With flutterwave's dedicated customer care. i was able solve all that seemed seemed hard solve remotely. Thanks Flutterwave.
A empresa respondeu
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Leia as opiniões dos outros
I like their customer support team they are swift and prompt in responding. Mary who attended to me followed through until everything was resolved. Keep it up flutterwave continue to make life easier... Ver mais
A empresa respondeu
I will recommend this app to anyone that wants to make transfer from one country to another. The whole Flutterwave Team is ever ready to make sure that the customer is well satisfied. They work round... Ver mais
A empresa respondeu
Flutterwave has some of the best support staff. They walked me through the issues, working round the clock. I'm sure they are super motivated. Great company, great product, great customer service!... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
With our new, integrated platform for both large and small scaled businesses, learn about our online payment technology solutions and grow your business globally.
Informações de contacto
Columbus Avenue 1323, 94133, San Francisco, Estados Unidos da América
- flutterwave.com
4,5
Excelente
944 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
What a good customer service
What a good customer service! I was thinking it will take ages for them to reply because I sent a message at midnight but I was surprised. The response was fast and I liked it, I really liked it. I got support and the issue was resolved. Thanks Flutterwave
6 de novembro de 2025
Opinião espontânea
Resposta da Flutterwave
Hello Eunice,
We appreciate your recognition of our commitment to customer support and are pleased to hear that the issue has been resolved.
Thank you!
The quick response and the engagement…
The quick response and the engagement of the team in wanting to support a new client-me to onboard. The efficiency and clarity expressed is by far exceptional. Thank you keep it up
4 de novembro de 2025
Opinião espontânea
Resposta da Flutterwave
Hello Kimanga,
We are delighted you found our onboarding clear, efficient, and supportive.
Thank you for the kind words!
My experience with Flutterwave was…
My experience with Flutterwave was excellent. The support team showed great understanding and professionalism during my verification process. I’m very satisfied with their service
4 de novembro de 2025
Opinião espontânea
Resposta da Flutterwave
Hello Tomilola,
We are thrilled you had an excellent experience.
Thank you for appreciating our team’s professionalism!
Prompt Response
Best customer service, timely response to customer's complaints and follow up to know if customer's complaints has been resolved, it was just so good the experience I had with Flatterwave. Service delivery is top notch. ✅
1 de novembro de 2025
Opinião espontânea
Resposta da Flutterwave
Hello Utibe,
We appreciate you for the wonderful feedback. We are delighted our top‑notch service made your experience so good! ✅
Thank you.
Seamless Integration and Excellent Support from Flutterwave
I’m really impressed with Flutterwave’s service. Their support team — especially Ngozi — was professional and helpful throughout the process of activating international payments. My store is now live and successfully processing USD transactions smoothly. Great experience overall!
Solvexa Smart Hub
3 de novembro de 2025
Opinião espontânea
Resposta da Flutterwave
Hello Prince,
We are glad Ngozi and the team made your international payments setup smooth.
Thank you for the kind words!
It was very nice receiving payment…
It was very nice receiving payment through flutterwave.
28 de outubro de 2025
Opinião espontânea
Resposta da Flutterwave
Hello,
We are glad you enjoyed the smooth payment experience with Flutterwave!
Thank you.
Best cutomer service ive ever had trust…
Best cutomer service ive ever had trust me .. its all about patience
24 de outubro de 2025
Opinião espontânea
Resposta da Flutterwave
Hello,
We are glad our patient service made a great impression.
Thank you for the kind words!
The CEO himself helped raise the issue…
The CEO himself helped raise the issue to compliance and we got it resolved in record time. The fact he cared so deeply about us and our volume made it clear that this is the company I want to bank and grow with
24 de outubro de 2025
Opinião espontânea
Resposta da Flutterwave
Hello Uzoma,
We are honoured by your trust and we value your growth!
Thank you.
Top-notch Customer Relations
High response time.
The customer service officers attended to me in a highly professional and respectful manner. Flutterwave is the best in terms of promptly resolving issues
27 de outubro de 2025
Opinião espontânea
Resposta da Flutterwave
Hello Idowu,
We are glad our prompt and professional support made a great impact!
Thank you for the kind words.
just great customer services
just great customer services. and well articulated decision making. kudos flutterwave
27 de outubro de 2025
Opinião espontânea
Resposta da Flutterwave
Hello Samuel,
We are glad our service and decisions impressed you!
Thank you for the kudos.
Resposta da Flutterwave
Hello Kevin,
We appreciate you for the feedback. We are truly delighted to know that you find Flutterwave's services to be exceptional.
Thank you.
The responses l got and the…
The responses l got and the professionalism were fantastic.
21 de outubro de 2025
Opinião espontânea
Resposta da Flutterwave
Hello Tochukwu,
We are glad our swift responses and professionalism made your experience fantastic.
Thank you.
There are good in what there do.
24 de outubro de 2025
Opinião espontânea
Resposta da Flutterwave
Hello Abubakar,
We are glad you value the good work we do!
Thank you.
The best amongst all
My experiences with flutterwave had being nice so far , gotten an easy business payment integration all set without stress thanks to Flutterwave, Also their responses to emails and messages are very fast and issues solving is topnotch.... Kudos to the team
16 de outubro de 2025
Opinião espontânea
Resposta da Flutterwave
Hello Pazy Monet,
We are delighted you found the business integration easy and appreciate the positive feedback on our fast, top-notch email support.
Thank you.
Vote of thanks to Folakemi in particular
I'm still yet to believe what I experienced and called it to be going beyond limits to satisfy the masses with a flash approach and no stress. I got a mail from Flutterwave customer support; Folakemi as identified to me that I should send another account details of mine to be able to receive my refunds I was expecting few days ago since the primary account for the refund cannot process the payment. Folakemi kept me updated with a friendly-like message making me to worry less with no stress till I received the funds swiftly under 24hrs while I was expecting it should be two to three market days. MUCH LOVE Folakemi
21 de outubro de 2025
Opinião espontânea
Resposta da Flutterwave
Hello,
We are delighted to hear our support went beyond limits to ensure your swift refund! Thank you for acknowledging our quick, stress-free resolution and excellent communication.
Thank you.
It was great using Flutterwave and it…
It was great using Flutterwave and it has been very helpful for me since have been using it.
Thanks.
21 de outubro de 2025
Opinião espontânea
Resposta da Flutterwave
Hello Lasisi,
We are glad Flutterwave has been so helpful for you!
Thank you.
Their customers care relationship
Their customers care relationship
18 de outubro de 2025
Opinião espontânea
Resposta da Flutterwave
Hello Bisiriyu,
We are glad you value our customer care relationship!
Thank you.
I will say am satisfied with the timely…
I will say am satisfied with the timely response and direct address to the problem
18 de outubro de 2025
Opinião espontânea
Resposta da Flutterwave
Hello Adjejevwe,
We're glad to hear you are satisfied with our timely response and the direct resolution of the problem.
Our goal is always to provide fast and effective support.
We appreciate you sharing your experience!
Thank you for choosing Flutterwave.
~A.A
Very supportive team
Very supportive team. Available and open to support. So far I appreciate the sandbox, can't wait to go live.
18 de outubro de 2025
Opinião espontânea
Resposta da Flutterwave
Hello,
Thank you for the excellent feedback on our supportive team and sandbox! We look forward to you going live soon.
Thank you.
Resposta da Flutterwave
Hello Fideal,
We are glad you had a very good experience with our caring team!
Thank you.
A Experiência Trustpilot
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Leia mais sobre como processamos as opiniões na Trustpilot.
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