Unexpected fees when booking. Also when the airline changed my flight within a few minutes, they claimed to have to reissue tickets and charged a fee I was unaware of for $50. Avoid this booking agent... Ver mais
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Leia as opiniões dos outros
It is such a scammer ! Be aware ! I booked a ticket with this agency and I received the confirmation email already. Then , the guy names Mike sent the other mail for declining booking as they couldn... Ver mais
Jason is the man to sort out your flights. Two years ago, i spoke to him about sorting our flight tickets out for our trip around America. We flew from London, to Miami, Los Angeles, Las Vegas... Ver mais
EXCELLENT SERVICE- Flights cancelled because of IRAN problems/airspace shut etc. tried very hard numerous times over several calls to help me with airline/alternative future flights etc- but decided i... Ver mais
Informações sobre a empresa
Escrito pela empresa
Flight Guru is a flight booking engine that focuses on cheap business class & first class flights. Save thousands when flying internationally to London, Paris, Rome and more...
Informações de contacto
Estados Unidos da América
- flightguru.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I'd give a 5 stars
I'd give a 5 stars, but I've tried to call customer service to ask about a tax money taken and refunded the same day, my calls _ 5 times total, never get through. I was put on hold, but there was no music, no re-assurance messeges every now and then, just a dead silence, and I didn't know wherether I was still on hold, and so, I just simply gave up.
Price you see is not guaranteed!
I didn’t like that the tickets are not confirmed at the price quoted! Unlike other websites where you confirm your reservation at the time of booking, here it’s a request and we landed up paying a lot more, if we wanted the seats!
Booked the wrong flight
Booked the wrong flight. They were able to change it and get me on the correct flight. Awesome customer service.
Great fare
Great fare! I have been searching many websites and airlines, and was very pleased to get this fare! Easy to navigate website.
Best web site
I spent a lot of time trying to get one way tickets back to the US from Europe. Airfares are through the roof right now, and finding a decent one-way fare was crazy. Not only did I find the best deal with you, I found your web site to be the best; well organized, options were clearly presented, and booking was easy.
This site is totally untrustworthy
This site is totally untrustworthy. They made several mistakes booking my tickets that required me to spend a fortune to correct. I would NEVER use them again. It’s a fraud.

Resposta da FlightGuru
It was my first experience with…
It was my first experience with FlightGuru but it worked well: easy to use website, clear instructions and the tickets were bought for reasonable price.
I made a mistake
I made a mistake, and Tyler worked through the night to help me set it right.
Booking flights to Tel Aviv and back to Portland from Athens …
Booking flights to Tel Aviv from Portland - and back to Portland from Athens has been a nightmare. I found John Pablo of Booking Vault and asked him if he could help us. He said yes - and within hours he found flights that worked with and met the requirements from the cruise line. He stayed late after his day was over to make sure we had everything we needed. I cannot thank him enough. The best!!!
Negative review becomes a positive review
My initial problem expressed in my review of Flight Guru has been resolved by a general manager of Flight Guru- Zach Colmenares. I am totally satisfied with the way Mr. Colmenares professionally dealt with me and will, in the future, use Flight Guru for my travel needs.
Joseph Calwell
Their live people service is global 24/7
When the airline cancelled the second leg of my flight, just one call to FlightGuru got me on a replacement flight within minutes.
Easy to book with plenty of choices
Easy to book with plenty of choices, have not been on flight yet but so far it's been good
Fast and easy
Exactly as advertised
Exactly as advertised. Got an awesome deal and verified the tickets with Lufthansa the next day.
Easy booking process
Easy booking process. It gave me travel guidelines infornations. Customers service are friendly. Kelly is nice and pleasant to talk to.
Customer service
Somehow my email address was mixed with my emergency contact email so I was not receiving flight change notifications in a timely manner. A dedicated effort was made to correct the oversight, phone calls were made as an interim for contact assurance, and the diligence and professionalism of representatives were a reassurance for all future flight updates. Unusual and frustrating dilemma for me but seemingly all in a days work for Raphael and Maria!!
The price for the flight was terrific…
The price for the flight was terrific but we got very confused when we checked with the airline to get seats, and found a different reservation and a different price, eg we bought a one-way flight and found a round trip, at a lower price than what we paid! Customer service explained what happened and we are confirmed on the flight we bought, so we scratched our heads and went with it, but a better explanation ahead of time would have helped!
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