FlightGuru Opiniões 

378
•
TrustScore: 2.5 em 5

2,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Unexpected fees when booking. Also when the airline changed my flight within a few minutes, they claimed to have to reissue tickets and charged a fee I was unaware of for $50. Avoid this booking agent... Ver mais

Classificada 1 em 5 estrelas

It is such a scammer ! Be aware ! I booked a ticket with this agency and I received the confirmation email already. Then , the guy names Mike sent the other mail for declining booking as they couldn... Ver mais

Classificada 5 em 5 estrelas

Jason is the man to sort out your flights. Two years ago, i spoke to him about sorting our flight tickets out for our trip around America. We flew from London, to Miami, Los Angeles, Las Vegas... Ver mais

Classificada 5 em 5 estrelas

EXCELLENT SERVICE- Flights cancelled because of IRAN problems/airspace shut etc. tried very hard numerous times over several calls to help me with airline/alternative future flights etc- but decided i... Ver mais

Informações sobre a empresa

  1. Viagens e férias

Escrito pela empresa

Flight Guru is a flight booking engine that focuses on cheap business class & first class flights. Save thousands when flying internationally to London, Paris, Rome and more...


Informações de contacto

2,3

Mau

TrustScore: 2.5 em 5

378 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,3

Todas as opiniões

(378)

8 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

I'd give a 5 stars

I'd give a 5 stars, but I've tried to call customer service to ask about a tax money taken and refunded the same day, my calls _ 5 times total, never get through. I was put on hold, but there was no music, no re-assurance messeges every now and then, just a dead silence, and I didn't know wherether I was still on hold, and so, I just simply gave up.

6 de fevereiro de 2023
Classificada 3 em 5 estrelas

Price you see is not guaranteed!

I didn’t like that the tickets are not confirmed at the price quoted! Unlike other websites where you confirm your reservation at the time of booking, here it’s a request and we landed up paying a lot more, if we wanted the seats!

7 de fevereiro de 2023
Classificada 4 em 5 estrelas

Great fare

Great fare! I have been searching many websites and airlines, and was very pleased to get this fare! Easy to navigate website.

1 de fevereiro de 2023
Classificada 4 em 5 estrelas

Best web site

I spent a lot of time trying to get one way tickets back to the US from Europe. Airfares are through the roof right now, and finding a decent one-way fare was crazy. Not only did I find the best deal with you, I found your web site to be the best; well organized, options were clearly presented, and booking was easy.

30 de janeiro de 2023
Classificada 1 em 5 estrelas

This site is totally untrustworthy

This site is totally untrustworthy. They made several mistakes booking my tickets that required me to spend a fortune to correct. I would NEVER use them again. It’s a fraud.

30 de janeiro de 2023
logótipo da FlightGuru

Resposta da FlightGuru

Thank you for your feedback. As we mentioned over several emails and calls, our site uses a fully automated ticketing process. The information you put in was transmitted to the airlines without any interference on our part. The misspelling of your last name came from your end, not ours. We are happy to provide you with computer logs that you can verify with help of an attorney.

Classificada 5 em 5 estrelas

Booking flights to Tel Aviv and back to Portland from Athens …

Booking flights to Tel Aviv from Portland - and back to Portland from Athens has been a nightmare. I found John Pablo of Booking Vault and asked him if he could help us. He said yes - and within hours he found flights that worked with and met the requirements from the cruise line. He stayed late after his day was over to make sure we had everything we needed. I cannot thank him enough. The best!!!

23 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Negative review becomes a positive review

My initial problem expressed in my review of Flight Guru has been resolved by a general manager of Flight Guru- Zach Colmenares. I am totally satisfied with the way Mr. Colmenares professionally dealt with me and will, in the future, use Flight Guru for my travel needs.

Joseph Calwell

12 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Customer service

Somehow my email address was mixed with my emergency contact email so I was not receiving flight change notifications in a timely manner. A dedicated effort was made to correct the oversight, phone calls were made as an interim for contact assurance, and the diligence and professionalism of representatives were a reassurance for all future flight updates. Unusual and frustrating dilemma for me but seemingly all in a days work for Raphael and Maria!!

19 de janeiro de 2023
Classificada 4 em 5 estrelas

The price for the flight was terrific…

The price for the flight was terrific but we got very confused when we checked with the airline to get seats, and found a different reservation and a different price, eg we bought a one-way flight and found a round trip, at a lower price than what we paid! Customer service explained what happened and we are confirmed on the flight we bought, so we scratched our heads and went with it, but a better explanation ahead of time would have helped!

13 de janeiro de 2023

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Aqui estão 8 dicas para escrever óptimas avaliações.

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