The painting I received is just beautiful. I opted for it in a black frame and it is stunning and so professionally done. I was skeptical ordering as when I paid I received no receipt email or acknowl... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Couldn't have hoped for better service. I asked on Wednesday evening if there was any chance I could get print delivered Friday morning. Richie arranged it so it would. I saw on packaging that extr... Ver mais
A empresa respondeu
Gorgeous picture of Oranmore castle delivered to my brother in law in Kilkenny- he was delighted with it. One thing I forgot to ask Fotofactory was if the glass could be got in non reflective glass ..... Ver mais
A empresa respondeu
I Ordered online with ease the website has some of Ireland finest photo's you can Imagine.I Ordered them on Wednesday night and had them on Friday their delivery services are excellent and Richar... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Wall Prints Perfect for a Gift, Home Decor, Interior Design, Residential, Commercial. 30 Day Money Back Guarantee, Fast Delivery..
Informações de contacto
4,8
Excelente
83 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Slight delay with delivery..but sorted by Richie.
I am delighted with my print, looks great and colours beautiful.
Unfortunately the frame was damaged , but was rectified and replaced .
I will definitely purchase from foto factory.ie again.
7 de fevereiro de 2022
Resposta da Foto Factory
Dear Mary
Thank you so much for taking the time to share your feedback.
We apologise for the delay with your order and that your purchase was damaged when it arrived.
We work closely with a separate delivery company and unfortunately a delay or damage may happen on a rare occasion.
We thank you for your patience in this matter.
We are sincerely sorry for the inconvenience caused and hope to be of service again.
Thank you
Foto Factory Team
Purchase for delivery to Australia
I contacted Foto Factory to ask their advice about purchase for delivery to Australia. They advised me to purchase online and then email them with a request for delivery to an address in Australia. They confirmed that the items would be delivered to the Australia address at no extra charge. The prints were delivered on time and in great condition. They are also of great quality. I will certainly use them again and highly recommend them.
4 de fevereiro de 2022
Resposta da Foto Factory
Hello Matty
Thank you so much for taking the time to share your amazing feedback and we really appreciate you highlighting the little details :)
We are super happy that you gave us such a positive review and you are pleased with our product and service.
Thank you
Foto Factory Team
The print I received is absolutely…
The print I received is absolutely beautiful and thank you very much Breda
27 de janeiro de 2022
Resposta da Foto Factory
Dear Breda
Thank you so much for taking the time to share your amazing feedback.
We are super happy that you gave us such a positive review and you are pleased with our product and service.
Thank you
Foto Factory Team
I received my print within a very short…
I received my print within a very short space of time
I’m absolutely delighted with my purchase and am having it mounted and framed and look forward to having this beautiful colourful
print hanging on my wall
19 de janeiro de 2022
Resposta da Foto Factory
Dear Marie
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our product and service and look forward to being of service again sometime :)
Thank you again
Foto Factory Team
Resposta da Foto Factory
Hi Annette
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our service :)
Thank you again
Foto Factory Team
Beautiful picture and frame,quick…
Beautiful picture and frame,quick delivery, first time buying from fotofactory,but won't be the last
20 de dezembro de 2021
Resposta da Foto Factory
Hi Darren
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating and look forward to being of service again :)
Thank you
Foto Factory Team
Good product, good service lot of choice
Good product, good service lot of choice we will come again
24 de novembro de 2021
Resposta da Foto Factory
Dear Paul
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our product and service and look forward to being of service again sometime :)
Thank you again
Foto Factory Team
Great service and prices are very…
Great service and prices are very reasonable. Delivery was very quick and delighted with my print! Highly recommend.
21 de novembro de 2021
Resposta da Foto Factory
Hi Emma
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our product and service :)
Thank you again
Foto Factory Team
Excellent service..fantastic quality…
Excellent service..fantastic quality print. Exactly what i wanted
15 de junho de 2021
Resposta da Foto Factory
Hi Richard
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our product and service :)
Thank you again
Foto Factory Team
Couldn't have hoped for better service
Couldn't have hoped for better service. I asked on Wednesday evening if there was any chance I could get print delivered Friday morning.
Richie arranged it so it would. I saw on packaging that extra costs had been paid for express postage even though no charge was passed to me for p&p.
