FlightGuru Opiniões 

378
•
TrustScore: 2.5 em 5

2,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Unexpected fees when booking. Also when the airline changed my flight within a few minutes, they claimed to have to reissue tickets and charged a fee I was unaware of for $50. Avoid this booking agent... Ver mais

Classificada 1 em 5 estrelas

It is such a scammer ! Be aware ! I booked a ticket with this agency and I received the confirmation email already. Then , the guy names Mike sent the other mail for declining booking as they couldn... Ver mais

Classificada 5 em 5 estrelas

Jason is the man to sort out your flights. Two years ago, i spoke to him about sorting our flight tickets out for our trip around America. We flew from London, to Miami, Los Angeles, Las Vegas... Ver mais

Classificada 5 em 5 estrelas

EXCELLENT SERVICE- Flights cancelled because of IRAN problems/airspace shut etc. tried very hard numerous times over several calls to help me with airline/alternative future flights etc- but decided i... Ver mais

Informações sobre a empresa

  1. Viagens e férias

Escrito pela empresa

Flight Guru is a flight booking engine that focuses on cheap business class & first class flights. Save thousands when flying internationally to London, Paris, Rome and more...


Informações de contacto

2,3

Mau

TrustScore: 2.5 em 5

378 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,3

Todas as opiniões

(378)

8 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Don't trust them

After a lot hustle and bustle with their website. They wanted to increase the price. I didn't believe the comments that they wanted to increase the price. Trust factor 0, or may be even -10

12 de maio de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

My experience with flights guru was…

My experience with flights guru was great . I bought the ticket at the last minute but when I get to the airport all I needed it was my confirmation number and the price was reasonable thanks a lot I will choose flight Guru in the future

1 de maio de 2023
Classificada 5 em 5 estrelas

A very nice experience

A very nice experience, bumped into a real good deal for a flight to Europe and booked rifght away.
The whole process went quick and correct.
FlightGuru keeps you posted on every little detail. I will definitely use FlightGuru again for future flights. Thanks for being so accurate.

1 de maio de 2023
Classificada 3 em 5 estrelas

I like the fact I was able to apply for…

I like the fact I was able to apply for a loan to pay for the tix. I was not so thrilled about not able to reserve my seats when it was an option. In the end I have my reservation number but now I have to worry about seats so my Mom and I can sit together.

2 de maio de 2023
Classificada 1 em 5 estrelas

Flight Guru reneged on the price offered.

Flight Guru offered a rate on a flight and then could not confirm it with the airline so my only option was for a worse flight that cost $1,000 more. Flight Guru did not communicate the failure to secure the flight until I contacted them 3 days later. The search for a flight was on Google Flights which directed the purchase to Flight Guru rather than the airline. Next time I will go to the airline's website to book.

25 de abril de 2023
logótipo da FlightGuru

Resposta da FlightGuru

Dear Jeffrey. We are sorry we could not fulfill the rate you originally saw on our site. The delay you mention was in our effort to get that rate. When it proved unavailable, all we could do was offer the option of refund, or best rate available. We can confirm that the rate you ended up choosing from us is indeed the best rate on the market. We continue working on the accuracy of our live inventory.

Classificada 4 em 5 estrelas

I liked the layout of the main search…

I liked the layout of the main search screen. Was simple to understand. I didn't like being told there was only 2 seats left at the shown price and I would have to wait up to 24 hours before I could know I actually got the seats.

24 de abril de 2023
Classificada 5 em 5 estrelas

Great Price and everything went…

Great Price and everything went through. I've had problems in the past with low prices from others but this one was real. Confirmation took 24 hours. I checked with the airline and got confirmation and seat selection.

28 de abril de 2023
Classificada 5 em 5 estrelas

I was thrilled to have secured the best…

I was thrilled to have secured the best price for my last-minute flight including an acceptable layover duration. The flight was confirmed relatively quickly which was important as the flight is only 3 days away and, very important: I received exceptional customer service. I received a refund for some charges that should not have been made so I replied to the notification asking for clarification. Cathy called me to explain the refunds and also re-confirmed the explanation via email. I will be using FlightGuru again and can recommend to friends and family. Thank you for the great experience!

26 de abril de 2023
Classificada 5 em 5 estrelas

Flight Guru has high standards…

Flight Guru has made an excellent experience. I did not understand all the details and Zach went above and beyond to fix it and explain what I did not understand. Flight Guru, is awesome. I will continue to use them like I did for this trip. I trust them totally. Thanks Zach

12 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Everything was great

Everything was great. First I thought it was a scam reading all these reviews.. I can’t say nothing but good things. We purchased 3 tickets and it took like 6 hours to get the tickets. I was trying to call them..the line was always busy. But you have a options of stay in line or they will call back. After 2 hours they called me back. We got our tickets within 6 hours. I don’t know why but the tickets are really cheap.We spent half of the money what the tickets usually cost.

16 de abril de 2023
Classificada 1 em 5 estrelas

After booked the flight and made…

After booked the flight and made payment, received the email and phone call from FlightGuru that the price went up 10%, and they can't honor the price that I had. Either have to pay extra or cancel the booking.

21 de abril de 2023
logótipo da FlightGuru

Resposta da FlightGuru

Dear Eric, we realize that it is an inconvenience to not be able to fulfill a fare and we apologize for this. We book thousands of fares every month automatically, but unfortunate there are a few which are displayed as cached results and upon trying to book turn out to be expired. We are always trying to improve on this and when it happens, we do offer your money back if you would rather not proceed.

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