Thank you so much Sunny for going above and beyond to figure out where my packages were. Thank you for the reimbursement too!!!!! You were so kind and helpful. Thanks again Diana Cunningham
A empresa respondeu
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Leia as opiniões dos outros
I ordered 2 lineman emblems to put on a vehicle over 3 weeks ago. Have had No information other than and order number - which does not help - I tried emailing the company about this but the email... Ver mais
A empresa respondeu
I had no problem ordering. The problem came up when the tracking number for my package went to the wrong address. Customer Service was very nice about letting me know how to prove the mix up and then... Ver mais
A empresa respondeu
I purchased a 250 year USA flag around 7/7/2026 and have not recieved it as of 8/7/2026. My credit card shows the purchase the next day but I also never received a tracking #. I am very dissatisfied... Ver mais
A empresa respondeu
3,1
Aceitável
84 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Pretty sure this is a scam site
Pretty sure this is a scam site. You will get no answer email. Don't use .
Instead of offering this new email..why dont you just answer the ones I sent the company??
15 de dezembro de 2025
Opinião espontânea
Resposta da Flairgifts
Dear Bonita
Thank you very much for your feedback and sincerely apologize for the delayed response.
If you have any unanswered questions or need further assistance, please contact us directly via the following email address. We will provide you with priority support:
Customer Service Email: olivia@clientcare2025.com
We value your feedback and trust and will continue to improve to provide a more efficient and considerate service experience.
Best regards
Olivia
The product I got was too big and I…
The product I got was too big and I reached out to them about how to return it and they were very helpful in getting me a new product
8 de dezembro de 2025
Opinião espontânea
Resposta da Flairgifts
Dear Kathy
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Mia was very polite and more than…
Mia was very polite and more than helpful with my problem with my order. She totally did everything she could to make it right and stayed consistent with emails and communication.
25 de novembro de 2025
Opinião espontânea
Resposta da Flairgifts
Dear Dawn
Thank you very much for your high regard for Mia and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Mia, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Excellent Customer Service
Molly was extremely responsive to my request. She handled the whole thing quickly and professionally. I would work with her on any issue, truly outstanding customer service representative and experience.
4 de dezembro de 2025
Opinião espontânea
Resposta da Flairgifts
Dear Bill
Hello! We are delighted to hear that you are satisfied with our customer service team's service attitude and appreciate our friendly and enthusiastic communication.
💬 Your recognition is the best encouragement for our team and will motivate us to continuously improve our service level to ensure every customer has a pleasant and secure shopping experience.
Thank you again for your trust and recognition. I wish you a happy life!
Best regards
Olivia
I had the best experience here i would…
I had the best experience here i would shop here often that's my recommendations they treated me so well I wouldn't shop anywhere else they have everything you need i thank you for ur service w me xxoo
5 de dezembro de 2025
Opinião espontânea
Resposta da Flairgifts
Dear Donna
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I ordered a few items
I ordered a few items, the money was taken out of my acct but I never got a receipts or tracking number. I have been emailing for 4 days now and no one responds. DO NOT ORDER FROM THIS PLACE
26 de novembro de 2025
Opinião espontânea
Resposta da Flairgifts
Dear Cindy
We sincerely apologize for the long wait time you experienced when contacting customer service.
Due to a recent surge in inquiries, some information processing has been delayed.
To improve overall service efficiency, we are optimizing our processes and gradually increasing our customer service team staff.
If you still have unresolved issues or require further assistance, please contact us directly via the following email address. We will prioritize your issue as quickly as possible:
Customer Service Email: olivia@clientcare2025.com
Thank you for your understanding and patience. We will use this as a driving force to continuously improve our service experience and strive to live up to your trust and support.
Best regards
Olivia
Complete scam
Complete scam. Sent an empty envelope so it had a tracking number! Google reviews say it is a scam site. They PRETEND to be concerned but it never gets rectified. The envelope was 4 inches by 4 inches and empty. Was supposed to have an advent calender with VW buses.Not even close to the right size. Nice try scammers!!! Bank refunded my money after they researched and found it was a scam site. Also turned them into the BBB and they got no reply from these scammers. I updated this 12-27-2025
29 de novembro de 2025
Opinião espontânea
Resposta da Flairgifts
Dear Joanne
We record the weight of each package we send out and will never send an empty one
There must be a problem during transportation by the carrier. Please send me the relevant photos and I will handle and solve it for you
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Is working to get my missing items to…
Is working to get my missing items to me before Christmas
21 de novembro de 2025
Opinião espontânea
Resposta da Flairgifts
Dear Charlene
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
Heidi was incredibly helpful and…
Heidi was incredibly helpful and efficient!
25 de novembro de 2025
Opinião espontânea
Resposta da Flairgifts
Dear Wendy
Thank you very much for your high regard for Heidi and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Heidi, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
I ordered a jacket from flair gifts
I ordered a jacket from flair gifts and received stellar Customer Service. The jacket was delivered on time. Communication with flair gifts was easy, and all questions were answered completely to my satisfaction. I am very happy with my purchase!
21 de novembro de 2025
Opinião espontânea
Resposta da Flairgifts
Dear Linda
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
Love these jackets
Love these jackets! They look great with jeans and can be dressed up as well!
16 de novembro de 2025
Opinião espontânea
Resposta da Flairgifts
Dear Dianne
Hello! We are very pleased that our product met your expectations and thank you for your recognition of our honesty and integrity.
✅ Product consistency with description is not only a reflection of quality, but also an important part of our service commitment.
If you have any questions or suggestions during subsequent use, please feel free to contact us. We will be happy to assist you.
Thank you for your trust and support, and we look forward to bringing you more enjoyable shopping experiences!
Wish you a happy life!
Best regards
Olivia
What a scam piece of shit company that…
What a scam piece of shit company that is! Don’t ever ever ever order from here. I ordered a very cute flared sweater with a zipper in a fur collar hood. What I got was a piece of shit, pink sweatshirt. It was supposed to be from Willow tree skin scam scam
12 de novembro de 2025
Opinião espontânea
Resposta da Flairgifts
Dear Karen
We sincerely apologize that your purchase experience did not meet your expectations. However, I am unable to locate your order using the information you provided on our website.
Please contact us by email with your order number. We will verify your order and provide you with an appropriate solution as soon as possible.
Contact email: olivia@clientcare2025.com
We hope to have the opportunity to resolve this unpleasant experience for you.
Best regards
Olivia
Mia was great!
Though I am disappointed that my order was lost, I am very pleased with Mia. She tried to help me get my order but it was out of stock so I couldn’t get a replacement. When I asked for a refund she took care of it promptly.
1 de novembro de 2025
Opinião espontânea
Resposta da Flairgifts
Dear customer
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
250 US Anniversary Christmas Ornament
250 US Anniversary Christmas Ornament
The ornament was nothing like as pictured on their website.
I had ordered 4 for Christmas presents. I emailed them requesting a full refund but was refused. The person answering my email was Mia. She tried working with me which I appreciated. However, she was told by management I could only get 30% of a refund. I will NEVER buy another thing from Flairgifts again.
I wish I could upload a picture but am not able to in this review.
17 de setembro de 2025
Opinião espontânea
Resposta da Flairgifts
Dear Joan
We sincerely regret that this purchase did not meet your expectations.
We understand that each customer's usage situation is different, and we always strive to make the return process as simple and user-friendly as possible while protecting consumer rights.
If you still require assistance with your order or further clarification, please feel free to contact us at the following email address, and we will provide one-on-one follow-up:
Customer Service Email: olivia@clientcare2025.com
We sincerely appreciate your understanding and patience, and we look forward to providing you with a more enjoyable and smooth shopping experience in the future.
Best regards
Olivia
Outstanding Experience
They were very kind and helpful! Mia was a great communicator and extremely helpful! The products are very nice and make wonderful gifts! I am grateful for Mia, their help and kindness!
29 de agosto de 2025
Opinião espontânea
Resposta da Flairgifts
Dear Elisha
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
They were wonderful with their customer…
They were wonderful with their customer service!
4 de julho de 2025
Opinião espontânea
Resposta da Flairgifts
Dear Elisha
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Product not as described, received full refund
I am revising my review of Flairgifts. I bought an "Opulent Black Cat Statue with Gold Eyes", which didn't look at all like the product photos on the website. I contacted Olivia at Flairgifts and she arranged a full refund without my having to send the product back. She kept me fully informed and was very professional. So, disappointing not to get the product I'd hoped for, but a good experience in the end.
31 de julho de 2025
Opinião espontânea
Resposta da Flairgifts
Dear Kirsten M
We sincerely apologize that your shopping experience did not meet your expectations.
We take your feedback regarding product quality issues very seriously and have already reviewed it with our quality control team.
To better assist you with your issue, please contact us via email. We will promptly provide you with an appropriate solution.
Contact email: olivia@clientcare2025.com
Thank you for your feedback. We welcome the opportunity to remedy this unpleasant experience.
Best regards
Olivia
Don’t Order - Horrible Experience
Horrible experience. Never received my order and was consistently given excuses for the delays. Eventually got a refund through PayPal but the company kept asking me to wait for the item instead of a refund. Do not order from this company!
24 de junho de 2025
Opinião espontânea
Resposta da Flairgifts
Dear Marci
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
This company is a full on scam
This company is a full on scam. Took my money, claim to have shipped it already with the latest expected delivery date (has changed 4x) of 4/19/25 (today is 23'rd). They sent me a new tracking link that takes me to a scam site that requires a download on my computer, how sketchy is that?? Anyway, don't buy from these people. Even if you get what you ordered, they are out to scam most people out of their hard earned money.
23 de abril de 2025
Opinião espontânea
Resposta da Flairgifts
Dear Sean
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
My previous Review above was February 5…
My previous Review above was February 5 today is April 9. I still haven’t received the cat bed. USPS shows it was delivered January 24 to a city and state but no street address. There’s no proof anywhere that it came to my house. It’s not on the camera, they won’t refund. They now want me to go to the post office and have them write a letter of confirmation that it was not received When they would not even know since the delivery driver never put a street address it could be anywhere in that city or state, but they don’t care from what I have found all over this company a scam. That cat bed was never delivered and a true victim Here is the cat.
9 de abril de 2025
Opinião espontânea
Resposta da Flairgifts
Dear Rhonda
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
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