Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Just 15 out of 10. They responded very quickly to my request regarding checking delivery countries, and everything was corrected. Cyprus is now available for ordering. I made a mistake in the order, a... Ver mais

Classificada 5 em 5 estrelas

FlashForge has always been very responsive. I have owned a few of your printers. Most recently purchased the AD5X. I have reserved 2 Creator 5 Pros on the Early Bird reservation. Looking forward to s... Ver mais

Classificada 5 em 5 estrelas

CoCo went above and beyond my expectations! Resolving my problem took several emails. CoCo sent me test models to print and asked me to provide the model I was struggling with. I expected her to loo... Ver mais

Classificada 1 em 5 estrelas

Bought an A5M Pro, returned 5 days later. Awful. Prints stopping mid flow. Confusing and longwinded process to change filament. Extruder gears blocked several times requiring lengthy disassemble. Poor... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de equipamento electrónico
  2. Fornecedor de equipamento para impressão

Escrito pela empresa

Flashforge is one of global 3D printing suppliers, offers professional, commercial and consumer 3D printers, filaments, software and solutions.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

140 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 8% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Printer return program

Although our unwanted 3D printer was too big to ship out, Flashforge was kind enough to still allow us to receive the $100 discount code. We run a print farm with the Flashforge 5M and the AD5X. They are amazing little machines. And the customer service that we receive from Flashforge is always top notch.

16 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

KUDOS

Have thoroughly enjoyed working with Flashforge and diving into the printing world! Highly recommended

14 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to use and set up!

First time user and this printer is awesome! My kids couldn't be happier! I just got sick of purchasing 3d printed items so I ordered the AD5X and started printing my own. Easy to set up and use.

7 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service!

Excellent, quick service. Contacted customer service to see if I could get my printer shipped sooner and they were happy to do it. It arrived a couple of days after I asked them.

1 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

FlashForge Zendesk rocks!

Very prompt and professional response in order to verify shipping information. Extremely adaptable to a change in shipping box dimensions.

A fantastic Customer Service experience.

6 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Flashforge 5M 3D printer - Great printer and after-sale service and support

I recently purchased two Flashforge 5M 3D printers for my business, and I couldn't be happier with the decision. Assembly was incredibly easy, and I was up and printing in no time. The print quality is absolutely stunning—comparable to machines that cost two to three times as much!

What really sets Flashforge apart is their exceptional after-sales service. I encountered an issue with the touchscreen on one of the printers. I emailed their support team and received a reply within an hour. After explaining the problem, a replacement screen was dispatched the very next day via DHL—not regular post! I had the part in hand within four days.

This kind of responsive and professional support is rare these days. It's what transforms a good company into a great one.

I highly recommend Flashforge 3D printers. They are worth every penny, offer outstanding print quality, and have the best customer service I've ever experienced.

28 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Flşahforge support is very quick

Flashforge support is very quick, customer oriented and solution focused. I love them. For AD5X they sent the new designed parts to show their continuous support. They are great.

3 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

When does this ever happen?

What? A free upgrade? When does that ever happen? This is completely against my experience with other 3D printer manufacturers. I'm lucky if they answer my emails, let alone do it within a couple of hours with a free upgrade. Flashforge came out with a new hotend for the AD5X 2nd run machines. I have one of the original release machines. My hotend had a tendency to clog, but this new hotend is supposed to help with those issues.

27 de julho de 2025
Opinião espontânea
logótipo da Flashforge

Resposta da Flashforge

Hi there,

Thank you for your message! I want to make sure I fully understand what you’re referring to regarding the free upgrade. Could you please clarify or share a bit more context?

Once I have the details, I’ll be happy to assist you further.

Best regards,

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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

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Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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