Foxhills Jewellers Opiniões 

516
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very efficient speedy transaction and good communication from start to finish. Gave a good price for my Tiffany Cufflinks. Nice and polite colleagues too. Would 100% recommend with confidence.

Classificada 5 em 5 estrelas

Fantastic service, & helpful staff. My parcel arrived fast beautifully packed. I would not hesitate in buying again. Thank you Foxhills

Classificada 5 em 5 estrelas

The Tiffany earrings I purchased were a replacement for one that was lost on holiday & I was devastated as I had bought them as part of a set in New York many years ago! I was so happy to find a pai... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Beautiful authentic jewellery, I contacted this company to enquire for a video on a Tiffany item, within 20 minutes I was sent one. The customer service I received following this was superb. Not only... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Joalheiro
  2. também em
  3. Avaliador de jóias
  4. Comprador de jóias
  5. Ourivesaria
  6. Reparação de jóias
  7. Reparação de relógios de pulso

Escrito pela empresa

Established in 1710, Foxhills Jewellers is Britain’s oldest jeweller still trading, with over 300 years of experience built on trust, craftsmanship, and exceptional service. We specialise in luxury branded jewellery, including pre-owned Tiffany & Co pieces, as well as engagement and wedding rings. We also offer a wide selection of new, unbranded jewellery, serving customers both in the UK and worldwide. Our services include jewellery and watch repairs, servicing and cleaning, professional valuations, and jewellery authentication. Every item is carefully inspected by our experts, allowing our customers to shop with complete confidence.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

516 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(516)

86 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

1 star is too many for this company…

2nd update. You stopped answering my emails which is why I haven’t returned it. What will happen if I send it back to you? I know it can only be fixed by being welded which isn’t acceptable. I only had it 2 months before it broke and can’t understand why you refuse to give me a full refund. Update following the response from the company. I offered to return it for a refund. You refused. I have taken it to 3 jewellers who said it can only be fixed by welding 2 of the ball joints together which changes the whole reason I bought the ring. £200 for an item that was worn 4 times in less than 3 months is unacceptable and you should provide a refund. There is no point me paying to return it for you to “look” at it only and tell me what I already know. I’d happily send back for a refund. You could get it welded and sell on again stating the condition. £200 is a lot of money for a ring to be worn 4 times! 1 star is too many for this company unfortunately. I bought a Gucci ring £200 without realising it was preowned as you don't have to view that information before purchasing. The ring broke within 3 months but the jewellers refused to provide a refund and subsequently ignored my emails to them. If they were confident that the item could be mended then they should have been prepared to refund me and take the item back. Afterall, they pride themselves on selling pre owned items. This is the most unhelpful retailer I have ever bought anything from and will not use them again and would anybody to think twice and find somewhere else.

1 de dezembro de 2024
Opinião espontânea
logótipo da Foxhills Jewellers

Resposta da Foxhills Jewellers

Hi Helen, Thanks for your review.

We responded promptly to your email some time back requesting that you send this to us so we can assess it, but you failed to do so meaning we can't do anything. You had had the item and worn it for a number of months. An assessment was needed of the item in store which hasn't been possible to do as you havent sent it to us as we asked you to do so.

Classificada 5 em 5 estrelas

I had ordered from here last year just…

I had ordered from here last year just before Christmas for my daughter’s birthday which was in the new year. My money had been taken but unfortunately they emailed to say the necklace I ordered was out of stock. I was dubious about ordering again, but my daughter is 21 in a week’s time and the jewellery is a good price. It came quicker than expected and it’s amazing. Better than what I ever thought it could be considering its second hand.
Brilliant company which I will be using again. Thank you.

23 de dezembro de 2024
Opinião espontânea
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Resposta da Foxhills Jewellers

Thank you Abbie for your order and for shopping with Britain's Oldest Jewellers. :-)

Classificada 5 em 5 estrelas

Impeccable service for my online order

Impeccable service for my online order
I reckon my order was shipped laced for dispatch within an hour of ordering
Arrived next day
Nicely packed & presented
Looked to a heap of establishments to buy something specific & Foxhills obliged

19 de dezembro de 2024
Opinião espontânea
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Resposta da Foxhills Jewellers

Thank you Steve for your order and for shopping with Britain's Oldest Jewellers.

Classificada 5 em 5 estrelas

Astonished at how quickly I received…

Astonished at how quickly I received the bracelet and it was perfect. I'm so glad I found this company. Thank you

20 de dezembro de 2024
Opinião espontânea
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Resposta da Foxhills Jewellers

Thank you Sheryl for your order and review, and for shopping with Britain's Oldest Jewellers.

Classificada 5 em 5 estrelas

Onyx Tiffany Bracelet

Onyx Tiffany Bracelet
Just received my order and really pleased. This was a bracelet no longer available to purchase from Tiffany and I'd previously owned and lost one the same. Delighted with the bracelet, exactly as described/shown and as I remember my previous one. Great communication and swift delivery.

9 de dezembro de 2024
Opinião espontânea
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Resposta da Foxhills Jewellers

Thank you Victoria for your order and review, and for shopping with Britain's Oldest Jewellers.

Classificada 5 em 5 estrelas

Wonderful company

Wonderful company, very easy and lovely to deal with. Will be using them again in thr future!

17 de dezembro de 2024
Opinião espontânea
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Resposta da Foxhills Jewellers

Thank you Victoria for your order and review, and for shopping with Britain's Oldest Jewellers.

Classificada 5 em 5 estrelas

A very well presented shop

The shop is very well presented and the staff are extremely helpful.

28 de novembro de 2024
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Resposta da Foxhills Jewellers

Thank you for your order and review, and for choosing Britain's Oldest Jewellers.

Classificada 5 em 5 estrelas

Ordered a Christmas present and it was…

Ordered a Christmas present and it was shipped very quickly and arrived within 2 days 🤗 very nicely wrapped and boxed well!

29 de novembro de 2024
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Resposta da Foxhills Jewellers

Thank you for your order and review, and for choosing Britain's Oldest Jewellers.

Classificada 5 em 5 estrelas

Very honest business to deal with

Very honest business to deal with . Highly recommend dealing with them.
Not dealt with them before but would certainly use them again

3 de dezembro de 2024
Opinião espontânea
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Resposta da Foxhills Jewellers

Thank you for your order and review, and for choosing Britain's Oldest Jewellers.

Classificada 5 em 5 estrelas

Excellent quality

Excellent quality. Easy to order and delivery was quicker than expected. Great all round experience and I would buy again and recommend.

28 de novembro de 2024
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Resposta da Foxhills Jewellers

Thank you for your order and review, and for choosing Britain's Oldest Jewellers.

Classificada 5 em 5 estrelas

Great service

Great service, beautiful presentation and wide choice of range

27 de novembro de 2024
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Resposta da Foxhills Jewellers

Thank you for your order and review, and for choosing Britain's Oldest Jewellers.

Classificada 5 em 5 estrelas

I was so impressed with the service…

I was so impressed with the service from Foxhills Jewellers and in fact phoned them to tell them on the day I received the goods. The quality and look of the silver necklace with cubic zirconia pendant looks even better in the flesh! It is a gift for my niece but I think I will be ordering another one for me!! I showed my neighbour and she has already placed an order for the same necklace and earrings to match! Thank you and well done Foxhills - love it!

27 de novembro de 2024
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Resposta da Foxhills Jewellers

Thank you for your order and lovely review, and for choosing Britain's Oldest Jewellers.

Classificada 4 em 5 estrelas

Happy

Items as described and excellently presented. Thank you.
Ordered Monday evening and received items Thursday.

28 de novembro de 2024
Opinião espontânea
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Resposta da Foxhills Jewellers

Hi Steve, Thanks for your lovely review, we are pleased to hear you were happy with your purchases. Thank you for shopping with Britain's Oldest Jewellers

Classificada 5 em 5 estrelas

Birthday present for myself

Bracelet came promptly ,beautifully packaged ,unfortunately it was too small so had to return it !! I emailed foxhills and I sent it back for a refund ,which I've just received ,she it didn't fit as I'd bought it for myself for my 70th birthday .. great service

28 de novembro de 2024
Opinião espontânea
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Resposta da Foxhills Jewellers

Hi Frances, Thanks for your lovely review, please let us know if we can help you with a different size once we restock.

Classificada 5 em 5 estrelas

Very helpful

Very helpful. Was allowed to take my time to choose the gift I was after and once selected it was beautifully wrapped too. I had a very pleasant shopping experience. Thank you.

4 de novembro de 2024
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Resposta da Foxhills Jewellers

Thank you for the lovely review, we hope you enjoy your purchase :-)

Classificada 5 em 5 estrelas

Purchased a Gucci necklace.Amazing…

Purchased a Gucci necklace.Amazing service packaging and quick delivery . And love the necklace

1 de novembro de 2024
logótipo da Foxhills Jewellers

Resposta da Foxhills Jewellers

Hi Louise, Thank you for the lovely review, we hope you enjoy your purchase :-)

Classificada 5 em 5 estrelas

Would definitely use again

Easy to navigate website. Quick secure delivery

31 de outubro de 2024
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Resposta da Foxhills Jewellers

Hi Debbi, Thank you for the lovely review, we hope you enjoy your purchase :-)

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