FlightGuru Opiniões 

378
•
TrustScore: 2.5 em 5

2,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Unexpected fees when booking. Also when the airline changed my flight within a few minutes, they claimed to have to reissue tickets and charged a fee I was unaware of for $50. Avoid this booking agent... Ver mais

Classificada 1 em 5 estrelas

It is such a scammer ! Be aware ! I booked a ticket with this agency and I received the confirmation email already. Then , the guy names Mike sent the other mail for declining booking as they couldn... Ver mais

Classificada 5 em 5 estrelas

Jason is the man to sort out your flights. Two years ago, i spoke to him about sorting our flight tickets out for our trip around America. We flew from London, to Miami, Los Angeles, Las Vegas... Ver mais

Classificada 5 em 5 estrelas

EXCELLENT SERVICE- Flights cancelled because of IRAN problems/airspace shut etc. tried very hard numerous times over several calls to help me with airline/alternative future flights etc- but decided i... Ver mais

Informações sobre a empresa

  1. Viagens e férias

Escrito pela empresa

Flight Guru is a flight booking engine that focuses on cheap business class & first class flights. Save thousands when flying internationally to London, Paris, Rome and more...


Informações de contacto

2,3

Mau

TrustScore: 2.5 em 5

378 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,3

Todas as opiniões

(378)

8 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Horrible Experience.. Even though we had flight confirmation…

Even though we had flight confirmation and ticket numbers from Fight Guru, our flight from LA to Tokyo had been suspended by Singapore Airlines. Their gate supervisor stated that Flight Guru did not complete the process. We have been delayed by a day, incurred added expenses and the alternate flight is not as convenient and takes us to a different airport which is not near our hotel.
In checking on our return flight to PHX, we are also being inconvenienced with an additional stop, much less convenient travel and a very long layover in LAX on the last leg to PHX.
In over 60 years of extensive travel, this is the worst experience ever!!.
Throughout this ordeal, our agent, Chris Acosta, kept telling us he couldn't do any better due to the added cost involved!
We did nothing wrong. These circumstances were caused by Flight Guru and a much better effort should have been done to correct the problems.

18 de abril de 2023
Classificada 5 em 5 estrelas

I was a little upset when I got a bill…

I was a little upset when I got a bill for taxes $245 from Qantas but then they were quick to explain to me when I called that they would refund it to me and they did good customer service. It worked well.

12 de abril de 2023
Classificada 5 em 5 estrelas

I call and left a message regarding my…

I call and left a message regarding my coming flight confirmation and she return my call and solved the problem instantly thank you Claire R keep it up you do a great job Flight Guru is the one when you need everyone go for Flight Guru when you need a ticket and good service too thank you Claire! Saw Im Anne T Hobbs

16 de abril de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

I don't know how I found this site

I don't know how I found this site, but it worked well for me and the airline and price I ended up was dramatically better than what I had been seeing. I didn't like the uncertainty of all the stuff about if the airline didn't accept the purchase they wouldn't give you your money back, just a credit. It worked out OK though

6 de abril de 2023
Classificada 4 em 5 estrelas

It was easy to book

It was easy to book. However, a better offer appears just after I booked flight. But with change fees, it may not be worth trying to change.

11 de abril de 2023
Classificada 4 em 5 estrelas

Very satisfied with my experience

Very satisfied with my experience. I was well informed and had my flight tickets delivered as promised within 24h. They couldn't assign seats, so they refunded me the paid fee for the seats.

4 de abril de 2023
Classificada 1 em 5 estrelas

24/7 line is not available

Im trying to connect to the 24/7 line to cancel my flight and for the past 2 hours its been busy. Not trustworthy.

7 de abril de 2023
logótipo da FlightGuru

Resposta da FlightGuru

Dear Marvin, we are sorry if initially the waiting times were too long. We do see that you were able to have this cancellation processed and we remain available to help you use your credit.

Classificada 5 em 5 estrelas

Everything went great.

Everything went great, very smooth. I was a bit stressed waiting for the booking to actually occur. The 24hour window before we knew… which was actually more like 16hrs. For everything to confirm we were booked, and then 24hrs for the actual confirmation and seats etc to come through. Would do again knowing how it all works. Saved $$$

5 de abril de 2023
Classificada 2 em 5 estrelas

no confirmation with in 24 hours....

I booked about 24 hours ago and got sofar only 1 respond asking about frequent flyer membership. We plan to flight in 2 1/2 days and it is cutting it close. I hope we did not get scammed with this. clearer communication concerning the status of the booking from there side would help.

31 de março de 2023

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais