Flower Station Opiniões 

3528
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

J'ai commandé en ligne à 17 h bouquet +gift pour l'anniversaire de ma fille qui habite Londres, le tout a été livré à 22 h le jour même alors que la plupart des fleuristes consultés ne livraient que... Ver mais

Classificada 4 em 5 estrelas

What a gorgeous bunch of flowers delivered super quickly too! I’ve dropped a star because unfortunately they didn’t last very long despite changing water daily. Such a shame as they were so lovely w... Ver mais

Classificada 5 em 5 estrelas

Thank you Flower Station! The choices offered were lovely and the website easy to navigate. I am not in England and this was not an issue at all. I made an error with the address and Harini from Fl... Ver mais

Classificada 1 em 5 estrelas

This "High level customer service" called big shit made my worst day in my life. Ordered 16:25 yesterday 50roses to get delivered before 8pm( on website saying if order done before 5pm the same day d... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Entrega de flores
  2. Floricultura
  3. Mercado de flores

Escrito pela empresa

Flower Station is a 24-hour florist offering a huge selection of freshly cut flowers, vibrant bouquets and delectable gifts, we've got something for everyone. Whether you're after a spur-of-the-moment self-indulgence or an anniversary arrangement, flowers for a dinner party or surprise gift for that special someone, our team of florists will help you find exactly what you're looking for. And with same day flower delivery in London and nationwide next day shipping, amazing flowers are only a click away!


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 89% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(3528)

254 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Across the pond great service

I live in the USA & your company twice now has delivered to my family in London on time and with a product that the recipients loved. Very happy with your product, service and online attention.

21 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

An excellent service

The bouquet was absolutely beautiful, exactly as described online, and good value for money. It was delivered on time and perfectly packaged. I would have no hesitation recommending Flower Station as a supplier.

14 de junho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Comms were great

Comms were great, using Flower Station every time as can usually be relied upon. This last time a little hiccup, but co apologised and compensated.

13 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

From placing my order to delivery was kept informed of each stage of the process
My family member loved the flowers..peonies being her favourite and sent a picture of
Exceptional service and beautiful flowers
Thankyou

12 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I am truly disappointed with the…

I am truly disappointed with the quality of the flowers I received. They were meant to be a beautiful surprise from my boyfriend, a thoughtful gesture intended to bring joy and create a special memory. What makes this even more disappointing is that he ordered three bouquets, trusting that they would be delivered fresh, beautiful, and in perfect condition.
Unfortunately, many of the flowers appeared damaged, some were broken, and they did not look fresh at all. To make matters worse, the flower boxes arrived damaged and torn. It was heartbreaking to see such a meaningful gift arrive in such poor condition.
My boyfriend placed his trust in your shop to deliver something special, but sadly the flowers and their presentation did not reflect the care and quality we expected. Considering that three bouquets were ordered, this experience was even more disappointing. I hope you will pay greater attention to quality control, freshness, packaging, and presentation in future deliveries.

11 de junho de 2026
Opinião espontânea
logótipo da Flower Station

Resposta da Flower Station

Dear Irina,

Thank you for your feedback.

We are really sorry to hear that you had a bad experience with our company and the state in which your order was received. Unfortunately, we were unable to locate it to investigate the issues raised.

We would like to learn more about that and we'll be glad if you get in touch with our customer support team by sending an email with photos depicting the issues raised to info@flowerstation.co.uk.

Best regards,

Alex

Classificada 5 em 5 estrelas

Very easy

Very easy, next day delivery.. the presentation and flowers were absolutely beautiful

7 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to navigate online purchase

Easy to navigate online purchase. Beautiful flower arrangements, reasonably priced compared to other florists I looked at using, and swift efficient delivery. Very happy customer here.

6 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Definitely recommend

Definitely recommend! Same day delivery and it was even a Sunday! The flowers look gorgeous, definitely worth the price and an amazing surprise for loved ones, will be buying from here again :)

7 de junho de 2026
Opinião espontânea

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