The painting I received is just beautiful. I opted for it in a black frame and it is stunning and so professionally done. I was skeptical ordering as when I paid I received no receipt email or acknowl... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Couldn't have hoped for better service. I asked on Wednesday evening if there was any chance I could get print delivered Friday morning. Richie arranged it so it would. I saw on packaging that extr... Ver mais
A empresa respondeu
Gorgeous picture of Oranmore castle delivered to my brother in law in Kilkenny- he was delighted with it. One thing I forgot to ask Fotofactory was if the glass could be got in non reflective glass ..... Ver mais
A empresa respondeu
I Ordered online with ease the website has some of Ireland finest photo's you can Imagine.I Ordered them on Wednesday night and had them on Friday their delivery services are excellent and Richar... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Wall Prints Perfect for a Gift, Home Decor, Interior Design, Residential, Commercial. 30 Day Money Back Guarantee, Fast Delivery..
Informações de contacto
4,8
Excelente
83 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
great selection of prints.
13 de novembro de 2020
Resposta da Foto Factory
Dear Marian
Thank you for taking the time to share your feedback.
We're really pleased to hear you are happy with our selection and hope to be of service again :)
Thank you
Richie
Foto Factory Team
Superb service
Superb service. Delivered within a few days of order. Delighted with pictures too..
4 de novembro de 2020
Resposta da Foto Factory
Dear Teresa
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our product and service and look forward to being of service again :)
Thank you again
Richie
Foto Factory Team
Damage to artwork
Unfortunately my artwork arrived damaged on the edges,I think more care needed in the packaging of them.Lucky I was able to disguise the damage under the frame.Still love my pieces of artwork though!!!
27 de outubro de 2020
Resposta da Foto Factory
Dear Gill
Thank you for taking the time to share your feedback.
We sincerely apologise that your order arrived damaged and have contacted our workshop to revise any packaging issues to ensure the safe arrival of all future orders.
For the inconvenience, we have emailed you a discount code that you can use with your next purchase.
Thank you again
Richie
Foto Factory Team
I didn't get follow up email as…
I didn't get follow up email as promised after purchase acknowledgement but found out that photo's were on their way after I got in touch.
I also thought that the postage seemed expensive compared to other internet outlets but photos arrived safely.
thanks
Amanda
11 de outubro de 2020
Resposta da Foto Factory
Dear Amanda
Thank you for taking the time to share your feedback.
Unfortunately there is some confusion as we don't send a second email after acknowledgement of purchase.
We aim to deliver your order within a 3 to 5 working days but this time frame may vary as well as costs with overseas shipping.
We are constantly reviewing our shipping charges to provide our customers with the cheapest and most reliable option.
We are happy your order has arrived and would like to be of service again.
With this in mind, we would like to offer you an extra 10% off your next order.
Please enter "Amanda10" at the checkout.
Thank you
Richie
Foto Factory Team
I Ordered online with ease the website…
I Ordered online with ease the website has some of Ireland finest photo's you can Imagine.I Ordered them on Wednesday night and had them on Friday their delivery services are excellent and Richard is a pleasure to deal with very helpful, I would highly recommend this company for quality and service. Keep up the fantastic work Richard and staff.
Jason Tang
Virgo Group
Dublin
10 de outubro de 2020
Resposta da Foto Factory
Dear Jason
Thank you for your kind review, it is greatly appreciated.
We are thrilled that you were happy with our product and service and you had also received them in time to meet your deadline.
We also look forward to being of service again :)
Thank you again
Richie
Foto Factory Team
Extremely helpful on the phone
Extremely helpful on the phone. Delighted with prints when they came, ordered more😃😃😃
20 de julho de 2020
Opinião espontânea
Resposta da Foto Factory
Dear Emer
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our product and service and look forward to being of service again :)
Thank you again
Richie
Fast and efficient service
Fast and efficient service, and a great photograph on canvas. Thank you.
13 de julho de 2020
Opinião espontânea
Resposta da Foto Factory
Dear Peter
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our product and service and look forward to being of service again :)
Thank you again
Richie
Excellent and professional service
29 de junho de 2020
Opinião espontânea
Resposta da Foto Factory
Dear Niall
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our service and look forward to being of assistance to you again in future :)
Once more we thank you
Richie
Foto Factory Team
Beautiful canvases
Beautiful canvases, quick delivery and very helpful
18 de junho de 2020
Opinião espontânea
Resposta da Foto Factory
Dear Sinead
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our product and service and look forward to being of service again :)
Thank you again
Richie
Beautiful picture, poor quality framing
The picture was beautiful, exactly how it was pictured on the website but the framing was poor compared to the quality of the picture. I would recommend purchasing prints and framing yourself if required.
15 de maio de 2020
Opinião espontânea
Resposta da Foto Factory
Hi Liz
We are very sorry to hear that your frame was delivered in poor quality.
Please email us photos of the damage to sales@fotofactory.ie and we will have your order reprinted immediately.
Apologies for any inconvenience caused.
Thank you
Richie
Foto Factory Team
Gorgeous picture of Oranmore castle…
Gorgeous picture of Oranmore castle delivered to my brother in law in Kilkenny- he was delighted with it. One thing I forgot to ask Fotofactory was if the glass could be got in non reflective glass .. maybe worth asking. Nevertheless, great service & high quality product.
2 de maio de 2020
Opinião espontânea
Resposta da Foto Factory
Dear Lillian,
Thank you for taking the time to share your feedback.
We're thrilled to hear you and your brother in law are happy with our product :)
Unfortunately we don't provide non reflective glass at the moment but would like to offer you 10% OFF your next purchase.
Please enter "ART10" at the checkout.
Thank you
Richie
Got the two canvas pictures today they…
Got the two canvas pictures today they look amazing I love them ❤ can't wait to put them up on my newly decorated living room. I would definitely recommend fotofactory.ie to anyone.
28 de abril de 2020
Opinião espontânea
Resposta da Foto Factory
Dear Linda
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our product and service and look forward to being of service again :)
Thank you again
Richie
very efficient and great customer…
very efficient and great customer service to deal with queries
15 de abril de 2020
Opinião espontânea
Resposta da Foto Factory
Dear Tomás
Thank you for taking the time to share your feedback.
We're thrilled to hear you are happy with our service.
Thanks again
Richie
Have not received picture yet
21 de março de 2020
Opinião espontânea
Brilliant quality
Brilliant quality, very fast delivery and v good comms. Will buy again 😊
24 de dezembro de 2019
Opinião espontânea
Resposta da Foto Factory
Dear Catherine
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our product and service and look forward to being of service again :)
Thank you again
Richie
Picture was of great quality at a good…
Picture was of great quality at a good price.
19 de dezembro de 2019
Opinião espontânea
Resposta da Foto Factory
Dear Simon,
Thank you for taking the time to share your feedback.
We're thrilled to hear you are happy with our product :)
Merry Christmas
Richie
I cannot recommend Fotofactory enough
I cannot recommend Fotofactory enough. I ordered a large canvas print of a Boris Frkovic photo. The detail and colour is just stunning! Our friends and family love it also. Excellent service and quality from the Fotofactory, with quick delivery. I will definitely be making future purchases.
9 de dezembro de 2019
Opinião espontânea
Resposta da Foto Factory
Dear Rose
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our product and service and look forward to being of service again :)
Thank you again
Richie
very good service
6 de dezembro de 2019
Opinião espontânea
Resposta da Foto Factory
Dear Geraldine
Thank you for taking the time to share your feedback.
We are super happy that you gave us a 5 star rating for our service.
Thank you again
Richie
Expensive product for what it is.
17 de novembro de 2019
Opinião espontânea
Resposta da Foto Factory
Dear Paula
I'm sorry to hear that you weren't satisfied with your purchase due to the cost.
Foto Factory is a community of photographers and artists were every item is made to order for each customer rather than being mass produced.
We value our customers feedback and offer a 30 day hassle free money back guarantee.
If you would like to avail of our return option, please email returns@fotofactory.ie
Thank you
Richie
Foto Factory Team
Great service.
30 de outubro de 2019
Opinião espontânea
Resposta da Foto Factory
Dear Patrick,
Thank you for taking the time to share your feedback.
We're thrilled to hear you are happy with our service.
Thanks again
Richie
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.