Gazeboshop Opiniões 

92
•
TrustScore: 4 em 5

4,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We have just taken delivery of our custom gazebo from Gazeboshop. The process was smooth and efficient. From initial contact, to delivery of the gazebo was 13 days. That also included time for... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

If you're looking for a gazebo, this is the place to go to. Their service is amazing. I bought a hex compact gazebo from here a few months ago, but it wasn't suitable for me and the markets I trade at... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We've had our Gazebo just over a year now and its still in fantastic condition. From the initial design to shipping and delivery, we've been thoroughly delighted with our custom printed 3x3m Hex50 ga... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Disappointing. AVOID. Bought a Gazebo last year and used it erected for about 8 weeks in the garden. Stored properly all winter but 1 week after erecting this year it ripped the day before the 1 year... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Construtor de gazebos

Escrito pela empresa

Gazeboshop is a leading supplier in Gazebos, shelters & event marquees in the UK & Europe. All of our gazebos are available in a range of sizes from 3m x 3m to 4m x 8m and are all available to be custom printed. Browse our range of gazebos and contact ...


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

92 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(92)

9 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Very pleased with our gazebo

I spent forever researching which type of gazebo I needed and found the staff very helpful with their advice. I thought there would be more assistance with the design but it really is down to you to do it. Got there in the end and really pleased with the result. Very proud of our gazebo and thought we stool out well against other vibrant ones.

2 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

>£1K for alu frame gazebo

>£1K for alu frame gazebo, custom print canopy with business branding, weights, side walls, carry bags.
No complaints after 4 or so uses in 5 months.
Artwork process was straight forward.

9 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service from start to finish!

Fantastic service from start to finish.
The whole communication with Tiffany was great. Met one of their team on their stand at the Game Fair and ordered the following week. The flag had been a great addition to my event set up and allows my friends, family and followers to be able to see me from a distance!

10 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Claudia is amazing!

Claudia is amazing!! So happy with our new gazeebo! We had a few problems but Claudia sorted it all out, non issues. Super service, excellent quality, bravo to your customer service too! Very happy customer! THANK YOU 🌟 🌟🌟🌟🌟

1 de setembro de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Beware

Beware; sadly the company believe that it is quite alright to misrepresent the products they sell. Buy a gazebo with a bag and don't expect the bag to fit the gazebo, it's likely to be different in every dimension. Speak to them about it and they couldn't care less. They'll just tell you it's a storage bag (so what are the handles for?) and so they are under no obligation to supply one that fits. UPDATE I, along with what I suspect is the majority of the English speaking world, and perhaps most importantly the Oxford English Dictionary define a ‘bag’ as ‘a container that you can put things in’; not partly in or mostly in, but in. The Gazeboshop chooses to misrepresent it’s offerings by choosing an entirely different definition of a ‘bag’ and I must infer that apparently all you are required to do in order to replace the actual definition, with your own, is to use the word ‘storage’ and post a photo or two. What you supply is a ‘cover’ at best and one that, judging by its other dimensions, was clearly intended for an entirely different gazebo.

19 de setembro de 2023
Opinião espontânea
logótipo da Gazeboshop

Resposta da Gazeboshop

Hi,

Thank you for your feedback.

To clarify; Yes, all of our pop up gazebos are supplied with a drop over gazebo storage bag when first purchased. The bag supplied is designed to protect the gazebo frame and canopy during storage and/or transportation. The bag is purposefully shorter than the overall height of the collapsed gazebo (as seen in photos on the product page) to aid with transportation as many of our customers choose to stand their gazebos upright/vertically during transit. The bag allows for the unit to be packed away without it being laid on the floor – particularly helpful in wet weather or when the gazebo unit has been erected on a muddy site.

We do sell a robust, heavy duty wheeled gazebo bag – this is available to purchase if you eventually look to upgrade.

Regards,
Sam (Gazeboshop)

Classificada 5 em 5 estrelas

Ordered the 3x3 hex extreme gazebo…

Ordered the 3x3 hex extreme gazebo after seeing one being used and having an extremely positive feedback from the owner about Gazeboshop. Very impressed with the quick and efficient response to my initial inquiry from Tiffany, especially as there were additional costs and logistical issues in freighting here to Guernsey.
Dispatched the next working day after payment and delivered in under 48 hours.
A good product, sturdy yet light enough to carry and easy to set up and the canopy and walls are robust and well constructed with heavy duty fixings.
Would recommend both costumer service and product.