Print itself exceeded expectations.
Will definately purchase from Foto Factory again and would encourage others to do so also.
24 de abril de 2021
Resposta da Foto Factory
Hello Mike
Thank you so much for taking the time to share your amazing feedback and we really appreciate you highlighting the little details :)
We are super happy that you gave us such a positive review and you are pleased with our product and service.
Thank you
Foto Factory Team
Resposta da Foto Factory
Hi Mairead
Thank you so much for taking the time to share your amazing feedback.
We are super happy that you gave us a positive review and you are pleased with our product and service.
Thank you
Foto Factory Team
Very Happy with the finished product
Very Happy with the finished product. Great quality photos.
My photos were damaged in transit but the issue was dealt with by Foto Factory very promptly and fairly without any fuss. My replacements arrived in a few days.
15 de março de 2021
Resposta da Foto Factory
Hi Michael
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our product and service :)
Thank you again
Foto Factory Team
Ordered 3 pictures
Ordered 3 pictures. Got an email to say they were despatched and received them 2 days later. Excellent service and great quality pictures.
14 de março de 2021
Resposta da Foto Factory
Hi Cora
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our product and service :)
Thank you again
Foto Factory Team
Extremely professional and friendly to…
Extremely professional and friendly to deal with.
7 de fevereiro de 2021
Resposta da Foto Factory
Dear Ann
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our service :)
Thank you again
Foto Factory Team
Great quality
Very easy to order, good communication on the order. It was a gift & from what I’ve seen it’s of excellent quality!!
6 de fevereiro de 2021
Resposta da Foto Factory
Dear Judith
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our product and service and look forward to being of service again :)
Thank you again
Foto Factory Team
Stunning pictures
Stunning pictures, beautifully framed. Excellent customer service and speedy delivery!
30 de janeiro de 2021
Resposta da Foto Factory
Dear Gillian
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our product and service and look forward to being of service again :)
Thank you again
Foto Factory Team
Great speedy service and excellent…
Great speedy service and excellent quality photo and frame. Delighted with the purchase.
26 de janeiro de 2021
Resposta da Foto Factory
Dear Jason
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our product and service and look forward to being of service again :)
Thank you again
Richie
Foto Factory Team
Excellent service
Excellent service. Emailed as i was looking for a particular print which was not listed. Foto Factory contacted the artist and were given the go ahead to print and supply. Canvas arrived promptly and I'm very pleased with it.
31 de dezembro de 2020
Resposta da Foto Factory
Dear Adam
Thank you for taking the time to share your feedback.
We're super pleased to hear you are happy with our service and product :)
Thank you
Richie
Foto Factory Team
Resposta da Foto Factory
Dear Aobha
Thank you for taking the time to share your feedback.
We're really pleased to hear you are happy with our selection and hope to be of service again :)
Thank you
Richie
Foto Factory Team
Framed prints from Foto Factory.
The 3 prints are lovely and look very well on my walls. However, I am disappointed in the quality of the frames! I think that they are a bit flimsy and I was rather expecting a slightly heavier frame as it is portrayed on the website! At €165 each for 24"×32", the print was €45 which leaves the frame at €120! I recently had a similar size print framed locally for €85 with a heavier frame.
Dear Richie,
You should read my comments again, in particular my opening sentence. There is nowhere in my comments did I write that I was not happy with my purchase.
My comments on the framing used was meant as a constructive comment that you and your colleagues might have a discussion about.
I like the style of frame that you use as it is timeless but I believe that if you use 30mm instead of 20mm you will transform a good product into a better one.
I wish you continued success.
Kind regards,
Dara.
1 de dezembro de 2020
Resposta da Foto Factory
Dear Dara
Thank you for taking the time to share your feedback.
We are sorry to hear that you are not happy with your purchase and value your business but it would be a little unfair to price compare Foto Factory which is a community based business to a local framer, as each of our artists/photographers would receive a royalty per sale.
We aim to provide the customer with the best possible value while supporting the seller and sincerely apologise if our frames are portrayed heavier on our website as this isn't our intention.
If you are truly not happy, we do offer a 30 day hassle free money back guarantee.
We hope that our explanation is acceptable and look forward to being of service again.
Thank you
Richie
Foto Factory Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.