2026
Resposta da Fix Auto UK - Fix Auto Braintree
Iain Hallifax,
We're happy to hear that the work met your expectations and that the return time was convenient for you. Thank you for your positive feedback!
Fix Auto UK
Resposta da Fix Auto UK - Fix Auto Braintree
Hello Carolyn Lomax,
We are delighted you were happy with our service and found our staff friendly and helpful. Thank you for your positive feedback.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
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