5 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic Customer Service

A great company with superb customer service, the website is easy to navigate, lots of choice and straight forward to place your order.
We had an courier issue which happens, Tiffany in the customer service team was excellent, she rectified the problem and had a replacement organised within 24hrs. But more importantly she was understanding, helpful and pleasure to communicate with.

16 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Hexagon frame 3x3 Gazebo

Ordered a hexagon frame 3x3 with printed canopy at Gazebo at Ragley Hall Game Fare at the company stall, was given advice based on their experience what would best suit my needs, I was delighted with the results, I erected the Gazebo at home today the quality, colour scheme and printing are first class. 
During the purchase process I was provided with an excellent schematic to sign off before printing, I made a minor adjustment which was dealt with accurately and quickly.
The process took only 9 working days from Order to delivery at home. It probably would have been a couple of days quicker if I hadn't changed the print.

The Gazebo true asset for our club which I suspect will last a good few years. I would certainly recommend you get one if you're thinking about doing so.
If I was to make one critism I'd like a bag of similar quality to the gazebo material something a little more robust,thats just me being picky.
Overall would I use them again, absolutely 100%.
Was customer service and communication good. Yes 100%.
Should I have bought a £150 version? absolutely not, this gazebo is built to last not built to collapse in a mild breeze.

15 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

First met the team at The Game Fair

First met the team at The Game Fair. Spoke to a lovely gentleman about the printer flags they offer.
Ordered the next week and spoke to Tiffany who was fantastic. Looking forward to receiving my flag ready for its outing this weekend.

Fantastic service from start to finish. Friendly, great communication and highly recommended. Will know where to go when I need to order my next flag !!

16 de agosto de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Going the extra mile to ensure a speedy turnaround

I needed to replace my gazebo in time for my son's 21st birthday party after my previous gazebo had been damaged when borrowed by friends and poorly secured in high winds damaging it beyond economic repair. Having ordered a replacement Tiffany informed me the following morning the frame size and canopy colour ordered were out of stock and there would be a delay to the delivery. However given the time pressure she would see what she could do. I was informed within an hour that they would assemble a frame and supply with an alternative canopy colour for next day dispatch. Thank you Tiffany and Gazeboshop...great service and will mean we can keep the bar dry even if the weather is not at my son's party.

15 de agosto de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Tables

purchased the tables, then was informed that the website hadn't been updated. They apologised & I was offered a refund, which i decided to take. the refund process takes days so i was out of pocket and had an event that required the tables.

This isnt great in itself, however Tiffany and the team were speedy with the emails and managed to pull in the table i ordered. It was great how it was resolved and shows the level of customer service is high.

15 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant,,

Brilliant,,, no other words for the service and product,,, when you call the phone is answered by a very nice human ( Ashleigh ) design process and visual before production was very clear,,, and when the gazebo and table arrived the quality is spot on,,,, don’t think about it,,, just order it,, this team are on their game ,,,, many thanks Gazebo Shop,,, looking forward to using our gazebo on many shows 😁😁😁

14 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible experience, absurd

I ordered a Gazebo 6x3 on 6 Aug
£614 including shipping the next day i received an email, stating they've ran out of black color, we can send you another color, place your order until restock which is end of the month or refund. I asked for refund on 7 August, all they said is they can only apologize, and today is 4th day still waiting on refund, I rang their office the lady on the phone says I've requested your refund and contacted refund department but they haven't got back yet. I asked them to call refund department she replied we are small company we don't have a telephone number in our refund department and all she can do is wait for refund department to reply to her email.

This is absurd, horrible experience, they are known by most traders and they give the excuse of small company says they don't have telephone for refund department.
Their first email Saud it would take 3 to 5 days for the money to hit back our account, today is 4th day, they haven't even initiated the process yet, I said so tomorrow i will receive my money she said said it will take 5 days from the date they refund.

So I can't use my money to buy another gazebo because someone in their refund department is not doing their job right?

10 de agosto de 2023
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais