Fantastic service, & helpful staff. My parcel arrived fast beautifully packed. I would not hesitate in buying again. Thank you Foxhills
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The Tiffany earrings I purchased were a replacement for one that was lost on holiday & I was devastated as I had bought them as part of a set in New York many years ago! I was so happy to find a pai... Ver mais
A empresa respondeu
Very helpful communication when my purchase was a day late by Royal Mail. Been looking for this Tiffany cable car charm for a few years, delighted with it.
A empresa respondeu
Beautiful authentic jewellery, I contacted this company to enquire for a video on a Tiffany item, within 20 minutes I was sent one. The customer service I received following this was superb. Not only... Ver mais
A empresa respondeu
Informações sobre a empresa
- Joalheiro
- Avaliador de jóias
- Comprador de jóias
- Ourivesaria
- Reparação de jóias
- Reparação de relógios de pulso
Escrito pela empresa
Established in 1710, Foxhills Jewellers is Britain’s oldest jeweller still trading, with over 300 years of experience built on trust, craftsmanship, and exceptional service. We specialise in luxury branded jewellery, including pre-owned Tiffany & Co pieces, as well as engagement and wedding rings. We also offer a wide selection of new, unbranded jewellery, serving customers both in the UK and worldwide. Our services include jewellery and watch repairs, servicing and cleaning, professional valuations, and jewellery authentication. Every item is carefully inspected by our experts, allowing our customers to shop with complete confidence.
Informações de contacto
Old Down Estate & Country Park, Foxholes Lane, BS32 4PG, Bristol, Reino Unido
- 07494451882
- info@foxhillsjewellers.com
- foxhillsjewellers.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quick and reliable delivery
Quick and reliable delivery. Very accurate description of bracelet.

Resposta da Foxhills Jewellers
Lovely staff member who served me on…
Lovely staff member who served me on both occasions. I was emailed when my repair was ready and also reminded. Excellent repair to my chain as well

Resposta da Foxhills Jewellers
excellent in every way
excellent in every way, fast delivery , good quality and price

Resposta da Foxhills Jewellers
Excellent service
I found the staff very helpful and friendly. The whole experience was enjoyable.
The manager was extremely knowledgeable, spent time on my problem and didn't give up until the problem was solved.
Most impressive.
Christine Young

Resposta da Foxhills Jewellers
Great experience
My purchase came the next day and I love it! I did call before I bought it as it was pre loved. Didn't need to as the item was in excellent condition as was stated on the website. Thankyou Foxhills.

Resposta da Foxhills Jewellers
Very quick response and kept informed…
Very quick response and kept informed throughout the process of selling my items. Would definitely recommend!

Resposta da Foxhills Jewellers
Very happy with the purchase I’ve…
Very happy with the purchase I’ve ordered from yourselves

Resposta da Foxhills Jewellers
Tiffany necklace is beautiful.
Delivery was fast, well packaged. The Tiffany necklace is beautiful, it was a gift for my daughters 40th birthday, we were lucky enough to be in New York for her 30th, so we went into actual Tiffanys and i got her Tiffany earings for her 30th birthday.
The necklace from Foxhills matches perfectly, my daughter loves it.
I also recieved a free gift of mini room scents, which smell devine.
A great online experience, will definately shop with Foxhills again. Thank you.

Resposta da Foxhills Jewellers
Fantastic customer care
Beautifully packaged, super quick delivery and stunning earrings. Would definitely purchase again from this little gem

Resposta da Foxhills Jewellers
I am very pleased with my purchase
I am very pleased with my purchase, highly recommended to friends and family, fast delivery

Resposta da Foxhills Jewellers
My daughter whom I bought the lovely…
My daughter whom I bought the lovely Pearl set loved them. Thank you so much for the fast delivery.

Resposta da Foxhills Jewellers

Resposta da Foxhills Jewellers

Resposta da Foxhills Jewellers

Resposta da Foxhills Jewellers

Resposta da Foxhills Jewellers

Resposta da Foxhills Jewellers
Definitely recommend lovely purchase
Ordered rose gold chanel earrings. They are lovely. Smaller in real life which actually look more dainty and pretty. Pretty studs.
Great delivery and really nice packaging like a little gift to myself.
Definitely recommend

Resposta da Foxhills Jewellers
Amazing service great bracelet
Bought a tiffany bracelet for my daughters18th initially I struggled to pay on my credit card but once it went through the bracelet came the next day as new and she’s chuffed to bits . I will definitely use you again

Resposta da Foxhills Jewellers
Poor quality Tiffany bracelet
My husband bought a Tiffany bracelet in good faith for a Christmas gift. Unfortunately the bracelet is not in good condition (scratched) and did not fit. It cost him £400 and now because of their narrow return window (14 days) we are stuck with a bracelet we do not want and there is no option provided by the company to do anything. No exchange offered. The only thing that they say is that if you buy it back, they will look at it and then offer an amount that they see fit. This is totally unscrupulous. Avoid this company at all costs.

Resposta da Foxhills Jewellers
1 star is too many for this company…
2nd update. You stopped answering my emails which is why I haven’t returned it. What will happen if I send it back to you? I know it can only be fixed by being welded which isn’t acceptable. I only had it 2 months before it broke and can’t understand why you refuse to give me a full refund. Update following the response from the company. I offered to return it for a refund. You refused. I have taken it to 3 jewellers who said it can only be fixed by welding 2 of the ball joints together which changes the whole reason I bought the ring. £200 for an item that was worn 4 times in less than 3 months is unacceptable and you should provide a refund. There is no point me paying to return it for you to “look” at it only and tell me what I already know. I’d happily send back for a refund. You could get it welded and sell on again stating the condition. £200 is a lot of money for a ring to be worn 4 times! 1 star is too many for this company unfortunately. I bought a Gucci ring £200 without realising it was preowned as you don't have to view that information before purchasing. The ring broke within 3 months but the jewellers refused to provide a refund and subsequently ignored my emails to them. If they were confident that the item could be mended then they should have been prepared to refund me and take the item back. Afterall, they pride themselves on selling pre owned items. This is the most unhelpful retailer I have ever bought anything from and will not use them again and would anybody to think twice and find somewhere else.

Resposta da Foxhills Jewellers
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







